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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 19 Jan 2021
      • Cold Call Podcast

      Engaging Community to Create Proactive, Equitable Public Safety

      Saint Paul, Minnesota Mayor Melvin Carter swept into office in 2018 promising equity. He wanted a new public safety framework that would be rooted in community. Then, with the COVID-19 pandemic wiping out much of the city’s budget and the May 2020 killing of George Floyd by a police officer in neighboring Minneapolis sparking calls to defund the police, how would Mayor Carter make these changes happen? Professor Mitch Weiss discusses the challenges and rewards of “possibility government” in his case, "Community-First Public Safety."  Open for comment; 0 Comment(s) posted.

      Read the Transcript

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      HBS CaseRemove HBS Case →

      Page 1 of 69 Results →
      • 07 Jul 2019
      • HBS Case

      Walmart's Workforce of the Future

      by Julia Hanna

      A case study by William Kerr explores Walmart's plans for future workforce makeup and training, and its search for opportunities from digital infrastructure and automation. Open for comment; Comment(s) posted.

      • 10 Apr 2019
      • HBS Case

      How Entrepreneurs Can Turn Lead Into Gold

      by Michael Blanding

      Innovative about creating new products, entrepreneurs often lose imagination when it comes to funding their dreams. Andy Wu reveals alternatives beyond friends and family. Open for comment; Comment(s) posted.

      • 21 Mar 2019
      • HBS Case

      The Ferrari Way

      by Michael Blanding

      Secretive sports car maker Ferrari opens up to Stefan Thomke about how it has bucked industry trends to achieve success. Open for comment; Comment(s) posted.

      • 28 Nov 2018
      • HBS Case

      On Target: Rethinking the Retail Website

      by Dina Gerdeman

      Target is one big-brand retailer that seems to have survived and even thrived in the apocalyptic retail landscape. What's its secret? Srikant Datar discusses the company's relentless focus on online data. Open for comment; Comment(s) posted.

      • 21 May 2018
      • HBS Case

      How Would You Price One of the World's Great Watches?

      by Roberta Holland

      For companies with lots of innovation stuffed in their products, getting the price right is a crucial decision. Stefan Thomke discusses how watchmaker A. Lange & Söhne puts a price on its 173-year-old craftsmanship. Open for comment; Comment(s) posted.

      • 31 Jul 2017
      • HBS Case

      It’s Hard to Fix the Family Business Without Offending the Family

      by Julia Hanna

      Navigating complex relationships and understanding unwritten processes are among the many challenges of transitioning a family-owned business to the next generation. Len Schlesinger, Michael Raiche, and Roger Zhu discuss the dilemmas of a small Vietnamese restaurant in the case study “Pho Hoa Dorchester.” Open for comment; Comment(s) posted.

      • 17 Apr 2017
      • HBS Case

      This Turkish Debt Collector Is Customer-friendly

      by Michael Blanding

      A Turkish-based company pioneers a kinder, gentler method of collecting debt that Professor Dennis Campbell sees as an international model. Open for comment; Comment(s) posted.

      • 25 Jan 2017
      • HBS Case

      How Should Advertisers Respond to Consumer Demand for Whiter Skin?

      by Dina Gerdeman

      Skin-lightening creams are a fast-growing market in India. Rohit Deshpandé explores what firms should do when a product is decidedly popular—but may be promoting discrimination. Open for comment; Comment(s) posted.

      • 12 Dec 2016
      • HBS Case

      Business Lessons from Dwayne 'The Rock' Johnson

      Re: Anita Elberse

      Actor Dwayne "The Rock" Johnson and partner Dany Garcia are quickly gaining ground in Hollywood as producers. A recent case study by Anita Elberse details the story behind their company, Seven Bucks Productions. Open for comment; Comment(s) posted.

      • 07 Dec 2016
      • HBS Case

      Why Millennials Flock to Fintech for Personal Investing

      by Michael Blanding

      New tech-heavy financial firms are helping millennials invest, but with a twist. They are swapping out investment advisers for financial robots, and passing along the savings. Luis Viceira explains the rise of "fintech" in a new case study.

      • 17 Oct 2016
      • HBS Case

      Business Solutions That Help Cut Food Waste

      by Dina Gerdeman

      Up to 40 percent of food grown in the United States for human consumption is wasted. But solutions are starting to come together from retailers, farmers, academics, policy makers, and social service organizations, according to José Alvarez. Open for comment; Comment(s) posted.

      • 13 Jul 2016
      • HBS Case

      How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

      by Michael Blanding

      Thales Teixeira studies three of the most successful “platform” startups to understand the chicken-and-egg challenge of how companies can attract their first customers. Open for comment; Comment(s) posted.

      • 11 Jul 2016
      • HBS Case

      Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

      by Roberta Holland

      Employers are increasingly finding fresh ideas and insights by recruiting workers with Autism Spectrum Disorder and other cognitive disabilities. Gary Pisano and Robert Austin discuss their case study, “SAP SE: Autism at Work.” Open for comment; Comment(s) posted.

      • 31 May 2016
      • HBS Case

      Who Owns Space?

      Re: Matthew C. Weinzierl

      Industry is looking to the stars for a new commercial frontier. NASA is looking to industry to help broaden the scope of space exploration. And Professor Matt Weinzierl is looking at what this interplay means for the future of the New Space sector. Open for comment; Comment(s) posted.

      • 16 May 2016
      • HBS Case

      Food Safety Economics: The Cost of a Sick Customer

      by Dina Gerdeman

      When restaurants source from local growers, it can be more difficult to assess product safety—just another wrinkle in high-stakes efforts to keep our food from harming us. Just ask Chipotle. John A. Quelch discusses a recent case study on food testing. Open for comment; Comment(s) posted.

      • 21 Mar 2016
      • HBS Case

      Can Customer Reviews Be 'Managed?'

      by Brian Kenny

      Consumers increasingly rely on peer reviews on TripAdvisor and other sites to make purchase decisions, so it makes sense that companies have a stake in wanting to shape those opinions. But can they? Thales Teixeira says a good product trumps all. Open for comment; Comment(s) posted.

      • 29 Feb 2016
      • HBS Case

      Bigbelly's Big Bet on the Digital Trash Can

      by Michael Blanding

      Bigbelly wants to transform its solar-powered trash cans into digital hubs offering Wi-Fi access, advertising, and data-collecting sensors. (Oh, and garbage receptacles, too.) A new case study by Mitchell Weiss explores the challenges of a bold strategy pivot. Open for comment; Comment(s) posted.

      • 21 Nov 2015
      • HBS Case

      HBS Cases: Stella McCartney Combines High Fashion with Environmental Values

      by Brian Kenny

      Fashion designer Stella McCartney is the subject of a recent case study by Anat Keinan showing that luxury and sustainability need not be mutually exclusive. Open for comment; Comment(s) posted.

      • 29 Jun 2015
      • HBS Case

      Consumer-centered Health Care Depends on Accessible Medical Records

      by Dina Gerdeman

      There is a problem with medical records—they are scattered everywhere. John Quelch discusses approaches to integrate patient data so that medical professionals and patients can make better decisions. Open for comment; 13 Comment(s) posted.

      • 24 Jun 2015
      • HBS Case

      Upgrading School with a Startup Mentality

      Re: John Jong-Hyun Kim

      A case study by John Kim explores a new breed of "microschools" focused on reducing costs, enhancing educational impact, prioritizing customer satisfaction, and using technology to create continuous improvement. Open for comment; 0 Comment(s) posted.

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