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New research on the health industry from Harvard Business School faculty on issues including improving practice, health care technology, and public policy.
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Pursuing Precision Medicine at Intermountain Healthcare

Re: Richard G. Hamermesh, Kathy E. Giusti

What happens when Intermountain Healthcare invests resources in an innovative precision medicine unit to provide life-extending, genetically targeted therapies to late-stage cancer patients? Professors Richard Hamermesh and Kathy Giusti discuss the case and its connections to their work with the Kraft Precision Medicine Accelerator. Open for comment; Comment(s) posted.

Why Business Should Support Employees Who Are Caregivers

by Danielle Kost

Shifting demographics are causing an increasing number of people to act as caregivers for family and friends—but employers seem hardly to notice the trend. Joseph Fuller discusses why companies should support them. Open for comment; Comment(s) posted.

These 4 CEOs Created a New Standard of Leadership

by Bill George

At the height of the 2008 financial crisis, these four corporate leaders stepped forward—and changed how we think of leadership forever, says Bill George. Open for comment; Comment(s) posted.

Negative Shocks and Innovation: Evidence from Medical Device Recalls

by George P. Ball, Jeffrey T. Macher, and Ariel Dora Stern

This study examines Food and Drug Administration data on all medical device approvals and recalls over the years 2003-2015, finding that firms slow down their own innovation processes in response to recalls, while their direct competitors accelerate innovative activities. Recalls may thus pose a greater strategic disadvantage than previously understood.

How Cost Accounting is Improving Healthcare in Rural Haiti

by Carmen Nobel

The cost of healthcare in rural Haiti was found to vary widely, even inside the same health organization. A pioneering cost accounting system co-developed by Robert Kaplan was called in to determine the cause. Open for comment; Comment(s) posted.

Women Heart Patients Have Better Survival Odds with Women Doctors

by Rachel Layne

Roughly one in 66 women has a better chance of leaving the hospital alive if their doctor is also a woman, according to research by Laura Huang and colleagues. Open for comment; Comment(s) posted.

No More General Tso's? A Threat to 'Knowledge Recombination'

by Michael Blanding

Immigrants bring with them innovations from their homelands, knowledge that local inventors often build upon, says Prithwiraj Choudhury. Examples: turmeric medicine, double-entry bookkeeping, and American Chinese food. Open for comment; Comment(s) posted.

In a Landscape of 'Me Too' Drug Development, What Spurs Radical Innovation?

by Rachel Layne

Pharmaceutical companies are criticized for not producing more breakthrough drugs. But new research by Joshua Krieger and colleagues shows that, given a financial windfall, drug giants turn on the innovation. Open for comment; Comment(s) posted.

Digital Innovation with High Costs of Entry: Evidence from Software-Driven Medical Devices

by Cirrus Foroughi and Ariel Dora Stern

Although technology shifts often allow new entrants to edge into a market, established firms seem to be maintaining leadership in the medical devices industry, where software integration is increasingly important.

The Impact of CEOs in the Public Sector: Evidence from the English NHS

by Katharina Janke, Carol Propper, and Raffaella Sadun

To what extent do CEOs impact their organizations? This study finds little consistent evidence of any CEO effect on the large set of production metrics examined in hospitals averaging 4,500 employees in the English National Health Service. This result stands in stark contrast with earlier findings of a CEO effect in the private sector and smaller public sector organizations.

Could a New Business Model Make Clinical Drug Trials More Accessible to Patients?

Re: Ariel D. Stern

Ariel Stern discusses her recent case study about creating a new type of clinical trial designed to deliver life-enhancing drugs to patients more quickly. Open for comment; Comment(s) posted.

Electronic Health Records Were Supposed to Cut Medical Costs. They Haven't.

by Roberta Holland

Digitizing patient information promised to cut health care costs by driving down administrative expenses. So why can it cost a doctor more than $200 to process a single bill? New research by Robert Kaplan and colleagues. Open for comment; Comment(s) posted.

When a Competitor Abandons the Market, Should You Advance or Retreat?

by Rachel Layne

Companies pay close attention when a competitor drops out of the market, according to new research by Joshua Lev Krieger. Too often, though, they come to the wrong conclusion. Open for comment; Comment(s) posted.

A Better Business Model for Fighting Cancer

by Julia Hanna

The Kraft Precision Medicine Accelerator aims to speed up the development and delivery of cancer therapies by improving the business processes that surround them. Open for comment; Comment(s) posted.

Identifying Sources of Inefficiency in Health Care

by Amitabh Chandra and Douglas O. Staiger

This economic study finds evidence of allocative inefficiency and substantial variation in comparative advantage across hospitals, with the benefits from treatment being much higher in some hospitals than others. The study overall suggests new directions for research on productivity in healthcare.

How to Design a Better Customer Experience

by Dina Gerdeman

With the help of LEGO bricks, Stefan Thomke helps business executives discover how design principles can serve as building blocks to create a great customer experience. Open for comment; Comment(s) posted.

Could a Hackathon Help Solve the Heroin Crisis?

Re: Mitchell B. Weiss

What’s the value of crowdsourcing technological solutions to societal problems? Could a hackathon help solve the heroin crisis in Cincinnati, Ohio? Mitch Weiss discusses a recent case study. Open for comment; Comment(s) posted.

Healthy Business? Managerial Education and Management in Healthcare

by Nicholas Bloom, Raffaella Sadun, Renata Lemos, and John Van Reenen

A hospital's proximity to a university supplying both business and clinical education is associated with higher management practice scores and better clinical outcomes.

How to Promote Home Delivery of Prescription Drugs? Give Employees a 'Nudge'

Re: John Beshears

When Express Scripts wanted to convince corporate clients to switch to home delivery of prescription drugs, they knew logic wouldn't prevail. What then? John Beshears explains the answer, psychological nudges, in this podcast. Open for comment; Comment(s) posted.

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

by Diwas S. KC, Bradley R. Staats, Maryam Kouchaki, and Francesca Gino

Employees facing increased workloads usually tackle easier tasks first. This study tests the performance implications of such prioritization. Findings show that it happens because people feel positive emotions after task completion, yet it could hurt long-term performance. Workloads could be structured to help employee development as well as organizational performance.