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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 02 Mar 2021
      • Cold Call Podcast

      Can Historic Social Injustices be Addressed Through Reparations?

      Survivors of the 1921 Tulsa Massacre and their descendants believe historic social injustices should be addressed through reparations. Professor Mihir Desai discusses the arguments for and against reparations in response to the Tulsa Massacre and, more broadly, to the effects of slavery and racist government policies in the US in his case, “The Tulsa Massacre and the Call for Reparations.”  Open for comment; 0 Comment(s) posted.

      Read the Transcript

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      Sharpening Your SkillsRemove Sharpening Your Skills →

      Page 1 of 64 Results →
      • 10 Nov 2020
      • Sharpening Your Skills

      Research News and Tips: Innovating Across Time Zones

      by Sean Silverthorne

      Recent research insights on collaborating across time zones, the economic cost of immigrant bans, selling a pivot story to investors, and more.

      • 20 Oct 2020
      • Sharpening Your Skills

      Steps to Help You Get Out of Your Own Way

      by Sean Silverthorne

      These research-based tips will help you slow down, fight the fog, and improve both your home life and work life. Open for comment; Comment(s) posted.

      • 06 Oct 2020
      • Sharpening Your Skills

      18 Tips Managers Can Use to Lead Through COVID's Rising Waters

      by Sean Silverthorne

      Here are recent ideas for managing through the pandemic on the topics of people management, strategy, marketing, and organizational design. Open for comment; Comment(s) posted.

      • 08 Sep 2020
      • Sharpening Your Skills

      Capitalism Works Better When I Can See What You're Doing

      by Sean Silverthorne

      Lower prices. More innovation. Better government. Transparency fuels the basic principles of competitive business and open government. Well, most of the time. Open for comment; Comment(s) posted.

      • 27 Feb 2020
      • Sharpening Your Skills

      How Following Best Business Practices Can Improve Health Care

      by Sean Silverthorne

      Why do Harvard Business School scholars spend so much time and money analyzing health care delivery? Open for comment; Comment(s) posted.

      • 17 Feb 2020
      • Sharpening Your Skills

      How Entrepreneurs Can Find the Right Problem to Solve

      by Julia Austin

      Identifying a customer's pain points is the first step for entrepreneurs in developing a new product. Julia Austin offers tips for choosing the right "job to be done." Open for comment; Comment(s) posted.

      • 11 Feb 2020
      • Sharpening Your Skills

      10 Rules Entrepreneurs Need to Know Before Adopting AI

      by Rocio Wu

      Business leaders are just beginning to adopt artificial intelligence and machine learning into their operations. Rocio Wu offers insights into how entrepreneurs can start riding the wave. Open for comment; Comment(s) posted.

      • 27 Nov 2019
      • Sharpening Your Skills

      Secrets for Creating a Long-Lasting Brand

      by Sean Silverthorne

      Brands can be magic in the marketplace. But just what are the components of a great brand? How do you build one? And how do they survive over time? Open for comment; Comment(s) posted.

      • 29 Oct 2019
      • Sharpening Your Skills

      Robots in the Boardroom

      by Sean Silverthorne

      Understanding cloud technology was the No. 1 imperative for executives this decade. Next up: How does artificial intelligence change business and management? Open for comment; Comment(s) posted.

      • 07 Oct 2019
      • Sharpening Your Skills

      How Companies Can Make Up with (Very) Unhappy Customers

      by Sean Silverthorne

      It happens to the best of companies. One fine day a public relations nightmare explodes and shatters your hard-won trust with customers. What should you do next? Open for comment; Comment(s) posted.

      • 05 Sep 2019
      • Sharpening Your Skills

      Making the Right Technical Hire

      by Julia Austin

      CEOs are usually more comfortable making key hires on the business side of the house than the technology side. Here is what executives need to understand about technical hires, according to Julia Austin. Open for comment; Comment(s) posted.

      • 14 Aug 2019
      • Sharpening Your Skills

      The Manager's Guide to Leveraging Disruption

      by Sean Silverthorne

      Clayton M. Christensen's seminal book, The Innovator's Dilemma, helped ignite the idea of innovative disruption. His Harvard Business School colleagues have been adding to innovation research ever since. Open for comment; Comment(s) posted.

      • 11 Jul 2019
      • Sharpening Your Skills

      Deconstructing 'Customer Experience'

      by Sean Silverthorne

      Providing great customer service is no longer the responsibility of just one department. Today it's called "customer experience," and everyone in the company is responsible for exceeding expectations. Open for comment; Comment(s) posted.

      • 02 May 2019
      • Sharpening Your Skills

      How To Ask Better Questions

      by Kristen Senz

      To make the best decisions, managers must ask the right questions. This collection of past studies by Harvard Business School researchers will help you gather the critical information needed to prepare for action. Open for comment; Comment(s) posted.

      • 08 Apr 2019
      • Sharpening Your Skills

      The Life of Luxury and How to Sell It

      by Sean Silverthorne

      Luxury is its own market, but who shops there? Who sells there? What's the best strategy? Researchers at Harvard Business School examine consumerism at the top of the curve. Open for comment; Comment(s) posted.

      • 06 Mar 2019
      • Sharpening Your Skills

      Has the Glass Ceiling Been Broken (or at Least Cracked)?

      by Sean Silverthorne

      Harvard Business School researchers have been at the forefront of studies on gender discrimination for several decades. As International Women's Day 2019 approaches, here is what they've discovered so far. Open for comment; Comment(s) posted.

      • 23 Jan 2019
      • Sharpening Your Skills

      Sports: Lessons for Managers

      by Sean Silverthorne

      When people look to illustrate a great business idea or accomplishment, a sports metaphor usually isn't far away. Why Harvard Business School researchers look for teaching gold on the playing fields of the world. Open for comment; Comment(s) posted.

      • 19 Dec 2018
      • Sharpening Your Skills

      New Year, New Habits

      by Sean Silverthorne

      You are resolved to turn over a new leaf in 2019. Maybe become a better boss or crank up the productivity. What are the best ways to put these good intentions into practice? Open for comment; Comment(s) posted.

      • 19 Nov 2018
      • Sharpening Your Skills

      E-Santa: Is Retail Ready for Digital Christmas?

      by Sean Silverthorne

      The retail industry is in such a spin over multichannel strategy, mall closings, and big brand shutterings, to name a few pressures, that even Santa can't keep track of it all. Here is recent Harvard Business School research on digital trends shaping how we shop and sell. Open for comment; Comment(s) posted.

      • 24 Oct 2018
      • Sharpening Your Skills

      Startup or Established Company? Which Is Best for You?

      by Julia B. Austin

      What are the tradeoffs between going to a startup versus joining a mature company? Julia Austin, who has worked on both sides of the house, has some advice. Open for comment; Comment(s) posted.

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