Working Knowledge

Business Research for Business Leaders

Businesses Need a 'Catalyst' to Make CSR Practices StickBusinesses Need a 'Catalyst' to Make CSR Practices Stick   

Despite best intentions, many corporate social responsibility programs fail. One answer: Companies need community partners to sustain work over the long term, says Robert Kaplan. 
23 Jan 2020  |  Research & Ideas

Popular 

6 Traits That Set Top Business Leaders Apart

by Danielle Kost
  • 17 JAN 2020
  • | 
  • Research & Ideas
What do the best leaders do differently? Harvard Business School faculty members highlight the leadership skills and qualities that separate good from great.

What’s Really Disrupting Business? It’s Not Technology

by Danielle Kost
  • 18 FEB 2019
  • | 
  • Book
Technology doesn't drive disruption—customers do. In a new book, marketing professor Thales Teixeira argues that successful disruptors are faster to spot and serve emerging customer needs than larger competitors.

Identify Great Customers from Their First Purchase

by Kristen Senz
  • 09 DEC 2019
  • | 
  • Research & Ideas
Using data from their very first transaction, companies can identify shoppers who will create the best long-term value, says Eva Ascarza.

When Your Passion Works Against You

by Dina Gerdeman
  • 25 NOV 2019
  • | 
  • Research & Ideas
Passion is supposed to be the secret sauce that transforms average managers into dynamic leaders. The reality is more complicated, says Jon M. Jachimowicz.

New Working Papers 

Scholarly papers that describe original research in a narrow field of study.

The Impact of the General Data Protection Regulation on Internet Interconnection

by Ran Zhuo, Bradley Huffaker, KC Claffy, and Shane Greenstein
  • 21 JAN 2020

Engineering Serendipity: The Role of Cognitive Similarity in Knowledge Sharing and Knowledge Production

by Jacqueline N. Lane, Ina Ganguli, Patrick Gaule, Eva C. Guinan, and Karim R. Lakhani
  • 14 JAN 2020

Managerial Recognition as an Incentive for Innovation Platform Engagement: A Field Experiment and Interview Study at NASA

by Jana Gallus, Olivia S. Jung, and Karim R. Lakhani
  • 13 JAN 2020

From Know-It-Alls to Learn-It-Alls: Executive Development in the Era of Self-Refining Algorithms, Collaborative Filtering and Wearable Computing

by Mihnea Moldoveanu and Das Narayandas
  • 06 JAN 2020

Books 

In-depth articles about books written by Harvard Business School faculty on the latest business trends and challenges.

6 Skills That Wise Companies Harness for World-Changing Innovation

by Kristen Senz
  • 18 DEC 2019

Creating the Experimentation Organization

by Michael Blanding
  • 04 DEC 2019

Lifting the Lid on Turkey's Hidden Business History

by Sean Silverthorne
  • 14 NOV 2019

6 Steps to Building a Better Workplace for Black Employees

by Dina Gerdeman
  • 30 SEP 2019

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