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Managing the Future of Work
Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of work.
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Assessing AI-boosted background checks; fair-chance hiring

Background checks are getting easier and faster to carry out, even as a continuous process. Is that a good thing? Checkr CEO & co-founder Daniel Yanisse on constructive, responsible screening and the case for second-chance employment. 

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Assessing AI-boosted background checks; fair-chance hiring

Joe Fuller

Background checks are getting easier and faster to carry out, even as a continuous process. Is that a good thing? Checkr CEO & co-founder Daniel Yanisse on constructive, responsible screening and the case for second-chance employment.

How BMW is Driving Decarbonization

This bonus episode of Climate Rising features Harvard Business Review’s Cold Cast podcast with Brian Kenny interviewing HBS professor Shirley Lu on BMW Group’s decarbonization strategy, which is the subject of a new case study that Shirley wrote with HBS colleagues George Serafeim and Mike Toffel. They discuss why BMW is focusing on reducing vehicle lifecycle emissions, and why the company has so far avoided setting a phase-out date for internal combustion engine BMWs. For transcripts and other resources, visit climaterising.org. Guest/Host: ● Brian Kenny, Chief Marketing and Communications Officer, Harvard Business School and host of Cold Call ● Shirley Lu, Assistant Professor, Harvard Business School

McKinsey's Climate Consulting

In this bonus Deep Purpose release, we are sharing an episode of the HBS podcast Climate Rising with host Professor Mike Toffel. In this episode, Daniel Pacthod, Senior Partner and global co-leader of McKinsey Sustainability, shares how the company works with its clients to address climate risk and find opportunities through its pillars of net-zero strategy, green business building, decarbonization transformation, net-zero financial institutions, and sustainable investing. He also offers advice for those interested in careers in business and climate change.

The Entrepreneurial Journey of China’s First Private Mental Health Hospital

Re: William C. Kirby

The city of Wenzhou in southeastern China is home to the country’s largest privately owned mental health hospital group, the Wenzhou Kangning Hospital Co, Ltd. It’s an example of the extraordinary entrepreneurship happening in China’s healthcare space. But after its successful initial public offering (IPO), how will the hospital grow in the future? Harvard Professor of China Studies William C. Kirby highlights the challenges of China’s mental health sector and the means company founder Guan Weili employed to address them in his case, Wenzhou Kangning Hospital: Changing Mental Healthcare in China.

How LinkedIn parses talent, skills, and diversity

Bill Kerr

Professional work has hit multiple inflection points—from generative AI to remote work and shifting skills requirements. There are few better vantage points for observing the labor market than LinkedIn. SVP and Chief People Officer Teuila Hanson joins Bill Kerr to discuss workplace trends, skills, credentials, diversity, internal mobility, social capital, and change management.

Can We Really Engineer a Climate Fix?

Today, as a bonus, we’re sharing an episode of the Skydeck podcast that features interviews with HBS alumni where they share lessons learned and their life experiences. We thought this episode of Skydeck would be particularly interesting to you because it focuses on carbon capture technology. This is one of three Skydeck episodes on this topic. And for even more, check out Climate Rising’s own episodes on carbon capture, released in the fall of 2022. To hear more about the Skydeck podcast visit www.hbs.edu/skydeck Visit climaterising.org for more information. Climate Rising host: Mike Toffel Skydeck host: Dan Morrell

How OPower Uses Behavioral Science & AI to Reduce Energy Demand

In this sixth episode in our series on climate change and artificial intelligence (AI), Paul McDonald, Senior Director, Opower Product Strategy & Marketing at Oracle Energy and Water, discusses how OPower uses behavioral science and AI to help utility customers reduce their energy use. He describes why saving electricity benefits both customers and utilities, and shares his advice for those interested in careers in business and climate. For transcripts and other resources, visit climaterising.org. Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guest: Paul McDonald, Senior Director, Opower Product Strategy & Marketing at Oracle Energy and Water

Can Robin Williams’ Son Help Other Families Heal Addiction and Depression?

Re: Lauren H. Cohen

Zak Pym Williams, son of comedian and actor Robin Williams, had seen how mental health challenges, such as addiction and depression, had affected past generations of his family. Williams was diagnosed with generalized anxiety disorder, depression, and post-traumatic stress disorder (PTSD) as a young adult and he wanted to break the cycle for his children. Although his children were still quite young, he began considering proactive strategies that could help his family’s mental health, and he wanted to share that knowledge with other families. But how can Williams help people actually take advantage of those mental health strategies and services? Professor Lauren Cohen discusses his case, “Weapons of Self Destruction: Zak Pym Williams and the Cultivation of Mental Wellness.”

Workforce coverage: How Zurich Insurance protects its skills base

Bill Kerr

The insurance industry is playing catch-up on the digitalization front while at the same time looking to maintain and replenish the expertise of its aging workforce. Can an internal talent marketplace help Zurich Insurance secure the necessary skills? Sally Henderson, Head of Talent and Learning, joins Bill Kerr.

Sweden’s Northvolt Electric Battery Maker: A Startup with a Mission

Re: George Serafeim

In Stockholm, Sweden an upstart battery maker, Northvolt, is trying to recreate the value chain for European car manufacturers making the switch to EVs. With two founders from Tesla and two experienced financiers at the helm, the company seems bound for success. But can they partner with government, scale fast enough, and truly be part of the climate solution? Harvard Business School professor George Serafeim discusses what it takes to scale a business—the right people, in the right place, at the right time—with the aim of providing a climate solution in the case, “Northvolt, Building Batteries to Fight Climate Change.” As part of a new first-year MBA course at Harvard Business School, this case examines the central question: what is the social purpose of the firm?

