- 07 Jul 2020
- Research & Ideas
Market Investors Pay More for Resilient Companies
During a market collapse, investors will pay up for companies considered resilient in their response, according to George Serafeim. Open for comment; Comment(s) posted.
- 06 Jul 2020
- Research & Ideas
The Right Way to Manage Customer Churn for Maximum Profit
Many companies actively manage customer churn but aren't seeking out the best customers to retain, warns Sunil Gupta. Open for comment; Comment(s) posted.
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
As demonstrated after the 2011 earthquake and tsunami, Japanese businesses have a unique capability for long-term survival. Hirotaka Takeuchi explains their strategy of investing in community over profits during turbulent times. Open for comment; Comment(s) posted.
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
Phone or flour? People with lower incomes are judged more harshly for what they choose to buy, say Serena F. Hagerty and Kate Barasz. Open for comment; Comment(s) posted.
- 15 Jun 2020
- Research & Ideas
A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
Liberia trains community workers to help medical professionals on the front lines of disease control, says Brian Trelstad. Could the model work elsewhere? Open for comment; Comment(s) posted.
- 05 Jun 2020
- Research & Ideas
How Anchor Investors Help Impact Funds Succeed
3Questions A startup fund's ability to attract a major first investor is a signal to others that the investment pool is just fine for entering. Shawn Cole and Rob Zochowski answer questions about anchor investors. Open for comment; Comment(s) posted.
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
A recent study shows that consumers do not value occupational licensing of their contractors or the higher prices they charge. Research by Chiara Farronato. Open for comment; Comment(s) posted.
- 19 May 2020
- Research & Ideas
Why Privacy Notices Turn Off Shoppers
It seems counterintuitive, but website privacy notices appear to discourage shoppers from buying, according to Leslie John. Open for comment; Comment(s) posted.
- 08 May 2020
- Research & Ideas
We’ve Now Been Asking “What Do You Think?” for 20 Years
James Heskett reflects on 20 years of writing his monthly business management column for HBS Working Knowledge. Open for comment; Comment(s) posted.
- 09 Apr 2020
- Research & Ideas
How Social Entrepreneurs Can Increase Their Investment Impact
Grants or investments? Philanthropic organizations have multiple funding tools available, but choosing the wrong one can dilute the benefits, according to research by Benjamin N. Roth. Open for comment; Comment(s) posted.
- 06 Apr 2020
- Research & Ideas
Where Do Workers Go When the Robots Arrive?
Marco Tabellini and colleagues investigate where workers go after losing their jobs to automation and Chinese imports. Open for comment; Comment(s) posted.
- 23 Mar 2020
- Research & Ideas
Product Disasters Can Be Fertile Ground for Innovation
Rather than chilling innovation, product accidents may provide companies an unexpected opportunity to develop new technologies desired by consumers, according to Hong Luo and Alberto Galasso. Open for comment; Comment(s) posted.
- 10 Mar 2020
- Research & Ideas
The Little Understood Problem Confronting Diverse Workplaces
Knitting together a diverse workforce into a common fabric is a difficult challenge for managers—and even more difficult for the workers themselves, say Lakshmi Ramarajan and Erin Reid. Open for comment; Comment(s) posted.
- 09 Mar 2020
- Research & Ideas
Warring Algorithms Could Be Driving Up Consumer Prices
Companies increasingly use software to conduct rapid price changes. Alexander MacKay explains why firms might benefit but consumers should be worried. Open for comment; Comment(s) posted.
- 04 Mar 2020
- Research & Ideas
How Schmoozing with the Boss Helps Men Get Promoted
Male employees who bond with their male managers move up the ranks of their companies faster, reinforcing the gender pay gap, according to research by Zoe B. Cullen. Open for comment; Comment(s) posted.
- 25 Feb 2020
- Research & Ideas
For Migrant Workers, Homesickness Can Reduce Productivity
Workers in the global economy increasingly perform their jobs far away from home. It turns out, says Prithwiraj Choudhury, that homesickness is a significant barrier to their productivity. Here's what employers can do. Open for comment; Comment(s) posted.
- 24 Feb 2020
- Research & Ideas
The Hidden Vulnerabilities of Open Source Software
The increasing use of open source software in most commercial apps has revolutionized software development—but also created hidden vulnerabilities, say Frank Nagle and Jenny Hoffman. Open for comment; Comment(s) posted.
- 06 Feb 2020
- Research & Ideas
What We Learned from Reading Jeff Bezos’ Patents
By studying Jeff Bezos' personal patent records, Tricia Gregg and Boris Groysberg offer a unique glimpse into Amazon's strategy. Open for comment; Comment(s) posted.
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
Companies want to show their offerings in the best light. Ryan W. Buell and MoonSoo Choi find out what happens when they also embrace transparency, accentuating the positive—and the negative. Open for comment; Comment(s) posted.
It’s Time to Reset Decision-Making in Your Organization
Clear decision-making in a crisis depends on sound methodology and gathering information from a variety of sources. Advice from Boris Groysberg and Sarah Abbott. Open for comment; Comment(s) posted.