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With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines

by Rachel Layne

Armed with more data than ever, many companies know what key customers need. But how many know exactly when they need it? An analysis of 2,000 ridesharing commuters by Eva Ascarza and colleagues shows what's possible for companies that can anticipate a customer's routine.

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

Is it the end of customer surveys? Definitely not, but research by Ayelet Israeli sheds light on the potential for generative AI to improve market research. But first, businesses will need to learn to harness the technology.

Can AI Predict Whether Shoppers Would Pick Crest Over Colgate?

by Kristen Senz

Is it the end of customer surveys? Definitely not, but research by Ayelet Israeli sheds light on the potential for generative AI to improve market research. But first, businesses will need to learn to harness the technology.

Face Value: Do Certain Physical Features Help People Get Ahead?

by Kara Baskin

Society seems to reward people with particular facial features. Research by Shunyuan Zhang and colleagues uses machine learning to analyze traits that people associate with charisma. The findings highlight opportunities to enhance one's image—and challenge bias.

Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'

by Christina Pazzanese, Harvard Gazette

The art world has only recently started to place value on graffiti, but for James Riley, the craft's contribution to his life has been indelible. He reflects on his youth in Los Angeles, his art, and his research.

Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture

by Rachel Layne

While many companies let employees work remotely during the height of COVID-19, conditions have since become more nuanced, according to research by Raffaella Sadun and colleagues. What do these shifts mean for talent managers?

How Trump’s Anti-Immigrant Rhetoric Crushed Crowdfunding for Minority Entrepreneurs

by Scott Van Voorhis

When public anxiety about immigration surges, Black, Asian, and Hispanic inventors have a harder time raising funds for new ideas on Kickstarter, says research by William Kerr. What can platforms do to confront bias in entrepreneurial finance?

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

by Barbara DeLollis

Rather than build on biased data and technology from the past, artificial intelligence has an opportunity to do better, says Business in Global Society Fellow Broderick Turner. He highlights three myths that prevent business leaders from breaking down racial inequality.

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

by Scott Van Voorhis

Critics say loot boxes—major revenue streams for video game companies—entice young players to overspend. Can regulators protect consumers without dampening the thrill of the game? Research by Tomomichi Amano and colleague.

What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'

by Barbara DeLollis

Bank divestment policies that target coal reduced carbon dioxide emissions, says research by Boris Vallée and Daniel Green. Could the finance industry do even more to confront climate change?

The Best Person to Lead Your Company Doesn't Work There—Yet

by Rachel Layne

Recruiting new executive talent to revive portfolio companies has helped private equity funds outperform major stock indexes, says research by Paul Gompers. Why don't more public companies go beyond their senior executives when looking for top leaders?

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

by Danielle Kost

More companies are bringing seemingly unrelated businesses together in new ways, challenging traditional stock categories. MarcAntonio Awada and Suraj Srinivasan discuss how applying machine learning to regulatory data could reveal new opportunities for investors.

When Celebrity ‘Crypto-Influencers’ Rake in Cash, Investors Lose Big

by Kristen Senz

Kim Kardashian, Lindsay Lohan, and other entertainers have been accused of promoting crypto products on social media without disclosing conflicts. Research by Joseph Pacelli shows what can happen to eager investors who follow them.

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

by Kasandra Brabaw

One in 10 people in America lack health insurance, resulting in $40 billion of care that goes unpaid each year. Amitabh Chandra and colleagues say ensuring basic coverage for all residents, as other wealthy nations do, could address the most acute needs and unlock efficiency.

The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation

by Kasandra Brabaw

Expediting so-called breakthrough therapies has saved millions of dollars in research time without compromising drug safety or efficacy, says research by Ariel Stern, Amitabh Chandra, and colleagues. Could policymakers harness the approach to bring life-saving treatments to the market faster?

As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules

by Rachel Layne

Regulations and ratings remain murky, but that's not deterring climate-conscious investors from paying more for funds with an ESG label. Research by Mark Egan and Malcolm Baker sizes up the premium these funds command. Is it time for more standards in impact investing?

Why Business Travel Still Matters in a Zoom World

by Kara Baskin

Meeting in person can make all the difference for colleagues from different time zones or cultural backgrounds. A study by Prithwiraj Choudhury traces flight patterns among 5,000 airports around the world to show how business travel propels innovation.

The Power of Personal Connections: How Shared Experiences Boost Performance

by Rachel Layne

Doctors who train together go on to provide better patient care later in their careers. What could teams in other industries learn? Research by Maximilian Pany and J. Michael McWilliams.

What Would It Take to Unlock Microfinance's Full Potential?

by Jen McFarland Flint

Microfinance has been seen as a vehicle for economic mobility in developing countries, but the results have been mixed. Research by Natalia Rigol and Ben Roth probes how different lending approaches might serve entrepreneurs better.

When Showing Know-How Backfires for Women Managers

by Kara Baskin

Women managers might think they need to roll up their sleeves and work alongside their teams to show their mettle. But research by Alexandra Feldberg shows how this strategy can work against them. How can employers provide more support?