Robert D. Austin

There are 8 articles for this faculty member.

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HBS Faculty Member Robert D. Austin

Robert D. Austin is an associate professor in the Technology and Operations Management unit at Harvard Business School.

The Surprising Right Fit for Software Testing

Software analysts and programmers live to innovate—but hate to run tests. Yet top-notch testing saves many a company money when bugs are caught early. A new case coauthored by HBS professor Robert D. Austin describes the secret behind a Danish consultancy's success: The majority of its testers have Asperger syndrome or a form of autism spectrum disorder.

Published in 2007

High Note: Managing the Medici String Quartet

As one of the top ensembles in classical music, the Medici String Quartet has enjoyed a long and creative collaboration. But it hasn't always been harmonious. HBS professor Robert Austin explains what innovative businesses can learn about managing creative people.

Published in 2006

The Accidental Innovator

Many important innovations are the byproduct of accidents—the key is to be prepared for the unexpected. Professor Robert D. Austin discusses his research and practical implications on the concept of accidental innovation.

Published in 2005

The Broadband Explosion: Thinking About a Truly Interactive World

When true broadband arrives, everything will change—work, play, and society—say professors Robert Austin and Stephen Bradley. What a truly interactive world will look like is the subject of their new book The Broadband Explosion.

Published in 2003

Why Managing Innovation is Like Theater

A stage production and the development of your next product have a lot in common. An excerpt from Artful Making by HBS professor Robert D. Austin and dramaturge Lee Devin.

Computer Security is For Managers, Too

Computer security isn’t just an IT headache, say HBS professor Robert D. Austin and co-author Christopher A.R. Darby. Here are eight to-do items for managers to protect their digital assets.

How Hot is the "Hot Spot" Business?

Wi-Fi hot spots and the future of broadband were on the minds of attendees at the Bandwidth Explosion colloquium at Harvard Business School.

Web Services

Web services are being touted as the latest, greatest technologies. So late, in fact, they aren't even on most of the general public's radar yet. And so great that they just may jumpstart the sluggish tech market.

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