- 20 Jan 2022
- Op-Ed
3 Steps to Help Companies Rebuild Trust During the Pandemic
Many workers feel battered and distrustful after almost two years of COVID-19 instability. But it's not too late for managers—even those who made damaging missteps—to repair these relationships, say Sandra Sucher and Shalene Gupta. Open for comment; 0 Comments.
- 14 Dec 2021
- Cold Call Podcast
How Japan’s Recruit Holdings Regained Trust after a Scandal
Recruit Holdings, an advertising media, staffing, and business support conglomerate was founded in Japan in 1960 by Hiromasa Ezoe. The company was built on the principle that the company should add value to society. But in 1988, Recruit hit rough waters when Ezoe sold 2.8 million shares in a subsidiary before it went public to 76 Japanese leaders in politics, business, and media. The "Recruit Scandal," as it was called, resulted in the resignation of Japan’s prime minister and his entire cabinet. Thirty years later, Recruit has become a global conglomerate, with $16 billion in sales in 2017. How did the company not only survive, but thrive after its insider trading scandal? Harvard Business School professor Sandra Sucher examines how Recruit’s unique corporate culture helped to restore lost trust in her case, “Globalizing Japan’s Dream Machine: Recruit Holdings Co., Ltd.," and her book, The Power of Trust. Open for comment; 0 Comments.
- 04 Aug 2021
- Research & Ideas
Worried About the Great Resignation? Be a Good Company to Come From
Some employees are just ready to move on. Rather than wave perks and bonuses at them, companies should focus on becoming great places to learn—and eventually leave, say Sandra J. Sucher and Shalene Gupta. Open for comment; 0 Comments.
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
Companies skilled at building trust focus on four key elements, say Sandra Sucher and Shalene Gupta in their book, The Power of Trust. Open for comment; 0 Comments.
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
In the new case study “Honeywell and the Great Recession,” Sandra Sucher and Susan Winterberg explore employer tradeoffs when a downturn hits: conducting layoffs vs. orchestrating furloughs. Plus: Video interviews with Honeywell CEO Dave Cote. Open for comment; 0 Comments.
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
Professor Sandra Sucher wants to change the way business thinks about workforce reductions. "We want people to learn about the forces they unleash in the firm when they institute layoffs." Open for comment; 0 Comments.
- 19 Nov 2007
- Lessons from the Classroom
Teaching The Moral Leader
In The Moral Leader course at Harvard Business School, students exchange their business management case studies to discuss some of the great protagonists in literature. Sandra Sucher discusses how we all can find our own definition of moral leadership. Closed for comment; 0 Comments.
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
Is business malfeasance always the board's fault? HBS professor Constance Bagley argues that everyone has a stake in ethical behavior and moral reasoning. Closed for comment; 0 Comments.
- 18 Jun 2001
- Lessons from the Classroom
Why Leaders Need Great Books
How do leaders get to be leaders? HBS professor Joseph L. Badaracco Jr.'s remarkable course uses works of literature instead of case studies to teach leadership. Find out what’s on his reading list. HBS Working Knowledge series on leadership and great books.--> Closed for comment; 0 Comments.
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
Technology, especially Internet technology, is having a huge impact on the financial services industry, leaving old and new players — and consumers — scrambling to find their place in the new environment. HBS Professors Dwight Crane, Warren McFarlan and Sandra Sucher look at the new paradigm for financial services in this report from the HBS Bulletin. Closed for comment; 0 Comments.
People Trust Business, But Expect CEOs to Drive Social Change
Companies should do more to confront climate change, labor market shifts, and racism, according to a survey of 14,000 people in 14 countries by the Institute for the Study of Business in Global Society and the Edelman Trust Institute. Is it time for more business leaders to step up?