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    Cold Call
    A podcast featuring faculty discussing cases they've written and the lessons they impart.
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    • 03 Dec 2019
    • Cold Call Podcast

    Why CalSTRS Chooses to Engage with the Gun Industry

    Should large institutional investors divest or engage if they have an issue with a company? In a recent case study, Vikram Gandhi discusses how CalSTRS, the $200 billion pension plan for California public school teachers, chose to engage with gun makers and retailers.  Open for comment; 0 Comment(s) posted.

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    Health Remove Health →

    New research on the health industry from Harvard Business School faculty on issues including improving practice, health care technology, and public policy.
    Page 1 of 153 Results →
    • 25 Sep 2019
    • Research & Ideas

    The Economic Cost of Physician Burnout

    by Michael Blanding

    Doctor burnout takes a toll on physicians and patient care, but there is another cost to be accounted for, says Joel Goh. Open for comment; Comment(s) posted.

    • 18 Sep 2019
    • Working Paper Summaries

    Female Inventors and Inventions

    by Rembrand Koning, Sampsa Samila, and John-Paul Ferguson

    Does the gender of inventors make a difference for who benefits from their inventions? Analysis of all U.S. biomedical patents issued between 1976 and 2010 shows that research teams with women were more likely to produce patents addressing women’s health conditions, especially when female researchers led the teams. This link suggests that the dearth of women inventors might also result in fewer female-focused inventions.

    • 17 Sep 2019
    • Cold Call Podcast

    How a New Leader Broke Through a Culture of Accuse, Blame, and Criticize

    Re: Amy C. Edmondson

    Children’s Hospital & Clinics COO Julie Morath sets out to change the culture by instituting a policy of blameless reporting, which encourages employees to report anything that goes wrong or seems substandard, without fear of reprisal. Professor Amy Edmondson discusses getting an organization into the “High Performance Zone.” Open for comment; Comment(s) posted.

    • 11 Sep 2019
    • Research & Ideas

    Germany May Have the Answer for Reducing Drug Prices

    by Danielle Kost

    In Germany, drugmakers must prove that a new medication’s benefits merit a higher price than existing drugs. Ariel Dora Stern asks whether "value-based pricing" should become the standard elsewhere. Open for comment; Comment(s) posted.

    • 28 Aug 2019
    • Working Paper Summaries

    Who Drives Digital Innovation? Evidence from the US Medical Device Industry

    by Cirrus Foroughi and Ariel Dora Stern

    Major industries are undergoing a digital transformation, in which key aspects of new product development are migrating to a software-driven context. In the medical device industry, experience matters, as does the geographic clustering of new product development, which gives advantages to both new entrants and incumbent firms.

    • 31 Jul 2019
    • Research & Ideas

    Distressed Employees? Try Resilience Training

    by Dina Gerdeman

    Depressed employees are up to five times more likely to experience work-related problems than employees with chronic physical illnesses. So why aren't employers helping them? asks Ashley Whillans. Open for comment; Comment(s) posted.

    • 17 Jun 2019
    • Research & Ideas

    What Hospitals Must Learn to Compete

    by Alumni Bulletin Staff

    3QUESTIONS Why is it so difficult for American health care providers to compete for customers? Raffaella Sadun and Leemore Dafny discuss why health care needs a business strategy. Open for comment; Comment(s) posted.

    • 06 May 2019
    • Research & Ideas

    Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

    by Danielle Kost

    Millions of people have been harmed by cigarettes, defective merchandise, pollution, addiction and other business by-products. now, pioneering companies are exploring healthier ways to operate, say Amy C. Edmondson and Dr. Howard K. Koh. Open for comment; Comment(s) posted.

    • 18 Apr 2019
    • Research & Ideas

    Open Innovation Contestants Build AI-Based Cancer Tool

    by Martha Lagace

    Radiation oncologists are few in number, especially if you are nowhere near a cancer facility. Could artificial intelligence be used to deliver an oncologist's skills for radiation therapy? Karim R. Lakhani discusses a unique open innovation experiment. Open for comment; Comment(s) posted.

    • 16 Apr 2019
    • Working Paper Summaries

    Can Biometric Tracking Improve Healthcare Provision and Data Quality? Experimental Evidence from Tuberculosis Control in India

    by Thomas Bossuroy, Clara Delavallade, and Vincent Pons

    This paper shows the benefits of biometric technology for strengthening service delivery and improving reliability of government data. The technology improved productivity of health workers operating tuberculosis treatment centers and decreased misreporting.

