- 20 Sep 2023
- Managing the Future of Work
The EEOC’s Keith Sonderling on job fairness in the age of AI
The U.S. Equal Employment Opportunity Commission (EEOC) has a broad mandate, policing discrimination in all aspects of employment. How does artificial intelligence (AI) change the equation? Commissioner Keith Sonderling discusses the role AI is already playing in employment and what’s next, in terms of policy, technology, and market adoption.
Podcast
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- 13 Sep 2023
- Climate Rising
How Arcos Dorados is Addressing Climate Change in Latin America
Today’s episode is the first in our 2023 back-to-business school series. The episode features Gabriel Serber, Vice President of Social Impact and Sustainable Development, Arcos Dorados, the largest McDonald’s franchise in the world. He discusses how Arcos Dorados designs and implements climate solutions across the 20 Latin American and Caribbean countries where they operate, the vast cultural diversity across the region, and how his work fits into the larger McDonald’s corporate climate goals For transcripts and other resources, visit climaterising.org Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guest: Gabriel Serber, Vice President of Social Impact and Sustainable Development, Arcos Dorados

- 12 Sep 2023
- Cold Call Podcast
Can Remote Surgeries Digitally Transform Operating Rooms?
Launched in 2016, Proximie was a platform that enabled clinicians, proctors, and medical device company personnel to be virtually present in operating rooms, where they would use mixed reality and digital audio and visual tools to communicate with, mentor, assist, and observe those performing medical procedures. The goal was to improve patient outcomes. The company had grown quickly, and its technology had been used in tens of thousands of procedures in more than 50 countries and 500 hospitals. It had raised close to $50 million in equity financing and was now entering strategic partnerships to broaden its reach. Nadine Hachach-Haram, founder and CEO of Proximie, aspired for Proximie to become a platform that powered every operating room in the world, but she had to carefully consider the company’s partnership and data strategies in order to scale. What approach would position the company best for the next stage of growth? Harvard Business School associate professor Ariel Stern discusses creating value in health care through a digital transformation of operating rooms in her case, “Proximie: Using XR Technology to Create Borderless Operating Rooms.”

- 06 Sep 2023
- Managing the Future of Work
Chike Aguh on government innovation in workforce development
How can government boost competitiveness and spur the creation of good jobs while protecting worker rights and promoting equity? The former Chief Innovation Officer in the U.S. Department of Labor discusses the talent implications of U.S. industrial policy, cross-sector collaboration, rethinking the delivery of benefits and services, and more.

- 30 Aug 2023
- Climate Rising
An Investor’s Perspective on Corporate Climate Action
Today’s episode in our corporate net zero climate series features Paul Bodnar, Director of Sustainable Finance, Industry, and Diplomacy, Bezos Earth Fund, and former Global Head of Sustainable Investing at BlackRock. Paul discusses how investors approach the complex web of weighing climate priorities with fiduciary responsibilities. He also talks about his career in the private, public, and nonprofit sectors and where he thinks the next big climate-related investment priorities will be. For transcripts and other resources, visit climaterising.org Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guest: Paul Bodnar, Director of Sustainable Finance, Industry, and Diplomacy, Bezos Earth Fund

- 29 Aug 2023
- Cold Call Podcast
As Social Networks Get More Competitive, Which Ones Will Survive?
In early 2023, TikTok reached close to 1 billion users globally, placing it fourth behind the leading social networks: Facebook, YouTube, and Instagram. Meanwhile, competition in the market for videos had intensified. Can all four networks continue to attract audiences and creators? Felix Oberholzer-Gee discusses competition and imitation among social networks in his case “Hey, Insta & YouTube, Are You Watching TikTok?”

- 23 Aug 2023
- Managing the Future of Work
The case for investing in the apprenticeship model
Achieve Partners' Ryan Craig on expanding the earn-as-you-learn ecosystem to boost workforce skills while increasing upward mobility and equity. He argues that college’s high cost and limited job preparation call for a greater commitment of resources to apprenticeship programs.

