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Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw

by Jay Fitzgerald

The CrowdStrike outage created a new sense of urgency for companies to protect their tech systems. A study by Shane Greenstein and colleagues illustrates just how many companies are vulnerable to cyberattacks and other threats simply because they put off updating their software.

How Transparency Sped Innovation in a $13 Billion Wireless Sector

by Jay Fitzgerald

Many companies are wary of sharing proprietary information with suppliers and partners. However, Shane Greenstein and colleagues show in a study of wireless routers that being more open about technology can lead to new opportunities.

IT Job Wages Are No Longer 'Exceptional'

by Rachel Layne

Wage growth in IT jobs has moderated following the dot-com boom, according to new research by Ruiqing Sam Cao and Shane Greenstein. Open for comment; 0 Comments.

Where the Cloud Rests: The Economic Geography of Data Centers

by Shane Greenstein and Tommy Pan Fang

This study quantifies how data center managers make a trade-off between the setup and operational costs of running a facility and capturing local demand.

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

by Sean Silverthorne

Here are recent ideas for managing through the pandemic on the topics of people management, strategy, marketing, and organizational design. Open for comment; 0 Comments.

Centrino and the Restructuring of Wi-Fi Supply

by Roberto Fontana and Shane Greenstein

This study examines Intel’s launch of Centrino and interprets it as a platform leader’s attempt to restructure a supply chain.

Digital Labor Market Inequality and the Decline of IT Exceptionalism

by Ruiqing Cao and Shane Greenstein

The experience in five cities accounts for almost all the wage inequality in IT wages in the US between 2000 and 2018. Overall that brought IT wages closer to STEM wages.

Open Source Software and Global Entrepreneurship

by Nataliya Langburd Wright, Frank Nagle, and Shane Greenstein

Does more activity in open source software development lead to increased entrepreneurial activity and, if so, how much, and in what direction? This study measures how participation on the GitHub open source platform affects the founding of new ventures globally.

The Impact of the General Data Protection Regulation on Internet Interconnection

by Ran Zhuo, Bradley Huffaker, KC Claffy, and Shane Greenstein

While many countries consider implementing their own versions of privacy and data protection regulations, there are concerns about whether such regulations may negatively impact the growth of the internet and reduce technology firms’ incentives in operating and innovating. Results of this study suggest limited effects of such regulations on the internet layer.

Distance Still Matters in Business, Despite the Internet

by Sean Silverthorne

The internet makes distance less a problem for conducting business, but geography still matters in the digital age. Shane Greenstein explains why. Open for comment; 0 Comments.

Evidence of Decreasing Internet Entropy: The Lack of Redundancy in DNS Resolution by Major Websites and Services

by Samantha Bates, John Bowers, Shane Greenstein, Jordi Weinstock, and Jonathan Zittrain

Stabilizing the domain name resolution (DNS) infrastructure is critical to the operation of the internet. Single points of failure become more consequential as a larger proportion of the internet's biggest sites are managed by a small number of externally hosted DNS providers. Providers could encourage diversification by requiring domain owners to select a secondary DNS provider.

More Than 900 Examples of How Climate Change Affects Business

by Carmen Nobel

MBA students participating in Harvard Business School’s Climate Change Challenge offer ideas on how companies can negate impacts from a changing environment. Open for comment; 0 Comments.

Ideological Segregation among Online Collaborators: Evidence from Wikipedians

by Shane Greenstein, Yuan Gu, and Feng Zhu

This study analyzes the dynamics supporting or undermining segregated conversations. Among the findings: In spite of their great differences, contributors on Wikipedia tend to move toward less segregated conversations. Contributors’ positions become more neutral over time, not more extreme. In addition, the conflict resolution mechanisms and the mix of informal and formal norms at Wikipedia play an important role in encouraging a community that works toward a neutral point of view.

Technological Leadership (de)Concentration: Causes in ICTE

by Yasin Ozcan and Shane Greenstein

The market structure for the Information and Communications Technology equipment industry has undergone enormous changes in the last four decades. This paper characterizes long-term trends by analyzing the concentration in patents from 1976 to 2010 and comparing measured changes against popular assumptions about the size and scale of changes in innovation.

Why Isn't Business Research More Relevant to Business Practitioners?

by Carmen Nobel

There’s a pervasive paradox in academia: Research conducted at business schools often offers no obvious value to people who work in the world of business. Professors and practitioners weigh in on how to enhance the relevance of research. Open for comment; 0 Comments.

Web Surfers Have a Schedule and Stick to It

by Julia Hanna

Note to web marketers: Consumers won't carve out more time to visit your site. So how do you attract them? Start by understanding their online habits, reports new research by Shane Greenstein and colleagues. Open for comment; 0 Comments.

The Empirical Economics of Online Attention

by Andre Boik, Shane Greenstein, and Jeffrey Prince

This study uses extensive data on user online activity between 2008 and 2013 to examine the links between user allocation of attention and characteristics of user. Findings show remarkable stability in how households allocated their scarce attention over the five years. Results imply that suppliers are competing for a finite supply of user time while generally lacking the ability to use price discounts to attract user attention.

August 2, 2016

Sean Silverthorne

Can rituals decrease performance anxiety? ... How to attract attention on the internet ... The risk of eliminating what you are known for.

Net Neutrality: A Fast Lane to Understanding the Trade-offs

by Shane Greenstein, Martin Peitz, and Tommaso Valletti

Shane Greenstein and colleagues identify the economic dimensions involved with net neutrality and show that many questions can be informed by simple economic models of the market for internet services.

Without Immigrants, We Wouldn't Have Google

by Shane Greenstein

What is the secret sauce of US commercial success? It’s the contributions of immigrants, like Google co-founder Sergey Brin, who have made huge contributions to the technological and economic success of the United States, argues Harvard Business School Professor Shane Greenstein. Open for comment; 0 Comments.