    • 26 Mar 2019
    • Working Paper Summaries

    Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact

    by Michelle A. Shell and Ryan W. Buell

    Firms increasingly deploy self-service technologies (SSTs) to manage customer interfaces that are inherently stressful. For example, patients may be asked to use kiosks to check themselves into hospitals. This study finds that customer anxiety during SST transactions can reduce customers’ trust in the service provider. Operational design choices may help.

    • 21 Mar 2019
    • Working Paper Summaries

    Advancing Computational Biology and Bioinformatics Research Through Open Innovation Competitions

    by Blasco, Andrea, Michael G. Endres, Rinat A. Sergeev, Anup Jonchhe, Max Macaluso, Rajiv Narayan, Ted Natoli, Jin H. Paik, Bryan Briney, Chunlei Wu, Andrew I. Su, Aravind Subramanian, and Karim R. Lakhani

    Crowdsourcing is a way for many individuals to address a common problem. This paper describes the design and outcomes of three crowdsourcing contests focused on algorithms for 1) clustering antibody sequences, 2) imputing gene expression measurements, and 3) performing fast queries on a particular dataset. Innovation through contests greatly improved the solutions available.

    • 28 Feb 2019
    • Cold Call Podcast

    Pursuing Precision Medicine at Intermountain Healthcare

    Re: Richard G. Hamermesh, Kathy E. Giusti

    What happens when Intermountain Healthcare invests resources in an innovative precision medicine unit to provide life-extending, genetically targeted therapies to late-stage cancer patients? Professors Richard Hamermesh and Kathy Giusti discuss the case and its connections to their work with the Kraft Precision Medicine Accelerator. Open for comment; Comment(s) posted.

    • 17 Jan 2019
    • Research & Ideas

    Why Business Should Support Employees Who Are Caregivers

    by Danielle Kost

    Shifting demographics are causing an increasing number of people to act as caregivers for family and friends—but employers seem hardly to notice the trend. Joseph Fuller discusses why companies should support them. Open for comment; Comment(s) posted.

    • 14 Jan 2019
    • Op-Ed

    These 4 CEOs Created a New Standard of Leadership

    by Bill George

    At the height of the 2008 financial crisis, these four corporate leaders stepped forward—and changed how we think of leadership forever, says Bill George. Open for comment; Comment(s) posted.

    • 01 Oct 2018
    • Working Paper Summaries

    Negative Shocks and Innovation: Evidence from Medical Device Recalls

    by George P. Ball, Jeffrey T. Macher, and Ariel Dora Stern

    This study examines Food and Drug Administration data on all medical device approvals and recalls over the years 2003-2015, finding that firms slow down their own innovation processes in response to recalls, while their direct competitors accelerate innovative activities. Recalls may thus pose a greater strategic disadvantage than previously understood.

    • 24 Sep 2018
    • Research & Ideas

    How Cost Accounting is Improving Healthcare in Rural Haiti

    by Carmen Nobel

    The cost of healthcare in rural Haiti was found to vary widely, even inside the same health organization. A pioneering cost accounting system co-developed by Robert Kaplan was called in to determine the cause. Open for comment; Comment(s) posted.

    • 13 Aug 2018
    • Research & Ideas

    Women Heart Patients Have Better Survival Odds with Women Doctors

    by Rachel Layne

    Roughly one in 66 women has a better chance of leaving the hospital alive if their doctor is also a woman, according to research by Laura Huang and colleagues. Open for comment; Comment(s) posted.

    • 18 Jul 2018
    • Research & Ideas

    No More General Tso's? A Threat to 'Knowledge Recombination'

    by Michael Blanding

    Immigrants bring with them innovations from their homelands, knowledge that local inventors often build upon, says Prithwiraj Choudhury. Examples: turmeric medicine, double-entry bookkeeping, and American Chinese food. Open for comment; Comment(s) posted.

    • 12 Jun 2018
    • Research & Ideas

    In a Landscape of 'Me Too' Drug Development, What Spurs Radical Innovation?

    by Rachel Layne

    Pharmaceutical companies are criticized for not producing more breakthrough drugs. But new research by Joshua Krieger and colleagues shows that, given a financial windfall, drug giants turn on the innovation. Open for comment; Comment(s) posted.

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