- 16 Aug 2023
- Climate Rising
Helping Consumers Decarbonize their Purchases
Today’s episode in our corporate net zero climate series features HBS alumna Sanchali Pal, Founder and CEO of Commons, an app created to help consumers make more climate-friendly purchasing decisions. Sanchali discusses why she chose an entrepreneurial pathway out of busine---ss school and what inspired her to focus on the power of consumers to drive corporate climate action. She also talks about building a startup and raising funds and offers advice for those seeking to work in business and climate change. For transcripts and other resources, visit climaterising.org Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guest: Sanchali Pal, Founder and CEO of Commons

- 15 Aug 2023
- Cold Call Podcast
Ryan Serhant: How to Manage Your Time for Happiness
Real estate entrepreneur, television star, husband, and father Ryan Serhant is incredibly busy and successful. He starts his days at 4:00 am and often doesn’t end them until 11:00 pm. But, it wasn’t always like that. In 2020, just a few months after the US began to shut down in order to prevent the spread of the Covid-19 virus, Serhant had time to reflect on his career as a real estate broker in New York City, wondering if the period of selling real estate at record highs was over. He considered whether he should stay at his current real estate brokerage or launch his own brokerage during a pandemic? Each option had very different implications for his time and flexibility. Professor Ashley Whillans and her co-author Hawken Lord (MBA 2023) discuss Serhant’s time management techniques and consider the lessons we can all learn about making time our most valuable commodity in the case, “Ryan Serhant: Time Management for Repeatable Success.”

- 09 Aug 2023
- Managing the Future of Work
Complex systems: From supply chains to artificial intelligence
Can the U.S. reshore its way to stability and security? How will AI reshape the workforce and higher education? Yossi Sheffi, Director of the MIT Center for Transportation and Logistics, on supply chains, AI, and manufacturing.

- 02 Aug 2023
- Climate Rising
Going Carbon Negative at Microsoft
Formerly Microsoft’s Chief Environmental Officer, and now Chief Sustainability Officer & Senior Managing Director at Haveli Investments, Lucas Joppa discusses the strategies and tools Microsoft developed to meet its ambitious carbon negative goals, including setting an internal price on carbon, restructuring their corporate governance, and funding innovative climate technology solutions. He also tells us why he thinks climate finance is entering its most consequential decade. ---- Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guest: Lucas Joppa, Chief Sustainability Officer & Senior Managing Director, Haveli Investments For transcripts and other resources, visit climaterising.org.

- 01 Aug 2023
- Cold Call Podcast
Can Business Transform Primary Health Care Across Africa?
mPharma, headquartered in Ghana, is trying to create the largest pan-African health care company. Their mission is to provide primary care and a reliable and fairly priced supply of drugs in the nine African countries where they operate. Co-founder and CEO Gregory Rockson needs to decide which component of strategy to prioritize in the next three years. His options include launching a telemedicine program, expanding his pharmacies across the continent, and creating a new payment program to cover the cost of common medications. Rockson cares deeply about health equity, but his venture capital-financed company also must be profitable. Which option should he focus on expanding? Harvard Business School Professor Regina Herzlinger and case protagonist Gregory Rockson discuss the important role business plays in improving health care in the case, “mPharma: Scaling Access to Affordable Primary Care in Africa.”

- 26 Jul 2023
- Managing the Future of Work
Resilient Coders' formula for a diverse tech workforce
How durable are tech sector diversity commitments in a down cycle? Solid skills, supportive networks, and employer engagement can make the difference for workers from traditionally excluded groups. Resilient Coders Executive Director Ayanna Lott-Pollard on how it takes a multifaceted coding boot camp to build a solid career foundation.

