Coming out of the financial crisis, Wells Fargo was one of the world’s largest and most successful banks, viewed as a role model in how to manage in times of crisis. The news of its sales misconduct—opening more than 2 million fake accounts—in 2016 rocked consumer confidence and inundated the news. Professor Suraj Srinivasan discusses how sales culture, leadership, board oversight, and risk management all played a role.Â
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In his new book, Strategic IQ, Professor of Management Practice John R. Wells explains why adapting to changing circumstances isn't only smart, it's also a matter of survival.
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Strategic Intelligence: Adapt or Die
In his new book, Strategic IQ, Professor of Management Practice John R. Wells explains why adapting to changing circumstances isn't only smart, it's also a matter of survival. Closed for comment; 12 Comment(s) posted.