
- 20 Apr 2021
- Cold Call Podcast
What Went Wrong with the Boeing 737 Max?
How did the evolution of Boeing’s organization and management lead up to two tragic plane crashes—the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines flight 302 on March 9, 2019, in Ethiopia—in which a total of 346 people died? What role did cost cutting, FAA pressure, and CEO succession play in laying the foundation for this tragedy? Professor Bill George discusses the long roots that ultimately led to two tragic Boeing 737 Max crashes, and examines the response of Boeing executives to the crisis in his case, “What Went Wrong with Boeing's 737 Max?” Open for comment; 0 Comment(s) posted.

- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
As small companies grow to around 100 employees, the skills of their managers are challenged in new ways. Julia Austin describes how leaders themselves must scale. Open for comment; Comment(s) posted.

- 21 Mar 2019
- HBS Case
The Ferrari Way
Secretive sports car maker Ferrari opens up to Stefan Thomke about how it has bucked industry trends to achieve success. Open for comment; Comment(s) posted.

- 23 Sep 2017
- Working Paper Summaries
Nowcasting the Local Economy: Using Yelp Data to Measure Economic Activity at Scale
Data from online platforms ranging from Yelp to Zillow offer the potential for improved measurement of the local economy. This paper finds that Yelp data can predict business growth, as measured by the Census Bureau, before official statistics are released. Predictive power increases with population density, income, and education level.

- 10 Aug 2017
- Cold Call Podcast
Pal's Sudden Service: Taking Fast Food to the Next Level
Pal's Sudden Service hamburger chain has a remarkable operating model and organizational culture unique in the fast food industry. Can Pal's maintain its high quality and happy employees if it expands? Gary Pisano discusses the company’s strategic challenge. Open for comment; Comment(s) posted.
- 06 Aug 2012
- Research & Ideas
Strategic Intelligence: Adapt or Die
In his new book, Strategic IQ, Professor of Management Practice John R. Wells explains why adapting to changing circumstances isn't only smart, it's also a matter of survival. Closed for comment; 12 Comment(s) posted.
- 14 Nov 2005
- Research & Ideas
How Can Start Ups Grow?
For new ventures a lack of resources makes growth difficult to come by—just ask those nine out of ten fledgling firms that fail. Professor Mukti Khaire says the key may be in acquiring intangible resources such as legitimacy, status, and reputation. Closed for comment; 0 Comment(s) posted.
Solving the Riddle of How Companies Grow Over Time
Can company growth rates persist over long periods of time? A new study of long-lasting enterprises might make CEOs rethink their strategies, says Gary Pisano. Open for comment; Comment(s) posted.