Ranjay Gulati
There are 3 articles for this faculty member.
About Faculty in this Article:
Ranjay Gulati is the Jaime and Josefina Chua Tiampo Professor of Business Administration at Harvard Business School.
Sharpening Your Skills: Organizational Design
| Published: | November 17, 2011 |
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| Feature: | Sharpening Your Skills |
In this collection from our archives, Harvard Business School faculty discuss specific challenges that can be solved with the right organizational design.
Published in 2010
Managing the Support Staff Identity Crisis
| Published: | December 13, 2010 |
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| Feature: | Research & Ideas |
| Forum: | open for comment; 29 Comments posted |
Employees not connected directly to profit and loss can suffer from a collective "I-am-not-strategic" identity crisis. Professor Ranjay Gulati suggests that business managers allow so-called support function employees to become catalysts for change.
The Outside-In Approach to Customer Service
| Q&A with: | Ranjay Gulati |
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| Published: | February 16, 2010 |
| Feature: | Research & Ideas |
Is your enterprise resilient or rigid? In this Q&A, HBS professor Ranjay Gulati, an expert on leadership, strategy, and organizational issues in firms, describes how companies can evolve through four levels to become more customer-centric. Plus: book excerpt from Reorganize for Resilience: Putting Customers at the Center of Your Business.
