- 18 Mar 2024
- Deep Purpose
Helena Foulkes: The Power of Asking “What Could Go Right?”
Research has repeatedly shown that we are hard-wired to worry. Whether we worry about our own survival, our family and friends, or our future, it can seem like we spend much of our lives fixated on what could go wrong. In this episode, Helena Foulkes discusses how taking courage can be as simple as asking what could go right – a philosophy that has taken her from the helm of CVS Pharmacy and Hudson’s Bay Company to the campaign trail for governorship of Rhode Island.
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- 13 Mar 2024
- Climate Rising
The Lightsmith Group’s Adaptation Investment Strategy
This episode continues our series on adaptation, and features Jay Koh who co-founded the Lightsmith Group, the first growth private equity firm focused on climate adaptation. Jay discusses the firm’s investment strategy, the sectors his firm invests in and their investment criteria process. He also shares thoughts on the role of public policy and offers career advice. Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guests: Jay Koh, Co-Founder and Managing Director of the Lightsmith Group For transcripts and other resources, visit climaterising.org
- 12 Mar 2024
- Cold Call Podcast
How to Bring Good Ideas to Life: The Paul English Story
Paul English is one of the most imaginative and successful innovators of his generation. He cofounded several companies, including Kayak, before starting Boston Venture Studio, where he is currently a partner. This multimedia case, “Bringing Ideas to Life: The Story of Paul English,” explores his process of creative idea generation, examining how he was able to bring so many ideas to market. In this episode, Harvard Business School professor Frances Frei and English discuss how to tell the difference between a good idea and a bad one, the importance of iteration, and taking a systematic (but fast) approach to developing new ideas. They also explore how his process dovetails with Frei’s “move fast and fix things,” strategy from her recent book.
- 11 Mar 2024
- The Parlor Room
Season 1 Finale: Top 8 Q&As with Harvard Business School Faculty
In The Parlor Room's Season 1 finale, host Chris Linnane shares his favorite questions and answers from his conversations with Harvard Business School faculty.
- 06 Mar 2024
- Managing the Future of Work
Cleveland Clinic’s formula for a robust healthcare workforce
Chief Caregiver Officer, Kelly Hancock, on filling key roles when talent is scarce; fostering careers in increasingly stressful occupations; how to make skills-based hiring work; the benefits of diversity; and how AI is altering jobs and HR.
- 04 Mar 2024
- Deep Purpose
Behind the CEO Who Wants to “Keep Commerce Human”
In our increasingly virtual world, it can feel like many of our lives take place remotely. When Josh Silverman took the helm at Etsy in 2017, however, he went against this technological grain, helping to usher in a new, distinctly human-centered purpose at the e-commerce company: “Keep Commerce Human.” In this episode spanning the course of his career, Silverman recounts the difficult choices he has made in keeping people at the center of business – and what following that ethos has meant for his personal and professional life.
- 28 Feb 2024
- Climate Rising
Visualizing our Changing Climate with Probable Futures
In this first episode of our series on adaptation, host Mike Toffel sits down with Spencer Glendon and Alison Smart of Probable Futures. They discuss how Probable Futures tools are educating decision makers to better understand how their organizations will experience climate change, and how adaptation and resilience requires a paradigm shift in planning decisions. They describe a five-step process managers can use to identify and manage adaptation risks posed by climate change. For transcripts and other resources, visit climaterising.org
- 27 Feb 2024
- Cold Call Podcast
How Could Harvard Decarbonize Its Supply Chain?
Harvard University aims to be fossil-fuel neutral by 2026 and totally free of fossil fuels by 2050. As part of this goal, the university is trying to decarbonize its supply chain and considers replacing cement with a low-carbon substitute called Pozzotive®, made with post-consumer recycled glass. A successful pilot project could jump start Harvard’s initiative to reduce embodied carbon emissions, but it first needs credible information about the magnitude and validity of potential carbon reductions. Harvard Business School professor emeritus Robert Kaplan and assistant professor Shirley Lu discuss the flow of emissions along the supply chain of Harvard University’s construction projects, the different methods of measuring carbon emissions, including the E-liability approach, and the opportunity to leverage blockchain technology to facilitate the flow of comparable and reliable emissions information in the case, “Harvard University and Urban Mining Industries: Decarbonizing the Supply Chain.”
