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Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

by Rachel Layne

Companies across industries rushed to adopt ChatGPT last year, seeing its potential to streamline tasks formerly handled by people and vendors at much higher cost. As generative AI enters its next phase in 2024, what can leaders expect? Harvard Business School faculty members highlight four trends to watch.

Is AI Coming for Your Job?

by Kristen Senz

In a post-AI world, where an algorithm can draft marketing copy—or even pop songs and movie scripts—anything seems possible. Harvard Business School faculty members discuss how artificial intelligence could reshape how work gets done.

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

by Scott Van Voorhis

Google tried to silence AI bias warnings from ethicist Timnit Gebru. Will a world enamored with OpenAI's ChatGPT be able to confront them? Tsedal Neeley reflects on Gebru's experience in a case study, and offers advice on managing the ethical risks of AI.

A Lesson from Google: Can AI Bias be Monitored Internally?

Re: Tsedal Neeley

Dr. Timnit Gebru was the co-lead of Google’s Ethical AI research team—until she raised concerns about bias in the company’s large language models and was forced out in 2020. Her departure sent shockwaves through the AI and tech community and raised fundamental questions about how companies safeguard against bias in their own AI. Should in-house ethics research continue to be led by researchers who best understand the technology, or must ethics and bias be monitored by more objective researchers who aren’t employed by companies? Professor Tsedal Neeley discusses how companies can approach the problem of AI bias in her case, “Timnit Gebru: 'SILENCED No More' on AI Bias and The Harms of Large Language Models.”

Why Digital Is a State of Mind, Not Just a Skill Set

by Sean Silverthorne

You don't have to be a machine learning expert to manage a successful digital transformation. In fact, you only need 30 percent fluency in a handful of technical topics, say Tsedal Neeley and Paul Leonardi in their book, The Digital Mindset.

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

by Michael Blanding

Many companies want employees back at desks, but workers want more flexibility than ever. Tsedal Neeley offers three rules for senior managers trying to forge a new hybrid path. Open for comment; 0 Comments.

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

by Kristen Senz

For many companies, returning to the office has felt like a rollercoaster of worry, excitement, and uncertainty. Members of the Harvard Business School faculty offer advice to help managers restore calm. Open for comment; 0 Comments.

Succeeding in the New Work-from-Anywhere World

by Michael Blanding

Remote work is here to stay. Tsedal Neeley's Remote Work Revolution offers business leaders a blueprint for navigating the virtual workplace. Open for comment; 0 Comments.

Developing Resilience on the Path to Becoming a CEO

Re: Tsedal Neeley

As a Black female CEO, Shellye Archambeau is no stranger to adversity. Now she faces her most critical leadership decision. The software company she leads, MetricStream, is losing customers, hemorrhaging cash, and struggling to make payroll. Harvard Business School professor Tsedal Neeley discusses Archambeau’s leadership style and the importance of developing resilience, particularly when managing through a crisis, in her case, “Shellye Archambeau: Becoming a CEO.” Open for comment; 0 Comments.

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

by Sean Silverthorne

Here are recent ideas for managing through the pandemic on the topics of people management, strategy, marketing, and organizational design. Open for comment; 0 Comments.

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

by Staff

VIDEO: Ken Frazier, one of only four Black CEOs of Fortune 500 companies, speaks with Professor Tsedal Neeley about the search for a coronavirus vaccine, how racism at the workplace holds back America’s progress, and his own upbringing just one generation from slavery. Open for comment; 0 Comments.

It’s Time To Relaunch Your Remote Team

by Tsedal Neeley

Now that we have learned the basics of working from home, managers need to relaunch their teams, advises Tsedal Neeley. Open for comment; 0 Comments.

The New Rules for Remote Work: Pandemic Edition

by Dina Gerdeman

Welcome to the new world of remote work, where employees struggle to learn the rules, managers are unsure how to help them, and organizations get a glimpse into the future. Open for comment; 0 Comments.

Language and Globalization: The Mandate to Speak English at Rakuten

Re: Tsedal Neeley

Japan’s largest online retailer, Rakuten, is rapidly expanding into global markets and requiring all employees, where ever they are located, to conduct business in English. Tsedal Neeley discusses the strong connection between language and globalization. Open for comment; 0 Comments.

Using Language to Build a Global Company

by Sean Silverthorne

In her new book The Language of Global Success, Tsedal Neeley describes Japanese tech giant Rakuten's five-year effort to adopt English as its lingua franca of business. Open for comment; 0 Comments.

First Look at New Research and Ideas, June 27

Sean Silverthorne

Building Hyperloop One ... Leading Coca-Cola in Turkey ... Improving profit in the mobile-money market.

How to Fix a Broken Global Team

Re: Tsedal Neeley

On a Cold Call podcast, professor Tsedal Neeley discusses her recent case study about a manager charged with corralling a hugely diverse, underperforming group and leading it back to success on a global scale. Open for comment; 0 Comments.

Sharpening Your Skills: New Insights into Career Development

Re: Multiple Faculty

When is a job promotion a bad thing? Does networking leave an oily substance on your clothing? From our archives we look at career change in the twenty-first century, where researchers are offering fresh insights into our dynamic workplaces.

The ‘Promotion’ That Makes You Feel Bad

by Roberta Holland

Receiving an unexpected professional status bump doesn't always feel good, especially if it wasn't really earned. Companies need to be aware of potential problems with unearned status gain, and be ready with solutions, says Tsedal Neeley. Open for comment; 0 Comments.

Why Businesses Need a Language Strategy

Re: Tsedal Neeley

Organizations that effectively marry language strategy with their global talent management process gain a leg up on the competition, say Tsedal Neeley and Robert Steven Kaplan. Closed for comment; 0 Comments.