Working Knowledge

Business Research for Business Leaders

Advanced Leadership Requires More Than Outside-The-Box ThinkingAdvanced Leadership Requires More Than Outside-The-Box Thinking   

In a new book, Rosabeth Moss Kanter encourages leaders to "think outside the building" to overcome establishment paralysis and generate powerful innovation.  
28 Jan 2020  |  Book

Popular 

6 Traits That Set Top Business Leaders Apart

by Danielle Kost
  • 17 JAN 2020
  • | 
  • Research & Ideas
What do the best leaders do differently? Harvard Business School faculty members highlight the leadership skills and qualities that separate good from great.

Lessons for Retailers from the Rebirth of Indie Bookstores

by Michael Blanding
  • 21 JAN 2020
  • | 
  • Research & Ideas
Independent bookstores are resurging. Their strategies offer lessons for many disrupted industries to compete against Amazon and other digital retailers, says Ryan Raffaelli.

Businesses Need a 'Catalyst' to Make CSR Practices Stick

by Michael Blanding
  • 23 JAN 2020
  • | 
  • Research & Ideas
Despite best intentions, many corporate social responsibility programs fail. One answer: Companies need community partners to sustain work over the long term, says Robert Kaplan.

Identify Great Customers from Their First Purchase

by Kristen Senz
  • 09 DEC 2019
  • | 
  • Research & Ideas
Using data from their very first transaction, companies can identify shoppers who will create the best long-term value, says Eva Ascarza.

New Working Papers 

Scholarly papers that describe original research in a narrow field of study.

Does Apple Anchor a Shopping Mall? The Effect of the Technology Stores on the Formation of Market Structure

by Doug J. Chung, Kyoungwon Seo, and Reo Song
  • 28 JAN 2020

The Impact of the General Data Protection Regulation on Internet Interconnection

by Ran Zhuo, Bradley Huffaker, KC Claffy, and Shane Greenstein
  • 21 JAN 2020

Engineering Serendipity: The Role of Cognitive Similarity in Knowledge Sharing and Knowledge Production

by Jacqueline N. Lane, Ina Ganguli, Patrick Gaule, Eva C. Guinan, and Karim R. Lakhani
  • 14 JAN 2020

Managerial Recognition as an Incentive for Innovation Platform Engagement: A Field Experiment and Interview Study at NASA

by Jana Gallus, Olivia S. Jung, and Karim R. Lakhani
  • 13 JAN 2020

Books 

In-depth articles about books written by Harvard Business School faculty on the latest business trends and challenges.

6 Skills That Wise Companies Harness for World-Changing Innovation

by Kristen Senz
  • 18 DEC 2019

Creating the Experimentation Organization

by Michael Blanding
  • 04 DEC 2019

Lifting the Lid on Turkey's Hidden Business History

by Sean Silverthorne
  • 14 NOV 2019

6 Steps to Building a Better Workplace for Black Employees

by Dina Gerdeman
  • 30 SEP 2019

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