- 26 Feb 2024
- Deep Purpose
Global CEO of Chanel Leena Nair: Building the Courage to Lead
Despite the decades of progress women have made in the workplace, they remain underrepresented in leadership positions at companies across the globe. Leena Nair, CEO of Chanel, is working to change that. Reflecting on her journey from rural India to London, Leena discusses how she developed the confidence necessary to usher Chanel into the future – one led by (many more) women.
- 26 Feb 2024
- The Parlor Room
Season 1 Bonus Content (Part 2): Linda Hill, Mihir Desai, Forest Reinhardt, and Joshua Margolis
In this second episode featuring exclusive bonus content, host Chris Linnane shares unaired clips from his conversations with Harvard Business School faculty members Linda Hill, Mihir Desai, Forest Reinhardt, and Joshua Margolis. Tune in for their insights on leadership's imperatives, finance education, and learning through the case method.
- 21 Feb 2024
- Managing the Future of Work
Microsoft’s AI perspective: From chatbots to reengineering the organization
AI’s revolutionary potential is best realized incrementally, according to Jared Spataro, Corporate Vice President of Modern Work and Business Applications. How the tech giant is experimenting its way from AI assistants to autonomous agents while engaging with stakeholders. Also: the OpenAI connection and responsible AI.
- 14 Feb 2024
- Climate Rising
Raízen’s Decarbonization Strategy
The bonus episode of the Climate Rising features an episode of HBR’s Cold Call podcast featuring a discussion on ethanol, a biofuel with a complex history and an uncertain future. Host Brian Kenny is joined by Professor Gunnar Trumbull and Paula Kovarsky from Raízen. As Brazil's top producer of sugar and ethanol and the world's premier ethanol trader, Raízen is at the forefront of biofuel innovation. The conversation delves into Raízen’s cutting-edge work in biofuels, the strategic choices behind advancing second-generation ethanol, and how these efforts contribute to global decarbonization initiatives. Guest/Host: Brian Kenny, Chief Marketing and Communications Officer, Harvard Business School and host of Cold Call. Gunnar Trumbull, Phillip Caldwell Professor of Business Administration at Harvard Business School. Paula Kovarsky, Vice President of Strategy & Sustainability at Raízen For transcripts and other resources, visit climaterising.org Episode specific link
- 13 Feb 2024
- Cold Call Podcast
Apple’s Dilemma: Balancing Privacy and Safety Responsibilities
In 2015, Apple debuted the iPhone 6S, which employed a default encryption system preventing both Apple and government authorities from accessing data stored on the device. Then, in 2016, a federal judge ordered Apple to provide technical assistance to unlock the iPhone used by one of the mass shooters in San Bernardino, California. Apple refused to comply. Years later, as the COVID-19 pandemic swept across the globe in 2020, Apple and Google partnered to develop a contact tracing application that would collect information about users infected with the disease and notify those who they had been in contact with. The app would keep information about infection and contact private, but some governments wanted more access. When Apple and Google declined to provide this information, they sparked a debate about the companies’ responsibilities for their customers’ personal privacy versus public health. Most recently, in September 2021, Apple decided to delay operating systems updates that included features to fight child sexual abuse. While many praised Apple, others worried that Apple’s new features risked undermining the privacy of all users. As each of these situations unfolded, Apple CEO Tim Cook had to consider both his responsibilities to global governments and society, as well as to Apple's customers, employees, and shareholders. Harvard Business School senior lecturer Henry McGee and professor Nien-hê Hsieh discuss the tension between privacy and safety through the “Apple: Privacy vs. Safety” series of cases.
- 12 Feb 2024
- The Parlor Room
Season 1 Bonus Content (Part 1): Mike Wheeler, Jill Avery, Jeff Bussgang, and Nien-hê Hsieh
In this special episode of The Parlor Room, host Chris Linnane shares hidden gems from his conversations with Harvard Business School faculty members Mike Wheeler, Jill Avery, Jeff Bussgang, and Nien-hê Hsieh. Tune in for their insights on negotiation, branding, entrepreneurship, and ethics.
