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    Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income CustomersAre Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers   

    Payday lenders have been accused of exploiting poor consumers, but traditional banks exact a similar toll through overdraft fees. Research by Marco Di Maggio and Emily Williams shows how seemingly innocuous checking accounts can become vehicles for financial distress. 
    18 May 2022  |  Research & Ideas

    Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

    by Michael Blanding
    • 13 May 2022
    • | 
    • Research & Ideas

    Why Digital Is a State of Mind, Not Just a Skill Set

    by Sean Silverthorne
    • 12 May 2022
    • | 
    • Book

    Can the Case Method Survive Another Hundred Years?

    by James Heskett
    • 02 May 2022
    • | 
    • What Do You Think?

    Leadership 

    Effective Leaders Share the Spotlight with Their Teams

    by Pamela Reynolds
    • 07 MAR 2022
    • | 
    • Research & Ideas
    Many executives make decisions alone and take credit for every win. Research by Yuan Zou and Ethan Rouen shows how leaders—and their companies—directly benefit when they engage and elevate colleagues.

    When Employees Feel a Sense of Purpose, Companies Succeed

    by Ranjay Gulati
    • 17 FEB 2022
    • | 
    • Book
    Corporate cultures tend to encourage conformity. At a time when employees expect more from their jobs, companies should make space for individuality, Ranjay Gulati argues in this excerpt from his book, Deep Purpose.

    Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

    by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
    • 14 FEB 2022
    • | 
    • Research & Ideas
    Transforming an organization starts with transforming its leaders. Data from 1,700 executives by Linda Hill and colleagues reveals the most important skills and traits leaders need now.

    Digital Transformation: A New Roadmap for Success

    by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
    • 07 FEB 2022
    • | 
    • Research & Ideas
    Is your company reaping the rewards of digital transformation yet? Linda Hill and colleagues offer seven guiding principles for transformations at any stage—nascent, progressing, or stalled.

    Entrepreneurship 

    Innovation Isn’t Just for Startups: How Big Companies Can Succeed

    by Lane Lambert
    • 01 FEB 2022
    • | 
    • Book
    Innovation doesn't have to be limited to the Teslas and Amazons of the world. In a new book, Michael Tushman and Andrew Binns share how explorers lead change and help incumbent companies strike gold.

    Science: The Unlikely Frontier for New Business Ideas

    by Avery Forman
    • 13 SEP 2021
    • | 
    • Research & Ideas
    Iterative R&D might get products to market quickly, but innovation grounded in scientific research tends to be more valuable, says research by Joshua Lev Krieger and colleagues.

    For Entrepreneurs, the Benefits of Slowing Down

    by Jeffrey Bussgang
    • 16 JUL 2021
    • | 
    • Op-Ed
    After several heady months for startups, Jeffrey Bussgang offers radical advice for founders this summer: just chill.

    One More Way the Startup World Hampers Women Entrepreneurs

    by Michael Blanding
    • 23 JUN 2021
    • | 
    • Research & Ideas
    Early feedback is essential to launching new products, but women entrepreneurs are more likely to receive input from men. Research by Rembrand Koning, Ramana Nanda, and Ruiqing Cao.

    COVID-19 

    Why Cutting Jobless Aid Isn't the Answer to Worker Shortages

    by Rachel Layne
    • 24 MAR 2022
    • | 
    • Research & Ideas
    Many policymakers thought that halting COVID-related unemployment insurance would be a "silver bullet" to addressing worker shortages. In reality, cutting aid undermined consumer spending, says research by Raymond Kluender.

    Lessons from COVID-19: The Business Skills Doctors Need

    by Michael Blanding
    • 14 MAR 2022
    • | 
    • Research & Ideas
    The pandemic forced many physicians to become supply chain experts and strategic planners. Robert Huckman and colleagues offer a roadmap for teaching doctors the management and leadership skills they need—before the next public health crisis.

    Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC

    by Regina Herzlinger and Richard Boxer
    • 24 FEB 2022
    • | 
    • Op-Ed
    After two years of COVID-19, many hospitals still haven't figured out how to manage the overwhelming wave of patients that flood ICUs during each surge. Regina Herzlinger and Richard Boxer offer a novel solution.

    Silos That Work: How the Pandemic Changed the Way We Collaborate

    by Jay Fitzgerald
    • 08 FEB 2022
    • | 
    • Research & Ideas
    A study of 360 billion emails shows how remote work isolated teams, but also led to more intense communication within siloed groups. Will these shifts outlast the pandemic? Research by Tiona Zuzul and colleagues.

    Popular 

    Managers, Here’s How to Bond with New Hires Remotely

    by Lane Lambert
    • 13 AUG 2021
    • | 
    • Research & Ideas
    Worried about engaging interns and new employees in a hybrid world? Research by Iavor I. Bojinov and Prithwiraj Choudhury shows how "virtual watercooler" sessions can make all the difference.

    Identify Great Customers from Their First Purchase

    by Kristen Senz
    • 09 DEC 2019
    • | 
    • Research & Ideas
    Using data from their very first transaction, companies can identify shoppers who will create the best long-term value, says Eva Ascarza.

    Rituals at Work: Teams That Play Together Stay Together

    by Kristen Senz
    • 24 MAR 2022
    • | 
    • Research & Ideas
    Rituals—even seemingly silly ones—help employees bond and add meaning to their work, says research by Michael Norton, Francesca Gino, and colleagues. After two years of pandemic disruption, who wouldn't welcome a workday pick-me-up?

    Can the Case Method Survive Another Hundred Years?

    by James Heskett
    • 02 MAY 2022
    • | 
    • What Do You Think?
    The case method pioneered by Harvard Business School has weathered a hundred years of controversy and criticism. However, is the approach the best way to teach people to lead in a world that demands more agility and adaptability? James Heskett asks.

    Books 

    Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

    by Ranjay Gulati
    • 17 MAR 2022
    • | 
    • Research & Ideas
    Leaders wrestle with tough decisions every day. Focusing on a company's higher purpose can help them make better choices, says Ranjay Gulati in this excerpt from his book Deep Purpose.

    When Employees Feel a Sense of Purpose, Companies Succeed

    by Ranjay Gulati
    • 17 FEB 2022
    • | 
    • Book
    Corporate cultures tend to encourage conformity. At a time when employees expect more from their jobs, companies should make space for individuality, Ranjay Gulati argues in this excerpt from his book, Deep Purpose.

    When Working Harder Doesn’t Work, Time to Reinvent Your Career

    by Avery Forman
    • 15 FEB 2022
    • | 
    • Book
    The second half of your life could be better than the first. Really. In the book From Strength to Strength, Arthur Brooks shows how letting go of past glory can open the possibilities of life's "second curve."

    Beyond the Cold War: Reinventing Socialism in 5 Countries

    by Dina Gerdeman
    • 04 FEB 2022
    • | 
    • Book
    People have long associated socialism with the Soviet Union and Cold War, but many countries in the developing world have adapted the ideology to meet their needs, says a new book by Jeremy Friedman.

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