Jeffrey T. Polzer
There are 3 articles for this faculty member.
Sharpening Your Skills: Managing Teams
| Published: | May 14, 2009 |
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| Feature: | Sharpening Your Skills |
The ability to lead teams is fast becoming a critical skill for all managers in the 21st century. Here are four HBS Working Knowledge stories from the archives that address everything from how teams learn to turning individual performers into team players.
Published in 2007
HBS Cases: When Good Teams Go Bad
| Published: | January 31, 2007 |
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| Feature: | Lessons from the Classroom |
Know when teamwork doesn't work—and how to fix it. Professors Jeff Polzer and Scott Snook teach "The Army Crew Team" case and the dilemma faced by a rowing coach who has great individual parts but can't get them to synchronize. From HBS Alumni Bulletin.
Published in 2003
Geographically-Colocated Subgroups in Globally Dispersed Teams: A Test of the Faultline Hypothesis
| Authors: | Jeffrey T. Polzer, C. Brad Crisp, Sirkka L. Jarvenpaa, and Jerry W. Kim |
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| Published: | July 5, 2006 |
| Paper Release Date: | August 2003 |
| Feature: | Working Papers |
Team diversity can harness strengths or drive a team apart. Troublesome faultlines appear when team members identify with a subgroup more strongly than with the larger team. Previous research, conducted on teams who worked face-to-face, has shown that these faultlines can be based on demographic factors (such as differences in nationality). The authors of this paper conducted a study on faultlines that arise between subgroups in different geographic locations. They found that faultline dynamics did indeed occur in teams with subgroups in different locations, and that their geographic diversity caused disruptive group relations, diminished trust, and increased conflict between subgroups.
