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Managing the Future of Work
Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of work.
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Good jobs as good cause: The philanthropy of upward mobility

Rachel Korberg, Executive Director of the Families and Workers Fund, on the collaborative philanthropy model, public-private partnerships, defining good jobs, and the business case for creating more of them 

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Good jobs as good cause: The philanthropy of upward mobility

Bill Kerr

Rachel Korberg, Executive Director of the Families and Workers Fund, on the collaborative philanthropy model, public-private partnerships, defining good jobs, and the business case for creating more of them

Climate Tech Investing in Deep Decarbonization

This bonus episode features Harvard Business Review’s Exponential View podcast, where Azeem Azhar interviews climate tech investor Shayle Kann, a partner at Energy Impact Partners. They discuss the challenges and opportunities of investing in the net zero economy and why Shayle prefers to frame it as deep decarbonization. They also cover what metrics venture capitalists should consider when investing in climate tech and how net zero electricity fits into solutions. For transcripts and other resources, visit climaterising.org. Guest/Host: ● Azeem Azhar, entrepreneur, investor, and host of Exponential View ● Shayle Kann, Partner, Energy Impact Partners

Addressing Racial Discrimination on Airbnb

Re: Michael Luca

For years, Airbnb gave hosts extensive discretion to accept or reject a guest after seeing little more than a name and a picture, believing that eliminating anonymity was the best way for the company to build trust. However, the apartment rental platform failed to track or account for the possibility that this could facilitate discrimination. After research published by Professor Michael Luca and others provided evidence that Black hosts received less in rent than hosts of other races and showed signs of discrimination against guests with African American sounding names, the company had to decide what to do. In the case, “Racial Discrimination on Airbnb,” Luca discusses his research and explores the implication for Airbnb and other platform companies. Should they change the design of the platform to reduce discrimination? And what’s the best way to measure the success of any changes?

Extra credit: Reach University’s apprenticeship-to-degree model

Joe Fuller

In combining upskilling through on-the-job training with tailored online courses, Reach helps school districts develop faculty internally. Founder and chancellor Mallory Dwinal-Palisch breaks down the approach, which offers flexible degree programs to existing employees. Could this be a template for other in-demand professions?

AI: The good, the bad, and the transformative

Bill Kerr

Is it too late to secure the guardrails? More and more businesses are turning to AI for its efficiencies and revolutionary potential, but its proliferation has sparked widespread skepticism and questions about equity, privacy, liability, transparency, and security. AI expert and entrepreneur Manoj Saxena parses the business, policy, ethics, and workforce implications.

Accelerating the Energy Transition: The U.S. Inflation Reduction Act

This bonus episode features the Harvard Law School Environmental and Energy Law Program’s CleanLaw podcast, where professors Jody Freeman (Harvard) and Greg Dotson (University of Oregon) talk about the U.S. Inflation Reduction Act that was enacted in 2022. They discuss how the bill got passed, what the law contains, how its provisions connect to other climate-related laws, and how it seeks to accelerate the country’s deployment of clean energy and other efforts to address climate change. For transcripts and other resources, visit climaterising.org. Guests: ● Jody Freeman, Archibald Cox Professor of Law & Director, Environmental and Energy Law Program, Harvard Law School ● Greg Dotson, Associate Professor, University of Oregon School of Law Episode specific link

Nestlé’s KitKat Diplomacy: Neutrality vs. Shared Value

Re: Geoffrey G. Jones

In February 2022, Russia invaded Ukraine, and multinational companies began pulling out of Russia, in response. At Switzerland-based Nestlé, chief executive Mark Schneider had a difficult decision to make. Nestlé had a long tradition of neutrality that enabled it to operate in countries regardless of their political systems and human rights policies. But more recently the company had embraced Michael Porter’s “shared value” paradigm, which argues that companies have a responsibility to improve the business community and the health of their communities. What should Schneider do? Professor Geoffrey Jones discusses the viability of the shared value concept and the social responsibility of transnational corporations today in the case, “Nestlé, Shared Value and Kit Kat Diplomacy.”

How federal stimulus can break new ground on economic development and good jobs

Joe Fuller

American Rescue Plan program director Todd Fisher on the complex business of steering billions in investments to build up talent pipelines along with local and regional economies.

Wordle: Can a Pandemic Phenomenon Sustain in the Long Term?

Re: Christina M. Wallace

Wordle went from a personal game, created by a developer for his girlfriend, to a global phenomenon with two million users in just a few months. Then The New York Times made an unexpected bid to acquire it. But will Wordle outlast other pandemic pastimes? Harvard Business School senior lecturer Christina Wallace discusses the journey of software engineer and accidental entrepreneur Josh Wardle in the case, “Wordle.”

