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Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

by Francesca Gino

People tend to seek sameness, but they can teach themselves to relish in the differences of the human experience. Francesca Gino offers these three principles from improv to anyone who's trying to lead more inclusively.

Income Inequality Is Rising. Are We Even Measuring It Correctly?

by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser

Policymakers trying to shrink the income gap have long relied on a statistical benchmark to guide decisions. But taking a broader view of inequality might lead to better solutions, say Jon Jachimowicz and colleagues.

Your Best Employees Are Burning Out: A Framework for Retaining Talent

by Hise Gibson and MaShon Wilson

Companies have long ignored the factors that are burning out employees today. Hise Gibson and MaShon Wilson offer a five-step approach for leaders who are ready to confront this scourge and support their talent.

Now Is the Time for Entrepreneurs to Play Offense

by Jeffrey Bussgang

With the specter of recession looming, many worried founders and executives are aggressively shoring up cash. But shrewd entrepreneurs are using these six tactics instead to gain advantage, says Jeffrey Bussgang.

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

by Danielle Kost

Working Knowledge readers share their thoughts on what it takes to truly listen, whether Teams is just as good as Slack, and how one change could support delivery drivers.

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

by Hise O. Gibson and MaShon Wilson

As the post-pandemic world starts to take shape, many leaders will long to return to life before COVID-19. Instead, they should let go of the past and forge a new, better workplace, say Hise Gibson and MaShon Wilson. Open for comment; 0 Comments.

Navigating the ‘Bermuda Triangle’ in Professional Services

by Ashish Nanda

Not all companies need to scale. Ashish Nanda explores a crucial choice that leaders of professional services firms face as their organizations grow. Open for comment; 0 Comments.

Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC

by Regina Herzlinger and Richard Boxer

After two years of COVID-19, many hospitals still haven't figured out how to manage the overwhelming wave of patients that flood ICUs during each surge. Regina Herzlinger and Richard Boxer offer a novel solution. Open for comment; 0 Comments.

3 Steps to Help Companies Rebuild Trust During the Pandemic

by Sandra J. Sucher and Shalene Gupta

Many workers feel battered and distrustful after almost two years of COVID-19 instability. But it's not too late for managers—even those who made damaging missteps—to repair these relationships, say Sandra Sucher and Shalene Gupta. Open for comment; 0 Comments.

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

by Michael Beer

Skip the inspirational speeches and culture committees. Meaningful culture change comes about only when companies rethink how they manage, lead, and pursue strategic goals, says Michael Beer. Open for comment; 0 Comments.

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

by Hise Gibson and Shawnette Rochelle

Too many companies fail to see the potential of their best middle managers—and lose them to other firms. Hise Gibson and Shawnette Rochelle offer a framework for helping these promising leaders grow. Open for comment; 0 Comments.

5 Principles for Scaling Change from IBM’s High School Innovation

by Kristen Senz

P-TECH has bolstered graduation rates for students of color while creating a new tech hiring pipeline. Rosabeth Moss Kanter and program architect Stanley Litow discuss the social impact lessons for other organizations. Open for comment; 0 Comments.

Can Our Parenting Struggles Make Us Better Leaders?

by Ranjay Gulati

Like parents, leaders must know when to impose control and when to step back. Ranjay Gulati reflects on the benefits of authoritative leadership, and what it takes to achieve it. Open for comment; 0 Comments.

How to Tap the Talent Automated HR Platforms Miss

by Joseph B. Fuller

Companies are struggling to fill open positions, but the job platforms they use often screen out promising candidates just because they don't tick every box. Joseph Fuller probes the challenges—and opportunities—of "hidden workers." Open for comment; 0 Comments.

Is the Business World Finally Ready for the Wisdom of Shibusawa?

by Geoffrey Jones and Rei Morimoto

Legendary financier Eiichi Shibusawa advocated for business prosperity that would also benefit society. One hundred years after his death, his message is resonating with a new generation of leaders, say Geoffrey Jones and Rei Morimoto. Open for comment; 0 Comments.

Team Success Starts with the Individual—and with Love

by Ranjay Gulati

Many leaders see teams as collective units, but helping individual members reach their potential—personally and professionally—can open new opportunities. Ranjay Gulati looks at the philosophy of famed football coach Pete Carroll. Open for comment; 0 Comments.

How Women Can Learn from Even Biased Feedback

by Francesca Gino

Gender bias often taints performance reviews, but applying three principles can help women gain meaningful insights, says Francesca Gino. Open for comment; 0 Comments.

Don't Ignore Your Employees' Misery—TAKE Control

by Hise O. Gibson and MaShon Wilson

Many workers are unhappy with their companies' return-to-work policies. Rather than risk losing productive people, managers should confront employee dissatisfaction head on, says Hise O. Gibson. Open for comment; 0 Comments.

Dispensing Justice: The Case for Legalizing Cannabis Nationally

by Ashish Nanda and Tabatha Robinson

Legalizing cannabis federally would shrink the illicit market, help the legal market grow, and generate more tax revenue, says Ashish Nanda. Open for comment; 0 Comments.

What Pirates Can Teach Us About Leadership

by Francesca Gino

Despite his reputation for ruthlessness, Blackbeard ran a surprisingly progressive and equitable ship. Francesca Gino highlights three lessons for today's leaders from the golden age of piracy. Open for comment; 0 Comments.