- 04 May 2021
- Working Paper Summaries
Accounting for Product Impact in the Telecommunications Industry
A product impact framework is a systematic methodology applicable to different companies across a wide range of industries. This study examines the telecommunications industry, estimating the value of a product’s reach, accessibility, quality, optionality, environmental use emissions, and end-of-life recyclability.
- 02 Nov 2020
- What Do You Think?
Is Antitrust Just a Quaint Notion in the Digital Age?
SUMMING UP: Given the US Department of Justice's new antitrust complaint against Google, is it time to revisit what defines a market monopoly in the internet era? James Heskett's readers consider the potential ramifications. Open for comment; 0 Comments.
- 29 Sep 2020
- Working Paper Summaries
Centrino and the Restructuring of Wi-Fi Supply
This study examines Intel’s launch of Centrino and interprets it as a platform leader’s attempt to restructure a supply chain.
- 25 Oct 2018
- Cold Call Podcast
Vodafone’s Innovative Approach to Advanced Technologies
William Kerr discusses how telecom giant Vodafone incorporated big data, automation, and artificial intelligence to improve productivity while ensuring new opportunities were created for the next generation of workers. Open for comment; 0 Comments.
- 27 Sep 2018
- Working Paper Summaries
Ratcheting, Competition, and the Diffusion of Technological Change: The Case of Televisions Under an Energy Efficiency Program
The diffusion of innovation in many markets is greatly influenced by the presence of policy intervention. Importantly, diffusion is further affected by the fact that firms often also have a say in affecting the implementation of policy. This analysis of the Japanese TV market suggests that firms may delay the introduction of more high quality products when there are across-the-board policy standards.
- 24 May 2018
- Research & Ideas
Distance Still Matters in Business, Despite the Internet
The internet makes distance less a problem for conducting business, but geography still matters in the digital age. Shane Greenstein explains why. Open for comment; 0 Comments.
- 12 Apr 2018
- Op-Ed
Op-Ed: The Trouble with Tariffs
The world's economies are interconnected by globalization, which makes threats of tariff wars doubly dangerous, says Willy Shih. Open for comment; 0 Comments.
- 09 Feb 2018
- Research & Ideas
Big Hits: The Best of the 2018 Super Bowl Ads
Harvard Business School marketing experts Jill Avery, Stephen Greyser, and Thales Teixeira discuss the best ads and how they reflect American society. Open for comment; 0 Comments.
- 25 Oct 2016
- Working Paper Summaries
'Be Careless with That!' Availability of Product Upgrades Increases Cavalier Behavior Toward Possessions
Contrary to the notion that consumers highly value and care for their possessions, this research demonstrates that consumers may become careless toward owned products when they know there are appealing upgrades coming. Such carelessness is driven by consumers’ strong desire to justify decisions. The findings suggest opportunities for marketers and designers because planned obsolescence might benefit upgrade-minded consumers by making it easier for them to damage or detect functional flaws in owned products.
- 26 Sep 2016
- Working Paper Summaries
Technological Leadership (de)Concentration: Causes in ICTE
The market structure for the Information and Communications Technology equipment industry has undergone enormous changes in the last four decades. This paper characterizes long-term trends by analyzing the concentration in patents from 1976 to 2010 and comparing measured changes against popular assumptions about the size and scale of changes in innovation.
- 21 Sep 2016
- Working Paper Summaries
Android and Competition Law: Exploring and Assessing Google's Practices in Mobile
Benjamin Edelman and Damien Geradin argue that Google’s restrictions on device manufacturers wishing to develop commercially-viable Android devices harm competition to the detriment of consumers, as well as harming device manufacturers and developers of competing apps and services. Proposed remedies include allowing device manufacturers to install Google apps in whatever configurations they find convenient and in whatever way they believe the market will value.
- 28 Mar 2016
- Working Paper Summaries
Do Incentive Plans for Exemplary Employees Lead to Productive or Counterproductive Outcomes?