A Lookback at COP27: How Do Companies Engage in Global Climate Policy?

Nat Keohane, President of the Center for Climate and Energy Solutions, discusses how companies participate in global climate talks and policy development, such as the recent UN Conference of Parties (COP) in Egypt. He also talks about what to expect as countries move from crafting climate agreements to implementation and what companies’ role is in that work. He also offers advice for those interested in careers in business and climate change. For transcripts and other resources, visit climaterising.org. Guest: Nat Keohane, President, Center for Climate and Energy Solutions

Amplifying frontline worker voice to boost productivity

When workers can vote with their feet polling their views can reduce turnover and increase engagement. WorkStep co-founder and CEO, Dan Johnston on making frontline work a better proposition for both employees and businesses.

Anand Mahindra: The Rise Philosophy at The Mahindra Group

The core purpose of The Mahindra Group is to help people “rise.” Company leader Anand Mahindra says the “rise” philosophy guides how this sprawling enterprise makes money, motivates employees, and strives for a better world. Mahindra describes how “rise” is a beacon for the group’s 250,000 employees and makes life better for people across the globe.

Abby Falik on Global Citizen Year and finding purpose

HBS grad Abby Falik founded Global Citizen Year to cultivate young leaders through a gap year of cultural immersion and community projects in developing countries. She's looking to promote HR practices and credentials that recognize the value of such experiences and the skills and competencies they produce.

Nature-based Carbon Removal: DroneSeed’s Reforestation Model

Grant Canary, CEO of DroneSeed, a startup company designed to accelerate reforestation after wildfires, shares his perspective on the landscape of nature-based carbon removal solutions and how DroneSeed has developed a business model to address both climate and financial risk. He also discusses how his venture capital background lends itself to tackling complex climate solutions and he offers advice for those interested in careers in business and climate change. For transcripts and other resources, visit climaterising.org . Guest: Grant Canary, CEO, DroneSeed

Metaverse Seoul: How One City Used Citizen Input to Pilot a Government-Run Metaverse

Re: Mitchell B. Weiss

In May 2022, the Seoul Metropolitan Government in Seoul, Korea launched the pilot of Metaverse Seoul, a virtual version of Seoul’s mayor’s office. As they worked towards building a broad, immersive, online government platform, they hoped to gain insights from citizens about everything from popular local tourist sites that could be experienced virtually to government services that could be delivered in the metaverse. But to do that, the team had to figure out how to solicit ideas from citizens and then determine which ideas to put to use. Professor Mitchell Weiss discusses their approach, as well as questions relating to his research on public entrepreneurship and what he calls “possibility government,” in his case, “Metaverse Seoul.”

DBS CEO Piyush Gupta Aims to Lead the Best Bank in the World

Like many winning businesses, DBS (formerly known as The Development Bank of Singapore) is obsessed with the customer experience. CEO Piyush Gupta says DBS’ mission to be the best bank in the world pays huge dividends for employees, investors, and communities. He tells Professor Gulati that effective leadership in the digital age requires collaboration and trust. Gupta says performance and purpose go hand in hand, helping build companies that will last.

The digital "help wanted" sign. Can AI improve hourly staffing?

Instawork Co-Founder and CEO Sumir Meghani on the company's shift work platform. The intermediary touts better, data-driven matches and a more efficient market. How do the algorithmic decisions boost outcomes for workers and businesses?

Why Brazil’s Nubank Founder David Vélez Plans to Give Away Billions

David Vélez is a founder of the world’s biggest digital bank: Nubank in Brazil. Vélez tells Professor Ranjay Gulati that he started his remarkable business career as a boy – and with an unusual investment. Vélez describes how having a deep purpose helped his team defy the critics and build Nubank from scratch. Nubank’s core mission led it to outperform the competition. And deep purpose is prompting Vélez, a multi-billionaire, to give away his wealth in his lifetime.

Mapping the flow of knowledge, goods, and jobs

Harvard Business School professor Willy Shih provides an update on post-pandemic global trade, supply chain snags, workforce development, and the challenges of getting industrial policy right.

Tech-based Carbon Removal: Sustaera’s Direct Air Capture

Shantanu Agarwal, Co-Founder and Director of Sustaera, a startup company developing a Direct Air Capture technology to remove carbon from the atmosphere, shares his perspective on the landscape in the race to develop scalable and affordable carbon removal technologies–from engineering to financing to deployment–and how Sustaera’s specific technology fits in. He also discusses how his entrepreneurial background led him to finding solutions for climate change and he offers advice for those interested in careers in business and climate change. For transcripts and other resources, visit climaterising.org. Guest: Shantanu Agarwal, Co-Founder and Director, Sustaera.