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    Cold Call
    A podcast featuring faculty discussing cases they've written and the lessons they impart.
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    • 03 Dec 2019
    • Cold Call Podcast

    Why CalSTRS Chooses to Engage with the Gun Industry

    Should large institutional investors divest or engage if they have an issue with a company? In a recent case study, Vikram Gandhi discusses how CalSTRS, the $200 billion pension plan for California public school teachers, chose to engage with gun makers and retailers.  Open for comment; 0 Comment(s) posted.

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    Business ProcessesRemove Business Processes →

    New research on business processes from Harvard Business School faculty on issues including why business IT innovation is so difficult, why cutting the wrong employees can be counterproductive for retailers, and strategies to align organization and strategy.
    Page 1 of 4 Results
    • 08 Feb 2019
    • Working Paper Summaries

    Platform Systems vs. Step Processes—The Value of Options and the Power of Modularity

    by Carliss Y. Baldwin

    Technology shapes organizations through incentives and rewards. This paper compares the value structure of platform systems and step processes, finding that step processes reward technical integration, unified governance, risk aversion, and the use of direct authority. Platform systems by contrast reward modularity, distributed governance, risk taking, and autonomous decision-making.

    • 15 Oct 2012
    • Research & Ideas

    Why Business IT Innovation is so Difficult

    by Maggie Starvish

    If done right, IT has the potential to completely transform business by flattening hierarchies, shrinking supply chains, and speeding communications, says professor Kristina Steffenson McElheran. Why, then, do so many companies get it wrong? Closed for comment; 6 Comment(s) posted.

    • 08 Dec 2008
    • Research & Ideas

    Thinking Twice About Supply-Chain Layoffs

    by Julia Hanna

    Cutting the wrong employees can be counterproductive for retailers, according to research from Zeynep Ton. One suggestion: Pay special attention to staff who handle mundane tasks such as stocking and labeling. Your customers do. Closed for comment; 0 Comment(s) posted.

    • 12 Oct 1999
    • Research & Ideas

    A Perfect Fit: Aligning Organization & Strategy

    by Judith A. Ross

    Is your company organizationally fit? HBS Professor Michael Beer believes business success is a function of the fit between key organizational variables such as strategy, values, culture, employees, systems, organizational design, and the behavior of the senior management team. Beer and colleague Russell A. Eisenstat have developed a process,termed Organizational Fitness Profiling, by which corporations can cultivate organizational capabilities that enhance their competitiveness. Closed for comment; 0 Comment(s) posted.

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