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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 20 Apr 2021
      • Cold Call Podcast

      What Went Wrong with the Boeing 737 Max?

      How did the evolution of Boeing’s organization and management lead up to two tragic plane crashes—the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines flight 302 on March 9, 2019, in Ethiopia—in which a total of 346 people died? What role did cost cutting, FAA pressure, and CEO succession play in laying the foundation for this tragedy? Professor Bill George discusses the long roots that ultimately led to two tragic Boeing 737 Max crashes, and examines the response of Boeing executives to the crisis in his case, “What Went Wrong with Boeing's 737 Max?”  Open for comment; 0 Comment(s) posted.

      Read the Transcript

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      Business and Community RelationsRemove Business and Community Relations →

      New research on business and community relations from Harvard Business School faculty on issues including why businesses should invest in community health, how tech companies can change the fabric of their cities, and whether investments in corporate social responsibility create public goodwill.
      Page 1 of 7 Results
      • 23 Jan 2020
      • Research & Ideas

      Businesses Need a 'Catalyst' to Make CSR Practices Stick

      by Michael Blanding

      Despite best intentions, many corporate social responsibility programs fail. One answer: Companies need community partners to sustain work over the long term, says Robert Kaplan. Open for comment; Comment(s) posted.

      • 20 Nov 2017
      • Research & Ideas

      How Independent Bookstores Have Thrived in Spite of Amazon.com

      by Carmen Nobel (with video by Amelia Kunhardt)

      Ryan Raffaelli set out to discover how independent bookstores managed to survive and even thrive in spite of competition from Amazon and other online retailers. His initial findings reveal how much consumers still value community and personal contact. Open for comment; Comment(s) posted.

      • 09 Oct 2017
      • Research & Ideas

      Fearing Fox News, Democratic-leaning Companies Delayed Negative Announcements

      by Jen Deaderick

      Jonas Heese and Vishal P. Baloria explore strategies used by companies to reduce the risk of potentially negative press, focusing on Fox News and the 2000 presidential election. Open for comment; Comment(s) posted.

      • 18 Oct 2016
      • Op-Ed

      Why Business Should Invest in Community Health

      by John Quelch, Howard Koh, and Pamela Yatsko

      Many companies invest heavily to keep their employees healthy, but don't take the next step—invest in keeping their community healthy. John Quelch, Howard Koh, and Pamela Yatsko make the case. Open for comment; Comment(s) posted.

      • 17 Feb 2015
      • HBS Case

      HBS Cases: The Battle for San Francisco

      by Michael Blanding

      In San Francisco, tech companies are hoping to make the world a better place—but the fabric of the city is changing in the process. A new case by Clayton Rose explores this clash of cultures, and the role of business in promoting the right balance. Open for comment; 17 Comment(s) posted.

      • 02 Jul 2012
      • Research & Ideas

      Why Good Deeds Invite Bad Publicity

      by Michael Blanding

      Many executives assume that investments in corporate social responsibility create public goodwill. But do they? Felix Oberholzer-Gee and colleagues find surprising results when it comes to oil spills. Closed for comment; 21 Comment(s) posted.

      • 14 Dec 1999
      • Research & Ideas

      From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation

      by Rosabeth Moss Kanter

      U.S. companies have too often viewed the social sector as a dumping ground for their spare cash, obsolete equipment, and tired executives, but that mind-set, says HBS Professor Rosabeth Moss Kanter, has hardly created lasting change. In this excerpt from an article in the Harvard Business Review, she issues a call for corporate social innovation, an approach, says Kanter, that's more R&D than it is charity. Closed for comment; 0 Comment(s) posted.

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