This study of a mobile phone retail company shows that incentive contracts that selectively incentivize exemplary employees (that is, preferential incentive plans) may be helpful when companies want to motivate employees to pursue objectively measured goals in addition to relevant tasks not explicitly written into their contracts. However, preferential incentive plans may lead to unintended consequences if they trigger perceptions of inequity.
- 07 Mar 2016
- Working Paper Summaries
Net Neutrality: A Fast Lane to Understanding the Trade-offs
Shane Greenstein and colleagues identify the economic dimensions involved with net neutrality and show that many questions can be informed by simple economic models of the market for internet services.
- 02 Nov 2015
- Book
Dear Internet: You Are Extraordinary, But Not Exceptional
Professor Shane Greenstein is annoyed by “Internet exceptionalism,” the prevalent idea that the Internet defies economic logic, that there’s never been anything like it in business history, and that its impact supersedes everything. In his new book, Greenstein argues that the Internet actually follows classic patterns of economic behavior, detailing the commercial forces that guided the Internet’s path from cool invention to successful innovation. Open for comment; 0 Comments.
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
Improving access to financial services for the poor in developing countries seems an unmet market need. So why are so many mobile money efforts failing? Rajiv Lal says the problem begins with Marketing 101. Open for comment; 0 Comments.
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
Employee orientation programs ought to be less about the company and more about the employee, according to new research by Daniel M. Cable, Francesca Gino, and Bradley R. Staats. Closed for comment; 0 Comments.
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
A billion people in developing countries have no need for a savings account–but they do need a financial service that banks compete to provide. The new HBS case Mobile Banking for the Unbanked, written by professor Kash Rangan, is a lesson in understanding the real need of customers.
- 16 Mar 2009
- Working Paper Summaries
Running Out of Numbers: Scarcity of IP Addresses and What To Do About It
Hidden from view of typical users, every Internet communication relies on an underlying system of numbers to identify data sources and destinations. Users typically specify online destinations by entering domain names (e.g. "congress.gov"). But the Internet's routers forward data according to numeric IP addresses (e.g. 140.147.249.9). To date, the Internet has enjoyed an ample supply of "IPv4" IP addresses, but demand is substantial and growing. Current allocation rates suggest IPv4 exhaustion by approximately 2011. A new numbering system, IPv6, would relieve scarcity, but incentives hinder transition: IPv4 works well for existing networks, and offers easier and simpler access to existing Internet content and services. As a result, to date few networks have begun to support v6. In principle regulators could order networks to implement v6, but the applicable Internet coordinating organizations lack authority or power to force such a transition. In the meantime, a market mechanism for v4 addresses offers important benefits, including allocating scarce v4 addresses to those who need them most, and putting a positive price on v4 space in order to encourage transition to v6. Thus, it seems v4 transfers can help both to mitigate the worst effects of v4 scarcity, and to build the incentives necessary for transition to v6. Key concepts include: IPv4 scarcity will limit future expansion, hinder some technologies, and impose new costs on networks and users. Engineers have developed a new numbering system, IPv6, which offers many more possible addresses than the current IPv4 address system. But incentives hinder transition. An IP address "market" for the paid transfer of IP addresses could offer important benefits and avoid the worst effects of v4 scarcity. Closed for comment; 0 Comments.
- 16 Mar 2009
- Research & Ideas
When the Internet Runs Out of IP Addresses
Experts predict that within three years we will see the last of new Web addresses. What will happen then? The best solution is to create a market for already assigned but unwanted numbers, says Harvard Business School professor Ben Edelman. Key concepts include: Internet regulators are running out of IP addresses to assign new Web-based sites and services. The next IP standard is probably years away from widespread deployment. In the meantime, creating a market for unused addresses could help bridge the gap. Closed for comment; 0 Comments.
Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff
Many companies are quick to reduce headcount when economic headwinds appear, but they risk weakening their businesses. A case study by Sandra Sucher explores the hidden costs of layoffs.