Rajiv Lal

There are 4 articles for this faculty member.

About Faculty in this Article:

HBS Faculty Member Rajiv Lal

Rajiv Lal is the Stanley Roth, Sr. Professor of Retailing at Harvard Business School.

Retailing Revolution: Category Killers on the Brink

Mass-market retailers, particularly big-box "category killers," are under critical pressure from online competitors. For retailers that can react quickly enough, this upheaval is survivable. But those slow to see the tsunami wave on the horizon stand to be swept away, according to professors Rajiv Lal and José B. Alvarez.

The Steve Jobs Legacy

Harvard Business School faculty offer their perspectives on the legendary career of Steve Jobs, who remade several industries even as he changed how we use technology.

Published in 2005

Prosper with Multi-Channel Retailing

Reps from Abercrombie & Fitch, the Gap, and Bath & Body Works traded pointers in a panel session at the HBS Retail and Luxury Goods Conference on April 3. The upshot: Keep your brand message consistent both in-store and online.

Published in 2004

Loyalty: Don’t Give Away the Store

Loyalty programs are profitable—if used correctly. HBS Marketing professor Rajiv Lal discusses how grocery stores get it wrong. But you can get it right.

Viewing 1-4 of 4 Articles View All