© /dra_schwartz

Management's Role in Reforming Health Care

November 23, 2009

Health care managers are the missing link in debate over reform. Their skills and ideas are needed to sustain and improve upon multiple advances in the delivery of health care for the benefit of patients. An interview with HBS professor Richard M.J. Bohmer, MD, and an excerpt from his book Designing Care: Aligning the Nature and Management of Health Care.

First Look: Nov. 24

November 24, 2009

Learning from the world's tiniest businesses … How communication can change the nature of bargaining … Case: "Choosing a GAAP for Canada."

HBS Cases: Customer Feedback Not on elBulli's Menu

November 18, 2009

The world is beating a path to Chef Ferran Adrià's door at elBulli, but why? In professor Michael Norton's course, students learn about marketing from a business owner who says he doesn't care whether or not customers like his product.

What is the Role of Government Vis-à-Vis Capitalism?

November 4, 2009

The debate this month boiled down to the extent of government's role in relation to capitalism, says professor Jim Heskett. While some readers argued for a relatively narrow role for government, others disagreed, and commented on the challenges it faces today. (Forum now closed. Next forum begins Dec. 3.)