- 05 Nov 2019
- Cold Call Podcast
Can the Robin Hood Army Grow with Zero Financial Resources?
In 2014, Neel Ghose (MBA 2019) created the Robin Hood Army, an entirely volunteer-based organization working to get surplus food to hungry people. Just four years later, they had served more than 9 million people in 103 cities around the world, all while maintaining their “golden rule” of being zero-funds. Harvard Business School’s Susanna Gallani and Ghose discuss the most pressing challenge facing the organization with its fast growth and no monetary assets: how to attract, retain, and motivate workers. Open for comment; 0 Comment(s) posted.
- 15 Oct 2019
- Cold Call Podcast
Goldman Sachs’ $500 Million Bet on Small Businesses
Launched during the financial crisis in 2009, the Goldman Sachs 10,000 Small Businesses Program provided free business education, support, and access to capital for small businesses, graduating 7,300 participants. Len Schlesinger discusses the program's impact. Open for comment; Comment(s) posted.
- 02 Oct 2019
- Cold Call Podcast
Can Gimlet Turn a Podcast Network into a Disruptive Platform?
John Deighton and Jeffrey Rayport discuss how two former public radio producers launched the Gimlet Media podcast network, entering the last frontier of digital media. Can they turn a content supplier into a disruptive platform? Open for comment; Comment(s) posted.
- 17 Sep 2019
- Cold Call Podcast
How a New Leader Broke Through a Culture of Accuse, Blame, and Criticize
Children’s Hospital & Clinics COO Julie Morath sets out to change the culture by instituting a policy of blameless reporting, which encourages employees to report anything that goes wrong or seems substandard, without fear of reprisal. Professor Amy Edmondson discusses getting an organization into the “High Performance Zone.” Open for comment; Comment(s) posted.
- 03 Sep 2019
- Cold Call Podcast
At Booking.com, Innovation Means Constant Failure
Booking.com and other innovative firms embrace a culture where testing, experimentation, and even failure are tried and true. Stefan Thomke explains the necessary ingredients for establishing a culture of innovation. Open for comment; Comment(s) posted.
- 20 Aug 2019
- Cold Call Podcast
Should a Pension Fund Try to Change the World?
Can inclusivity, sustainability, and better governance boost economies? Rebecca Henderson and George Serafeim discuss the impact investing efforts of GPIF, Japan’s government pension fund. Open for comment; Comment(s) posted.
- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
Super Bowl advertising is increasingly about using storytelling to sell corporate brands rather than products. Shelle Santana discusses why stories win (or fumble) on game day. Open for comment; Comment(s) posted.
- 16 Jul 2019
- Cold Call Podcast
Juul's Mission: Convince 1 Billion Smokers to Switch Habits
Mike Toffel discusses the controversial rise of Juul vaping products, which have become a cigarette alternative for adult smokers and a growing concern among parents of teens. Open for comment; Comment(s) posted.
- 03 Jul 2019
- Cold Call Podcast
The Controversial History of United Fruit
Geoffrey Jones discusses the overthrow of President Jacobo Arbenz of Guatemala in 1954 in a US-backed coup supporting United Fruit Company and a key landmark in the history of globalization. Open for comment; Comment(s) posted.
- 25 Jun 2019
- Cold Call Podcast
In the Platform Economy, Upwork Searches for Better Matches in the Cloud
Welcome to the Platform Economy, where business strategists must learn a new form of competition. David Yoffie and Michael Cusumano explain choices facing Upwork, which matches jobs with job hunters in the cloud. Open for comment; Comment(s) posted.
- 18 Jun 2019
- Cold Call Podcast
Can Khan Academy Scale to Educate Anyone, Anywhere?
Khan Academy is an online global education nonprofit launched by Sal Khan with the audacious mission to “provide a free world-class education for anyone, anywhere.” Professor Bill Sahlman discusses his case study of the company. Open for comment; Comment(s) posted.
- 04 Jun 2019
- Cold Call Podcast
Israel Turns 70: Does it Need a Rebrand?
When market research revealed that many people associated Israel with military and political conflict, the country knew a rebrand was in order. In this podcast, Elie Ofek discusses the campaign's results. Open for comment; Comment(s) posted.
- 21 May 2019
- Cold Call Podcast
If the Key to Business Success Is Focus, Why Does Amazon Work?
Sunil Gupta explores the infiltration of Amazon into dozens of industries including web services, grocery, and movie production. What’s the big plan? Is the company spread too thin? Open for comment; Comment(s) posted.
- 07 May 2019
- Cold Call Podcast
Managers, Are You Prepared to Handle Religion in the Workplace?
Managers face growing challenges related to religion in the workplace as religious discrimination claims and monetary settlements increase. Derek van Bever discusses two examples that made their way to the US Supreme Court. Open for comment; Comment(s) posted.
- 17 Apr 2019
- Cold Call Podcast
Would You Live in a Smart City Where Government Controls Privacy?
Toronto is experimenting with smart-city concepts envisioned by Google spinoff Sidewalk Labs. Leslie John and Mitch Weiss discuss the tradeoffs of using technology to improve modern city life. Open for comment; Comment(s) posted.
- 04 Apr 2019
- Cold Call Podcast
Can Mark Zuckerberg Rebuild Trust in Facebook?
Bill George discusses his case study, "Facebook Confronts a Crisis of Trust," including why Zuckerberg handled the crisis as he did, the role of companies in protecting privacy, and the pros and cons of regulation. Open for comment; Comment(s) posted.
- 27 Mar 2019
- Cold Call Podcast
Will Startup Fishbowl Become the Social Media App for Your Industry?
Fishbowl's founders have built a social media platform allowing professionals to connect anonymously and with candor within their companies and industries. Can they grow? Leslie John discusses her case study on the boundaries of social media and personal privacy. Open for comment; Comment(s) posted.
- 14 Mar 2019
- Cold Call Podcast
How Helena Rubinstein Used Tall Tales to Turn Cosmetics into a Luxury Brand
Professor Geoff Jones examines the career of Helena Rubinstein, one of the trailblazing female entrepreneurs of the 20th century. Using guile, brilliant branding, and more than a few falsehoods, Rubinstein lifted cosmetics from an accessory item for prostitutes to a great luxury product during the Great Depression. Open for comment; Comment(s) posted.
- 28 Feb 2019
- Cold Call Podcast
Pursuing Precision Medicine at Intermountain Healthcare
What happens when Intermountain Healthcare invests resources in an innovative precision medicine unit to provide life-extending, genetically targeted therapies to late-stage cancer patients? Professors Richard Hamermesh and Kathy Giusti discuss the case and its connections to their work with the Kraft Precision Medicine Accelerator. Open for comment; Comment(s) posted.
- 14 Feb 2019
- Cold Call Podcast
The Delicious History of Hershey's Chocolate
Milton Hershey, the candy king, pioneered chocolate treats for the masses. But he also built a controversial company town and what today is one of the richest schools in America. Nancy Koehn discusses Hershey's innovative life and vision. Open for comment; Comment(s) posted.
Can the Robin Hood Army Grow with Zero Financial Resources?
Over just a few years, volunteer-based Robin Hood Army had served meals to more than 9 million people around the world. Susanna Gallani discusses with founder Neel Ghose the challenges of growing while being a zero-funds organization. Open for comment; Comment(s) posted.