- 13 Oct 2015
Leaders of two prominent business enterprises in Turkey, Rahim M. Koç and Hamdi Akin, discuss the advantages and challenges of being entrepreneurs in an emerging country, in interviews with Professor Felix Oberholzer-Gee. Open for comment; 0 Comment(s) posted.Read More
Low-margin retailers argue they can't afford customer loyalty programs, but is that true? Rajiv Lal and Marcel Corstjens make the case in this article from 2014.
Critics say Amazon's "low retention" human resources policy (only the strongest survive) is bad for employees. But if departures are due to burnout in exciting, demanding jobs that put customers first, who's the loser? What do YOU think? asks James Heskett.
- 13 Oct 2015
- First Look
Does sleeping on it improve decision-making? ... When customers and workers see each other, perceptions of quality increase ... Google content gives users poorer choices.
What do you think?
- 07 Oct 2015
Does Germany have the best model for receiving and training immigrants to be productive citizens? What do YOU think? asks James Heskett Open for comment; 0 Comment(s) posted.
New Working Papers
Scholarly papers that describe original research in a narrow field of study.
- 12 Oct 2015
- 08 Oct 2015
- 05 Oct 2015
- 02 Oct 2015
The Research Exchange
The Research Exchange is a way for faculty and corporate partners to collaborate on the following field studies.