- 12 Feb 2024
- Deep Purpose
From the Frontlines to the C-Suite: How Penny Pennington Discovered Her Purpose at Edward Jones
Few CEOs can claim that they started in entry-level positions at the companies they now lead. Penny Pennington is one of those few, rising from financial advisor to CEO and Managing Partner at Edward Jones. In this episode, Pennington reflects on how Edward Jones’ purpose – “to partner for positive impact” – motivated her personal and professional life and, nowadays, how she has been working to realize that sense of purpose for Edward Jones’ employees, clients, and the communities in which they live.
- 07 Feb 2024
- Managing the Future of Work
ServiceNow’s Amy Regan Morehouse on workforce transformation
Employers are wrestling with how to provide the resources and foster the motivation workers need for continuous learning in an AI-altered economy. Workers of all stripes are looking to acquire the skills to compete. How is the company coordinating with its employees and its training partners?
- 05 Feb 2024
- Deep Purpose
What it Takes to Lead a Successful Turnaround in Health Care
As a veteran leader in the healthcare sector, José (Joe) E. Almeida, Chairman, President & CEO of Baxter, has made a lot of tough decisions. He led the successful turnaround of the Illinois-based multinational by calling on leadership lessons he gained from his family in Brazil. Almeida says courage is not the absence of fear, but the determination to press on when times are difficult.
- 31 Jan 2024
- Climate Rising
Decarbonizing Industrial Processes with Material Science
This episode continues Climate Rising's hard-to-abate series, and features Shreya Dave, CEO and Co-founder of Via Separations. Shreya describes how her company is decarbonizing the industrial sector by using material science to create a much less energy intensive and cheaper approach to separate substances, a common step in many industrial processes. Shreya talks about her company's journey, the challenges of market adoption, and the strategic partnerships that have been pivotal. She also shares some career advice. Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guest: Shreya Dave, CEO and Co-Founder Via Separations For transcripts and other resources, visit climaterising.org.
- 30 Jan 2024
- Cold Call Podcast
Can Second-Generation Ethanol Production Help Decarbonize the World?
Raízen, a bioenergy company headquartered in São Paulo, is Brazil’s leader in sugar and ethanol production and the world’s leading ethanol trader. Since its creation in 2011, the company had primarily produced first-generation ethanol (E1G) from sugarcane, a crop that can also be used to produce sugar. In 2015, Raízen also started to produce second-generation ethanol (E2G), a biofuel derived from residual and waste materials, such as cane bagasse and straw – which don’t compete with food production. The company’s growth strategy focused on developing and boosting a low carbon portfolio that focused on E2G, based on the belief that Raízen—and Brazil—could help the world decarbonize and profit from the energy transition. Paula Kovarsky, Raízen’s chief strategy and sustainability officer, was confident the company could become a global green energy champion. But after the board’s approval for the first round of E2G investments, she faced a complex challenge: how to expand the market for second-generation ethanol and other sugar-cane waste biofuels, in order to ensure Raízen’s long-term growth? Harvard Business School professor Gunnar Trumbull and Kovarsky discuss the company’s strategy for bringing second-generation ethanol to the world in the case, “Raízen: Helping to Decarbonize the World?”
- 24 Jan 2024
- Managing the Future of Work
Shopify’s Tia Silas on rewiring HR for a remote-first e-commerce company
How do you re-engineer the people function to support a post-Covid virtual organization? Shopify’s CHRO explains.
Helena Foulkes: The Power of Asking “What Could Go Right?”
Research has repeatedly shown that we are hard-wired to worry. Whether we worry about our own survival, our family and friends, or our future, it can seem like we spend much of our lives fixated on what could go wrong. In this episode, Helena Foulkes discusses how taking courage can be as simple as asking what could go right – a philosophy that has taken her from the helm of CVS Pharmacy and Hudson’s Bay Company to the campaign trail for governorship of Rhode Island.