- 19 Jul 2023
- Climate Rising
Managing Electricity to Meet Net Zero Targets
In this episode, Melissa Lott, Director of Research and Senior Research Scholar, Center on Global Energy Policy at Columbia University, and Michael Webber, Josey Centennial Professor in Energy Resources and Professor of Mechanical Engineering at the University of Texas at Austin, discuss how companies can decarbonize their electricity when pursuing net zero climate goals, from increased efficiency to electrification to generating their own carbon-free electricity, and the pros and cons of these pathways. Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guests: Melissa Lott, Director of Research and Senior Research Scholar, Center on Global Energy Policy, Columbia University Michael Webber, Josey Centennial Professor in Energy Resources and Professor of Mechanical Engineering, University of Texas at Austin

- 18 Jul 2023
- Cold Call Podcast
Diversity and Inclusion at Mars Petcare: Translating Awareness into Action
In 2020, the Mars Petcare leadership team found themselves facing critically important inclusion and diversity issues. Unprecedented protests for racial justice in the U.S. and across the globe generated demand for substantive change, and Mars Petcare's 100,000 employees across six continents were ready for visible signs of progress. How should Mars’ leadership build on their existing diversity, equity, and inclusion efforts and effectively capitalize on the new energy for change? Harvard Business School associate professor Katherine Coffman is joined by Erica Coletta, Mars Petcare’s chief people officer, and Ibtehal Fathy, global inclusion and diversity officer at Mars Inc., to discuss the case, “Inclusion and Diversity at Mars Petcare.”

- 12 Jul 2023
- Managing the Future of Work
How SkillUp signposts pathways to good jobs
Connecting non-college graduates from underserved communities to job and career opportunities is an inexact science. SkillUp Coalition CEO Steve Lee on identifying effective training programs and presenting them direct-to-worker.

- 05 Jul 2023
- Climate Rising
How Science Based Climate Targets Work
Today’s episode features Alberto Carrillo Pineda, Co-Founder and Chief Technical Officer of the Science Based Targets Initiative explains how they help companies and financial institutions design verifiable and achievable climate targets, and how they assess and validate those targets. He also discusses how the SBTi is transitioning from focusing on technical assistance and assessments to a standard-setting organization. Company Resources: The Science Based Targets initiative How science-based targets work Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guest: Alberto Carrillo Pineda, Co-Founder and and Chief Technical Officer, Science Based Targets Initiative For transcripts and other resources, visit climaterising.org

- 05 Jul 2023
- Cold Call Podcast
How Unilever Is Preparing for the Future of Work
Launched in 2016, Unilever’s Future of Work initiative aimed to accelerate the speed of change throughout the organization and prepare its workforce for a digitalized and highly automated era. But despite its success over the last three years, the program still faces significant challenges in its implementation. How should Unilever, one of the world's largest consumer goods companies, best prepare and upscale its workforce for the future? How should Unilever adapt and accelerate the speed of change throughout the organization? Is it even possible to lead a systematic, agile workforce transformation across several geographies while accounting for local context? Harvard Business School professor and faculty co-chair of the Managing the Future of Work Project William Kerr and Patrick Hull, Unilever’s vice president of global learning and future of work, discuss how rapid advances in artificial intelligence, machine learning, and automation are changing the nature of work in the case, “Unilever's Response to the Future of Work.”

- 28 Jun 2023
- Managing the Future of Work
Volvo Cars retools its talent strategy for an EV future
The shift to electric vehicle production means revamping jobs throughout the organization. Chief People Officer Hanna Fager explains the process, from lining up skills to maintaining an inclusive corporate culture.

- 21 Jun 2023
- Climate Rising
BCG Climate Vision 2050: Sustainability at 36,000 Feet
For the second episode in our series on corporate net zero programs, we’re sharing an episode on airline decarbonization from the Climate Vision 2050 podcast produced by the consulting firm Boston Consulting Group. This episode sets up a scenario in 2050 where the industry relies on liquid nitrogen, sustainable aviation fuels, electric aircraft, and blending-wing body planes, coupled with present-day experts who explain the changes. Link to original podcast: BCG Climate Vision 2050 (“Sustainability at 36,000 feet” episode) Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative
The EEOC’s Keith Sonderling on job fairness in the age of AI
The U.S. Equal Employment Opportunity Commission (EEOC) has a broad mandate, policing discrimination in all aspects of employment. How does artificial intelligence (AI) change the equation? Commissioner Keith Sonderling discusses the role AI is already playing in employment and what’s next, in terms of policy, technology, and market adoption.