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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 19 Jan 2021
      • Cold Call Podcast

      Engaging Community to Create Proactive, Equitable Public Safety

      Saint Paul, Minnesota Mayor Melvin Carter swept into office in 2018 promising equity. He wanted a new public safety framework that would be rooted in community. Then, with the COVID-19 pandemic wiping out much of the city’s budget and the May 2020 killing of George Floyd by a police officer in neighboring Minneapolis sparking calls to defund the police, how would Mayor Carter make these changes happen? Professor Mitch Weiss discusses the challenges and rewards of “possibility government” in his case, "Community-First Public Safety."  Open for comment; 0 Comment(s) posted.

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      Quelch, A. JohnRemove Quelch, A. John →

      Page 1 of 67 Results →
      • 06 Oct 2020
      • Sharpening Your Skills

      18 Tips Managers Can Use to Lead Through COVID's Rising Waters

      by Sean Silverthorne

      Here are recent ideas for managing through the pandemic on the topics of people management, strategy, marketing, and organizational design. Open for comment; Comment(s) posted.

      • 26 Mar 2020
      • Research & Ideas

      7 Leadership Principles for Managing in the Time of Coronavirus

      by John A. Quelch

      Leaders managing their organizations through crisis show seven distinctive capabilities, says John A. Quelch. Call them the seven Cs. Open for comment; Comment(s) posted.

      • 15 May 2017
      • Sharpening Your Skills

      The Promises and Limitations of Big Data

      by Sean Silverthorne

      Recent stories chart the rise of big data, its impact on business, and how it affects our lives every day. Open for comment; Comment(s) posted.

      • 08 Mar 2017
      • Op-Ed

      Op-Ed: Can the Proposed American Health Care Act Improve on 'Obamacare'?

      by John Quelch, Dr. Gordon Moore, and Emily Boudreau

      Politics aside, the primary question to be asked about the newly proposed American Health Care Act is this: Will it improve choice, cost, and outcomes for health care consumers? Open for comment; Comment(s) posted.

      • 20 Jan 2017
      • Research & Ideas

      Here’s How Businessman Trump Is Likely to Approach the Presidency

      by Christina Pazzanese

      Harvard Business School professors weigh in on how Donald Trump’s nearly 50 years of experience in building a global corporate empire (and zero years of political experience) might shape his approach to leading a nation. Open for comment; Comment(s) posted.

      • 09 Nov 2016
      • Op-Ed

      6 Lessons from Donald Trump's Winning Marketing Manual

      by John A. Quelch

      Donald Trump's upset election win offers six lessons for marketers looking to beat the odds and overcome powerful competitors, says John A. Quelch. Open for comment; Comment(s) posted.

      • 18 Oct 2016
      • Op-Ed

      Why Business Should Invest in Community Health

      by John Quelch, Howard Koh, and Pamela Yatsko

      Many companies invest heavily to keep their employees healthy, but don't take the next step—invest in keeping their community healthy. John Quelch, Howard Koh, and Pamela Yatsko make the case. Open for comment; Comment(s) posted.

      • 02 Sep 2016
      • Op-Ed

      The Twitter Election

      by John Quelch and Thales Teixeira

      Twitter is emerging as one of the most important players in the 2016 presidential election, write John Quelch and Thales Teixeira. But does it have the power to determine which candidate will win? Open for comment; Comment(s) posted.

      • 24 Aug 2016
      • Research & Ideas

      Can Obamacare Be Saved?

      by John A. Quelch and Emily Boudreau

      Is Obamacare in trouble? With premiums rising and some health providers pulling back, The Affordable Care Act might seem wobbly. John A. Quelch and Emily Boudreau argue for remedies that include more education for consumers, innovation from insurers, and flexibility on behalf of regulators. Open for comment; Comment(s) posted.

      • 28 Jul 2016
      • Op-Ed

      Where is TripAdvisor for Doctors?

      by John A. Quelch

      Would you give your doctor a poor rating just as you might flunk a bad meal or hotel? What if you needed that physician's services again? John A. Quelch discusses why it's difficult to create a TripAdvisor for doctors. Open for comment; Comment(s) posted.

      • 24 Jun 2016
      • Op-Ed

      Why Brexit is a Big Deal

      by John Quelch

      The consequences of Britain's vote to leave the European Union will be far-reaching. John Quelch shares his thoughts on the ramifications of Brexit. Open for comment; Comment(s) posted.

      • 17 Jun 2016
      • Op-Ed

      Companies Need to Start Marketing Security to Customers

      by John A. Quelch

      The recent tragedies in Orlando underscore that businesses and their customers seem increasingly vulnerable to harm, so why don't companies do and say more about security? The ugly truth is safety doesn't sell, says John Quelch. Open for comment; Comment(s) posted.

      • 07 Jun 2016
      • Op-Ed

      Can Brand Trump Win a Presidency?

      by John A. Quelch

      Brand Trump has been used to market hotel rooms, ties, and an airline. Can it be extended to win the presidency? Marketing Professor John A. Quelch wonders if the message (and the messenger) is already growing thin. Open for comment; Comment(s) posted.

      • 25 May 2016
      • Research & Ideas

      How Consumers and Businesses are Reshaping Public Health

      by John A. Quelch

      Through a collection of case studies, John A. Quelch and co-authors explore the intersection of health care and business in the new book, Consumers, Corporations, and Public Health. Read an excerpt. Open for comment; Comment(s) posted.

      • 20 May 2016
      • Op-Ed

      World Health Organization Lacks Leadership to Combat Pandemics

      by John Quelch

      When it comes to emergency preparedness for pandemics, the World Health Organization is falling short, argues John A. Quelch. A better solution: The World Bank. Open for comment; Comment(s) posted.

      • 16 May 2016
      • HBS Case

      Food Safety Economics: The Cost of a Sick Customer

      by Dina Gerdeman

      When restaurants source from local growers, it can be more difficult to assess product safety—just another wrinkle in high-stakes efforts to keep our food from harming us. Just ask Chipotle. John A. Quelch discusses a recent case study on food testing. Open for comment; Comment(s) posted.

      • 05 May 2016
      • Cold Call Podcast

      The Real Cost of Ignoring Mental Health in the Workplace

      Re: John A. Quelch

      The statistics are startling: about one-third of American workers suffer from chronic work stress; $27 billion worth of work days are lost to mental health-related absences each year. Professor John Quelch discusses his case on the state of mental health in the U.S. workplace, and why even though companies are better than ever about providing services to their workers, the stigma attached to mental health leaves a lot of work yet to be done. Open for comment; Comment(s) posted.

      • 12 Nov 2015
      • Research & Ideas

      Can Consumers be Trusted with Their Own Health Care?

      by Dina Gerdeman

      Some consumers want more control over their health care, while others are happy to leave the "experts" in charge. Why can't we have both? John Quelch advocates for empowering consumers to have a range of choices. Open for comment; Comment(s) posted.

      • 29 Jun 2015
      • HBS Case

      Consumer-centered Health Care Depends on Accessible Medical Records

      by Dina Gerdeman

      There is a problem with medical records—they are scattered everywhere. John Quelch discusses approaches to integrate patient data so that medical professionals and patients can make better decisions. Open for comment; 13 Comment(s) posted.

      • 06 Apr 2015
      • Research & Ideas

      After Germanwings, More Attention Needed on Employee Mental Health

      by Michael Blanding

      The Germanwings tragedy catapulted the issues of mental health and corporate risk and responsibility into the world's headlines. Professor John Quelch argues it's time for companies to make employee mental health more than an afterthought. Open for comment; 16 Comment(s) posted.

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