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How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

by John Deighton

The platforms SHEIN and Temu match consumer demand and factory output, bringing Chinese production to the rest of the world. The companies have remade fast fashion, but their pioneering approach has the potential to go far beyond retail, says John Deighton.

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

by John Quelch

New leaders no longer have the luxury of a 90-day listening tour to get to know an organization, says John Quelch. He offers seven steps to prepare CEOs for a successful start, and three missteps to avoid.

How Leaders Should Leave

by John Quelch

Perhaps you're so burnt out or so excited about your next role that you're ready to run for the door, but slow down, cautions John Quelch. He offers nine tips for leaders who are ready to take the next step in their careers.

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

by Hise O. Gibson and Nicole Gilmore

Mixed economic signals have many worrying about what's to come. Distracted leaders could lose sight of their inclusion and belonging goals to the detriment of future innovation. But it doesn't have to be this way, say Hise Gibson and Nicole Gilmore.

Can Insurance Technology Solve the Uninsured Driver Problem?

by Ray Kluender

High fees prevent many drivers from buying auto insurance—often with catastrophic consequences. Raymond Kluender offers a novel way to make coverage affordable and roads safer: Let drivers pay for only the days they drive.

Have We Lost Sight of Integrity?

by Bill George

Elizabeth Holmes. Sam Bankman-Fried. George Santos. The list of leaders caught trying to con the public keeps getting longer, often with dire consequences, says Bill George. Do we no longer value the truth?

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

by Julia Austin

So many people shift from one job to the next, with little time to consider how the experience changed them and what they want out of future ventures. Julia Austin recommends that entrepreneurs look within and reflect on these questions before they jump into a new opportunity.

Employee Feedback: The Key to Retention During the Great Resignation

by Michael Beer

Employees need to feel that they're on the same team as managers—not adversaries in a zero-sum game. Michael Beer offers six guiding principles for senior leaders who are ready to listen to and act on employee feedback.

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

by John Deighton and Leora Kornfeld

Quirky amateur video clips might draw people to TikTok, but its algorithm keeps them watching. John Deighton and Leora Kornfeld explore the factors that helped propel TikTok ahead of established social platforms, and where it might go next.

Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains

by Julia Austin

As startups mature and introduce more managers, early employees may lose the easy closeness they once had with founders. However, with transparency and healthy boundaries, entrepreneurs can help employees weather this transition and build trust, says Julia Austin.

Cofounder Courtship: How to Find the Right Mate—for Your Startup

by Julia Austin

Like any other long-term partnership, choosing the right cofounder is a complicated decision with big implications for a venture. Julia Austin offers practical advice for entrepreneurs who are searching for "the one."

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

by Francesca Gino

People tend to seek sameness, but they can teach themselves to relish in the differences of the human experience. Francesca Gino offers these three principles from improv to anyone who's trying to lead more inclusively.

Income Inequality Is Rising. Are We Even Measuring It Correctly?

by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser

Policymakers trying to shrink the income gap have long relied on a statistical benchmark to guide decisions. But taking a broader view of inequality might lead to better solutions, say Jon Jachimowicz and colleagues.

Your Best Employees Are Burning Out: A Framework for Retaining Talent

by Hise Gibson and MaShon Wilson

Companies have long ignored the factors that are burning out employees today. Hise Gibson and MaShon Wilson offer a five-step approach for leaders who are ready to confront this scourge and support their talent.

Now Is the Time for Entrepreneurs to Play Offense

by Jeffrey Bussgang

With the specter of recession looming, many worried founders and executives are aggressively shoring up cash. But shrewd entrepreneurs are using these six tactics instead to gain advantage, says Jeffrey Bussgang.

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

by Danielle Kost

Working Knowledge readers share their thoughts on what it takes to truly listen, whether Teams is just as good as Slack, and how one change could support delivery drivers.

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

by Hise O. Gibson and MaShon Wilson

As the post-pandemic world starts to take shape, many leaders will long to return to life before COVID-19. Instead, they should let go of the past and forge a new, better workplace, say Hise Gibson and MaShon Wilson. Open for comment; 0 Comments.

Navigating the ‘Bermuda Triangle’ in Professional Services

by Ashish Nanda

Not all companies need to scale. Ashish Nanda explores a crucial choice that leaders of professional services firms face as their organizations grow. Open for comment; 0 Comments.

Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC

by Regina Herzlinger and Richard Boxer

After two years of COVID-19, many hospitals still haven't figured out how to manage the overwhelming wave of patients that flood ICUs during each surge. Regina Herzlinger and Richard Boxer offer a novel solution. Open for comment; 0 Comments.

3 Steps to Help Companies Rebuild Trust During the Pandemic

by Sandra J. Sucher and Shalene Gupta

Many workers feel battered and distrustful after almost two years of COVID-19 instability. But it's not too late for managers—even those who made damaging missteps—to repair these relationships, say Sandra Sucher and Shalene Gupta. Open for comment; 0 Comments.