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    Business and Community RelationsRemove Business and Community Relations →

    New research on business and community relations from Harvard Business School faculty on issues including why businesses should invest in community health, how tech companies can change the fabric of their cities, and whether investments in corporate social responsibility create public goodwill.
    Page 1 of 8 Results
    • 15 Nov 2022
    • Cold Call Podcast

    Planning the Future for Harlem’s Beloved Sylvia’s Restaurant

    Re: Christina R. Wing

    Sylvia’s Restaurant, which celebrated its 60th anniversary in August 2022, is a testament to the values instilled by the matriarch Sylvia Woods. She cultivated a strong community around her soul food restaurant in New York City’s Harlem neighborhood that has continued to thrive, even after her passing a decade ago. Amid business expansions and succession planning, the legacy of Sylvia Woods continues to live on. But as Sylvia’s grandson takes over the business, a new challenge faces him and his family: what should the next 60 years of Sylvia’s look like? Senior Lecturer Christina Wing and Kenneth De'Sean Woods, chief executive officer of Sylvia Woods Inc., discuss the case, “Sixty Years of Sylvia’s.”

    • 23 Jan 2020
    • Research & Ideas

    Businesses Need a 'Catalyst' to Make CSR Practices Stick

    by Michael Blanding

    Despite best intentions, many corporate social responsibility programs fail. One answer: Companies need community partners to sustain work over the long term, says Robert Kaplan. Open for comment; 0 Comments.

    • 20 Nov 2017
    • Research & Ideas

    How Independent Bookstores Have Thrived in Spite of Amazon.com

    by Carmen Nobel (with video by Amelia Kunhardt)

    Ryan Raffaelli set out to discover how independent bookstores managed to survive and even thrive in spite of competition from Amazon and other online retailers. His initial findings reveal how much consumers still value community and personal contact. Open for comment; 0 Comments.

    • 09 Oct 2017
    • Research & Ideas

    Fearing Fox News, Democratic-leaning Companies Delayed Negative Announcements

    by Jen Deaderick

    Jonas Heese and Vishal P. Baloria explore strategies used by companies to reduce the risk of potentially negative press, focusing on Fox News and the 2000 presidential election. Open for comment; 0 Comments.

    • 18 Oct 2016
    • Op-Ed

    Why Business Should Invest in Community Health

    by John Quelch, Howard Koh, and Pamela Yatsko

    Many companies invest heavily to keep their employees healthy, but don't take the next step—invest in keeping their community healthy. John Quelch, Howard Koh, and Pamela Yatsko make the case. Open for comment; 0 Comments.

    • 17 Feb 2015
    • HBS Case

    HBS Cases: The Battle for San Francisco

    by Michael Blanding

    In San Francisco, tech companies are hoping to make the world a better place—but the fabric of the city is changing in the process. A new case by Clayton Rose explores this clash of cultures, and the role of business in promoting the right balance. Open for comment; 0 Comments.

    • 02 Jul 2012
    • Research & Ideas

    Why Good Deeds Invite Bad Publicity

    by Michael Blanding

    Many executives assume that investments in corporate social responsibility create public goodwill. But do they? Felix Oberholzer-Gee and colleagues find surprising results when it comes to oil spills. Closed for comment; 0 Comments.

    • 14 Dec 1999
    • Research & Ideas

    From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation

    by Rosabeth Moss Kanter

    U.S. companies have too often viewed the social sector as a dumping ground for their spare cash, obsolete equipment, and tired executives, but that mind-set, says HBS Professor Rosabeth Moss Kanter, has hardly created lasting change. In this excerpt from an article in the Harvard Business Review, she issues a call for corporate social innovation, an approach, says Kanter, that's more R&D than it is charity. Closed for comment; 0 Comments.

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