Equity Bank CEO James Mwangi: Transforming Lives with Access to Credit

Re: Caroline M. Elkins

James Mwangi, CEO of Equity Bank, has transformed lives and livelihoods throughout East and Central Africa by giving impoverished people access to banking accounts and micro loans. He’s been so successful that in 2020 Forbes coined the term “the Mwangi Model.” But can we really have both purpose and profit in a firm? Harvard Business School professor Caroline Elkins, who has spent decades studying Africa, explores how this model has become one that business leaders are seeking to replicate throughout the world in her case, “A Marshall Plan for Africa': James Mwangi and Equity Group Holdings.” As part of a new first-year MBA course at Harvard Business School, this case examines the central question: what is the social purpose of the firm?

Climate Adaptation & Supply Chains: Everstream Analytics’ AI Solution

In this fifth episode in our series on climate change and artificial intelligence (AI), Jim Hayden, Chief Data Scientist at Everstream Analytics, discusses how they use AI and machine learning to help mitigate risk and optimize opportunities for supply chain logistics in a changing climate and in the face of extreme weather events, such as heat stress, drought, and temperature extremes. And he shares his advice for those interested in careers in business and climate. For transcripts and other resources, visit climaterising.org. Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guest: Jim Hayden, Chief Data Scientist, Everstream Analytics

How Martine Rothblatt Started a Company to Save Her Daughter

Re: Debora L. Spar

When serial entrepreneur Martine Rothblatt (founder of Sirius XM) received her seven-year-old daughter’s diagnosis of Pulmonary Arterial Hypertension (PAH), she created United Therapeutics and developed a drug to save her life. When her daughter later needed a lung transplant, Rothblatt decided to take what she saw as the logical next step: manufacturing organs for transplantation. Rothblatt’s entrepreneurial career exemplifies a larger debate around the role of the firm in creating solutions for society’s problems. If companies are uniquely good at innovating, what voice should society have in governing the new technologies that firms create? Harvard Business School professor Debora Spar debates these questions in the case “Martine Rothblatt and United Therapeutics: A Series of Implausible Dreams.” As part of a new first-year MBA course at Harvard Business School, this case examines the central question: what is the social purpose of the firm?

Using Design Thinking to Invent a Low-Cost Prosthesis for Land Mine Victims

Re: Srikant M. Datar

Bhagwan Mahaveer Viklang Sahayata Samiti (BMVSS) is an Indian nonprofit famous for creating low-cost prosthetics, like the Jaipur Foot and the Stanford-Jaipur Knee. Known for its patient-centric culture and its focus on innovation, BMVSS has assisted more than one million people, including many land mine survivors. How can founder D.R. Mehta devise a strategy that will ensure the financial sustainability of BMVSS while sustaining its human impact well into the future? Harvard Business School Dean Srikant Datar discusses the importance of design thinking in ensuring a culture of innovation in his case, “BMVSS: Changing Lives, One Jaipur Limb at a Time.”

Turning tacit knowledge and weak ties into real opportunity

Joe Fuller

“It’s who you know as much as what you know” has an unpromising ring amid rising inequality and social fragmentation. Nonprofit Climb Hire aims to help low-income workers advance through a combination of “hard” and social skills training and a crash course in building social and professional networks. Founder and CEO Nitzan Pelman decodes the process.

Point-of-work transactions: How Mastercard connects its employees with opportunities

Bill Kerr

Mastercard kick-started its internal talent marketplace in response to the pandemic, ramping up from a manual system to a digital platform from start-up Gloat. Lessons learned, ROI, and best-practices from the perspectives of customer and supplier.

Ideon: Mining the Energy Transition

In this fourth episode in our series on climate change and artificial intelligence (AI), Gary Agnew, CEO and Co-founder of Ideon Technologies Inc, and Kim Lawrence, VP, Talent and Customer Experience, discuss how they use energy from supernovas, sensors, satellites, and machine learning to improve the efficiency and reduce the environmental impact of mining for minerals critical to the clean energy transition. They also share their advice for those interested in careers in business and climate. For transcripts and other resources, visit climaterising.org Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guests: ● Gary Agnew, CEO and Co-founder, Ideon Technologies Inc ● Kim Lawrence, VP, Talent and Customer Experience

A Rose by Any Other Name: Supply Chains and Carbon Emissions in the Flower Industry

Re: Willy C. Shih & Michael W. Toffel

Headquartered in Kitengela, Kenya, Sian Flowers exports roses to Europe. Because cut flowers have a limited shelf life and consumers want them to retain their appearance for as long as possible, Sian and its distributors used international air cargo to transport them to Amsterdam, where they were sold at auction and trucked to markets across Europe. But when the Covid-19 pandemic caused huge increases in shipping costs, Sian launched experiments to ship roses by ocean using refrigerated containers. The company reduced its costs and cut its carbon emissions, but is a flower that travels halfway around the world truly a “low-carbon rose”? Harvard Business School professors Willy Shih and Mike Toffel debate these questions and more in their case, “Sian Flowers: Fresher by Sea?”

Richard Reeves on gender equity, Part 2: Work-life, learning

Joe Fuller

Has Covid prompted working fathers to reassess? In the continuation of their conversation on issues confronting boys and men, Joe Fuller and Richard Reeves consider work-life balance, distance learning and remote work. Also: defining productivity; and how higher education needs to adapt to the changing nature of work.

Richard Reeves on gender equity, Part 1: Addressing male struggles

Joe Fuller

Brookings scholar Richard V. Reeves makes the case for tailoring school and employment opportunities to the realities of boys and men.