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    HBS CaseRemove HBS Case →

    Page 1 of 86 Results →
    • 07 Mar 2023
    • HBS Case

    ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

    by Scott Van Voorhis

    Google tried to silence AI bias warnings from ethicist Timnit Gebru. Will a world enamored with OpenAI's ChatGPT be able to confront them? Tsedal Neeley reflects on Gebru's experience in a case study, and offers advice on managing the ethical risks of AI.

    • 16 Feb 2023
    • HBS Case

    ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

    by Lane Lambert

    Engine No. 1, a small hedge fund on a mission to confront climate change, managed to do the impossible: Get dissident members on ExxonMobil's board. But lasting social impact has proved more elusive. Case studies by Mark Kramer, Shawn Cole, and Vikram Gandhi look at the complexities of shareholder activism.

    • 14 Feb 2023
    • HBS Case

    Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis

    by Lane Lambert

    Changing political views and economic forces have threatened Sweden's image of liberal stability. Is it the end of the Scandinavian business-welfare model as we know it? In a case study, Debora Spar examines recent shifts in Sweden and what they mean for the country's future.

    • 08 Dec 2022
    • HBS Case

    The War in Ukraine and Nestlé’s Moral Dilemma: Stay or Leave Russia?

    by Michael Blanding

    Nestlé had to choose whether to leave Russia in protest and potentially deprive civilians of essential goods, such as baby formula, or stay and face global outrage. A case study by Nien-hê Hsieh explores this complex decision and offers advice for leaders weighing fraught questions.

    • 18 Nov 2022
    • HBS Case

    What Does It Take to Safeguard a Legacy in Asset Management?

    by Rachel Layne

    Diverse hiring, deep research, and a collaborative culture have defined Brown Capital's successful investment approach. But would those qualities endure after its founder retires? A case study by Luis Viceira and Emily McComb explores how the second-largest Black-founded investment firm is preparing for its next phase.

    • 08 Aug 2022
    • HBS Case

    Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

    by Shalene Gupta

    Few companies can boast a customer base as loyal and engaged as BTS fans. In a case study, Doug Chung shares what marketers can learn from the boyband's savvy use of social media and authentic connection with listeners.

    • 07 Jul 2022
    • HBS Case

    How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

    by Pamela Reynolds

    A Brooklyn-based ice cream shop was getting buzz, and Disney was pitching a brand partnership. So how did the business wind up filing for bankruptcy? A case study by Thomas Eisenmann and Lindsay N. Hyde examines the rise and fall—and recent rebound—of Ample Hills Creamery.

    • 30 Jun 2022
    • HBS Case

    Peloton Changed the Exercise Game. Can the Company Push Through the Pain?

    by Lane Lambert

    When COVID-19 closed gyms, seemingly everyone rushed to order a Peloton bike and claim a spot on the company's signature leader board. And then things quickly went downhill. A case study by Robert Dolan looks at the tough road the exercise equipment maker faces.

    • 21 Jun 2022
    • HBS Case

    Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

    by Lane Lambert

    What will it take to win the collaboration app wars: massive scale or a loyal following? A case study by David Yoffie digs into the intense competition between Microsoft Teams and Salesforce's Slack.

    • 09 Jun 2022
    • HBS Case

    From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

    by Pamela Reynolds

    Restaurant closures, supply disruptions, and now, worker shortages. The pandemic has been hard on food suppliers. A case study by David Bell looks at the innovative thinking that helped one of the industry's biggest companies stabilize staffing—and grow.

    • 26 May 2022
    • HBS Case

    Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

    by Avery Forman

    Leaders today must be ready to take a stand on thorny social and political issues. A case study by Nien-hê Hsieh and Henry McGee examines how Apple CEO Tim Cook turned calls for data access into a rallying cry for privacy, and the complexities that followed.

    • 05 May 2022
    • HBS Case

    College Degrees: The Job Requirement Companies Seek, but Don't Really Need

    by Jay Fitzgerald

    Hiring platforms routinely screen out experienced candidates simply because they aren't college graduates. With millions of openings going unfilled, Boris Groysberg says that companies should look for skills instead of degrees.

    • 18 Apr 2022
    • HBS Case

    Dick’s Sporting Goods Followed Its Conscience on Guns—and It Paid Off

    by Jay Fitzgerald

    After the 2018 school shooting in Parkland, Florida, Dick's Sporting Goods' CEO declared: "I don't want to be part of the story anymore." Two new case studies by George Riedel go inside the retailer's decision to remove certain firearms from stores and restrict gun sales. Open for comment; 0 Comments.

    • 16 Nov 2021
    • HBS Case

    How a Company Made Employees So Miserable, They Killed Themselves

    by Michael Blanding

    Aggressive downsizing at France Télécom culminated in 19 employee suicides. Case studies by Cynthia Montgomery and Ashley Whillans show how mistreating workers can have deadly consequences. Open for comment; 0 Comments.

    • 16 Jun 2021
    • HBS Case

    Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

    by Michael Blanding

    COVID-19 has devastated the cruise industry, but one company may emerge stronger: Carnival. A case study by Stuart Gilson reveals how the cruising juggernaut is navigating the pandemic. Open for comment; 0 Comments.

    • 06 May 2021
    • HBS Case

    How Four Women Made Miami More Equitable for Startups

    by Carolyn DiPaolo

    A case study by Rosabeth Moss Kanter examines what it takes to break gender barriers and build thriving businesses in an emerging startup hub. Open for comment; 0 Comments.

    • 02 Mar 2021
    • HBS Case

    The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?

    by Michael Blanding

    A new Harvard Business School case by Mihir Desai examines the Tulsa Massacre of 1921, and asks difficult questions about what reparations America owes to its Black citizens. Open for comment; 0 Comments.

    • 07 Jul 2019
    • HBS Case

    Walmart's Workforce of the Future

    by Julia Hanna

    A case study by William Kerr explores Walmart's plans for future workforce makeup and training, and its search for opportunities from digital infrastructure and automation. Open for comment; 0 Comments.

    • 10 Apr 2019
    • HBS Case

    How Entrepreneurs Can Turn Lead Into Gold

    by Michael Blanding

    Innovative about creating new products, entrepreneurs often lose imagination when it comes to funding their dreams. Andy Wu reveals alternatives beyond friends and family. Open for comment; 0 Comments.

    • 21 Mar 2019
    • HBS Case

    The Ferrari Way

    by Michael Blanding

    Secretive sports car maker Ferrari opens up to Stefan Thomke about how it has bucked industry trends to achieve success. Open for comment; 0 Comments.

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