Feng Zhu

4 Results

 

Do Experts or Collective Intelligence Write with More Bias? Evidence from Encyclopędia Britannica and Wikipedia

Britannica and Wikipedia are sources that aspire to provide comprehensive information. They both face similar challenges over the length, tone, and factual basis of controversial, unverifiable, and subjective content. Such challenges are pervasive in the production of encyclopedic knowledge about current events and political debates surrounding topics like taxation, health care policies, biographical details of presidential candidates, and the funding of stem-cell research, for example. In this paper the authors begin with a simple observation: Each source resolves these challenges differently in distinct production processes. Britannica, for example, produces its final content after consultation between editors and experts. Wikipedia, on the other hand, relies on the "crowd" for its content, receiving contributions from tens of millions of individual users. Examining 3,918 pairs of articles about US politics that appeared in both outlets, the authors compare bias and slant from the two production models. Results suggest that the allocation of editorial time and user contributions is central to the minimization of differences in bias and slant between the two outlets. Among the managerial implications, community managers can work towards a balanced view if intervention alleviates disputes and generates the right kind of participation. Read More

A Scholarly Crowd Explores Crowdsourcing

At the Open and User Innovation Workshop, several hundred researchers discussed their work on innovation contests, user-led product improvements, and the biases of crowds. Open for comment; 1 Comment posted.

Encouraging Niche Content in an Ad-Driven World

Research by Feng Zhu and Monic Sun explores how advertising drives bloggers to shift their writing to subjects that will grab more eyeballs—namely, the stock market, celebrities, and salacious behavior. But surprise: Ads might also help generate more niche content. Closed for comment; 0 Comments posted.

The Impact of Patent Wars on Firm Strategy: Evidence from the Global Smartphone Market

Patents and patent enforcement strategies have become an essential part of firms' competitive strategies: They are used as isolating mechanisms to protect intellectual property or as defense mechanisms to help obtain access to external innovations. Using data from the global smartphone market, the authors of this paper investigate the effect of escalated patent litigations—the so-called patent war—on firm strategy. The smartphone industry is a classic example of a business ecosystem, as participants in this industry are highly interconnected and this interconnectivity means that effects on some ecosystem participants are likely to extend to affect the rest. The authors' findings show that the efficacy of patent enforcement systems across markets plays a significant role in firm strategy during patent wars, and ultimately shapes the global competitive landscape. As the patent war intensifies, smartphone vendors, even those not directly involved in patent litigations, gradually shift their business foci to markets with weaker intellectual property (IP) rights protection. This shift, however, is attenuated for vendors with stronger technological capabilities and is more pronounced for vendors whose home markets have weak IP systems. Together, these changes shape the competitive landscape for platform competition. Read More