Gary P. Pisano
There are 14 articles for this faculty member.
About Faculty in this Article:
Gary Pisano is the Harry E. Figgie, Jr. Professor of Business Administration at Harvard Business School.
Repetition of Interaction and Learning: An Experimental Analysis
| Authors: | Bradley R. Staats, Francesca Gino, and Gary P. Pisano |
|---|---|
| Published: | September 16, 2009 |
| Paper Release Date: | August 2009 |
| Feature: | Working Papers |
As the global economy grows increasingly knowledge-based, organizations in a wide variety of settings, from manufacturing to service operations, rely increasingly on project teams. Organizational performance is therefore strongly affected by the learning that occurs within teams. But how do teams learn best? This study examines whether and how learning in teams is dependent on the teams' prior experience working together. Findings may help managers to design well-functioning learning organizations.
Published in 2008
Creating Leaders for Science-Based Businesses
| Published: | August 27, 2008 |
|---|---|
| Feature: | HBS Centennial Colloquia Reports |
The unique challenges of managing and leading science-based businesses—certain to be a driver of this century's new economy—demand new management paradigms. At Harvard Business School, the opportunities start just across the street. From HBS Alumni Bulletin.
HBS Cases: JetBlue's Valentine's Day Crisis
| Published: | March 31, 2008 |
|---|---|
| Feature: | Lessons from the Classroom |
It was the Valentine's Day from hell for JetBlue employees and more than 130,000 customers. Under bad weather, JetBlue fliers were trapped on the runway at JFK for hours, many ultimately delayed by days. How did the airline make it right with customers and learn from its mistakes? A discussion with Harvard Business School professor Robert S. Huckman.
Published in 2007
Toward a Theory of Behavioral Operations
| Authors: | Francesca Gino and Gary Pisano |
|---|---|
| Published: | July 12, 2007 |
| Paper Release Date: | May 2007 |
| Feature: | Working Papers |
Research in psychology over the past several decades teaches us that behavioral biases and cognitive limits are not just "noise"; they systematically affect (and often distort) people's judgment and decision making. Despite such advances, however, most scholarly research in operations management still assumes that agents—be they decision makers, problem solvers, implementers, workers, or customers—either are fully rational or can be induced to behave rationally, usually with economic incentives. This paper builds on earlier studies to explore the theoretical and practical implications of incorporating behavioral and cognitive factors into operations management models. It then points to fruitful areas for future research.
Published in 2006
Science Business: What Happened to Biotech?
| Q&A with: | Gary P. Pisano |
|---|---|
| Published: | November 13, 2006 |
| Feature: | Research & Ideas |
After thirty years the numbers are in on the biotech business—and it's not what we expected. The industry in aggregate has lost money. R&D performance has not radically improved. The problem? In a new book, Professor Gary Pisano points to systemic flaws as well as unhealthy tensions between science and business.
Behavioral Operations
| Authors: | Francesca Gino and Gary P. Pisano |
|---|---|
| Published: | July 5, 2006 |
| Paper Release Date: | February 2006 |
| Feature: | Working Papers |
Organizations often commit to more product development projects than they can handle. And while people do not always behave rationally, most research on operations management still assumes they do. This paper explores theoretical and practical ways to study the effects of behavior and cognition on operations.
Published in 2005
From Turf Wars to Learning Curves: How Hospitals Adopt New Technology
| Q&A with: | Robert S. Huckman and Gary P. Pisano |
|---|---|
| Published: | June 13, 2005 |
| Feature: | Research & Ideas |
Turf wars and learning curves influence how new technology is adopted in hospitals. HBS professors Gary Pisano and Robert Huckman discuss the implications of their research for your organization.
Learning Tradeoffs in Organizations: Measuring Multiple Dimensions of Improvement to Investigate Learning-Curve Heterogeneity
| Authors: | Francesca Gino, Richard M.J. Bohmer, Amy C. Edmondson, Gary P. Pisano, and Ann B. Winslow |
|---|---|
| Published: | July 5, 2006 |
| Paper Release Date: | January 2005, revised May 2006 |
| Feature: | Working Papers |
How and why experience leads to performance improvement has made the learning curve an important management topic for sites ranging from nuclear power plants to cardiac surgical units. This new research looks deeper at learning curves by focusing on learning rates in technology adoption in similar organizations along multiple, potentially competing dimensions. Using longitudinal data from sixteen hospitals that are adopting a new technology for cardiac surgery, it specifically studies two dimensions: efficiency and application innovation and the potential tradeoff between efficiency and application innovation. It also asks how such tradeoffs are influenced.
Published in 2004
Do Managers' Heuristics Affect R&D Performance Volatility? A Simulation Informed by the Pharmaceutical Industry
| Authors: | Francesca Gino and Gary P. Pisano |
|---|---|
| Published: | July 5, 2006 |
| Paper Release Date: | December 2004, revised February 2006 |
| Feature: | Working Papers |
Can the R&D process be managed to provide more certainty and success? The authors explore R&D performance volatility using the pharmaceutical industry as the model. The study looks at two types of heuristics that are commonly used to manage R&D project portfolios: (1) which products to start, and whether to continue or kill a product in development; (2) how resources should be allocated at each phase of development. By changing the heuristics used to make decisions at each stage of development, managers can decrease the amount of uncertainty and failure in the R&D process.
Health Care Research and Prospects
| Q&A with: | Gary P. Pisano and Marta Wosinska |
|---|---|
| Published: | August 2, 2004 |
| Feature: | Research & Ideas |
A groundbreaking project at Harvard Business School is bringing together faculty, researchers, and students to probe issues in health care management. An interview with Professor Gary P. Pisano.
Operations and the Competitive Edge
| Q&A with: | Robert H. Hayes, Gary P. Pisano, David M. Upton, and Steven C. Wheelwright |
|---|---|
| Published: | April 12, 2004 |
| Feature: | Research & Ideas |
Many managers expect operations organizations to fulfill only a support role. But an effective operations strategy can give you a competitive advantage. An interview with professor Robert Hayes.
Published in 2003
Making Biotech Work as a Business
| Published: | January 13, 2003 |
|---|---|
| Feature: | Research & Ideas |
What will it take for biotechnology to fulfill its economic potential? Participants need to think twice about the strategies and assumptions that are driving the industry, says HBS professor Gary P. Pisano.
Published in 2000
Inside the OR: Disrupted Routines and New Technologies
| Published: | August 21, 2000 |
|---|---|
| Feature: | Research & Ideas |
A hospital operating room may seem an unlikely place to attract the attention of a group of management professors. But for HBS faculty members Amy Edmondson, Richard Bohmer and Gary Pisano it's a setting that offers great insights into work teams and the ways they adapt and learn.
The Business of Biotech
| Published: | August 7, 2000 |
|---|---|
| Feature: | Research & Ideas |
On the cusp of what most analysts agree will be the age of biotechology, Professor Gary P. Pisano and four HBS alums on the front lines of the biotech revolution offer their views of the challenges, issues and opportunities facing the industry in the laboratory, the boardroom and the marketplace.
