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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 23 Feb 2021
      • Cold Call Podcast

      Examining Race and Mass Incarceration in the United States

      The late 20th century saw dramatic growth in incarceration rates in the United States. Of the more than 2.3 million people in US prisons, jails, and detention centers in 2020, 60 percent were Black or Latinx. Harvard Business School assistant professor Reshmaan Hussam probes the assumptions underlying the current prison system, with its huge racial disparities, and considers what could be done to address the crisis of the American criminal justice system in her case, “Race and Mass Incarceration in the United States.”  Open for comment; 0 Comment(s) posted.

      Read the Transcript

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      ChangeRemove Change →

      New research on managing change from Harvard Business School faculty on issues including corporate reinvention, disaster preparedness and recovery, and culture change.
      Page 1 of 84 Results →
      • 13 Jan 2021
      • Research & Ideas

      How 'Small C' Change Can Beat Large-Scale Rebuilding

      by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr

      Many business leaders are convinced that large-scale change is necessary to bounce back from difficult times. But a professional soccer team's surprise success shows that smaller measures can work better, write Boris Groysberg and colleagues. Open for comment; Comment(s) posted.

      • 16 Nov 2020
      • Research & Ideas

      Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

      by Sean Silverthorne

      Rosabeth Moss Kanter discusses ways leaders can navigate bumpy transitions and heal divided constituencies. Open for comment; Comment(s) posted.

      • 01 Sep 2020
      • Working Paper Summaries

      Transaction Cost Economics in the Digital Economy: A Research Agenda

      by Frank Nagle, Robert Seamans, and Steve Tadelis

      The increasing dominance of the digital economy has brought new questions about the interplay of organizations and the market-based ecosystem. Transaction Cost Economics theory is a useful lens to understand firm organization and possibly guide policy and regulation.

      • 30 Mar 2020
      • Research & Ideas

      The New Rules for Remote Work: Pandemic Edition

      by Dina Gerdeman

      Welcome to the new world of remote work, where employees struggle to learn the rules, managers are unsure how to help them, and organizations get a glimpse into the future. Open for comment; Comment(s) posted.

      • 21 Jan 2020
      • Research & Ideas

      Lessons for Retailers from the Rebirth of Indie Bookstores

      by Michael Blanding

      Independent bookstores are resurging. Their strategies offer lessons for many disrupted industries to compete against Amazon and other digital retailers, says Ryan Raffaelli. Open for comment; Comment(s) posted.

      • 14 Aug 2019
      • Sharpening Your Skills

      The Manager's Guide to Leveraging Disruption

      by Sean Silverthorne

      Clayton M. Christensen's seminal book, The Innovator's Dilemma, helped ignite the idea of innovative disruption. His Harvard Business School colleagues have been adding to innovation research ever since. Open for comment; Comment(s) posted.

      • 08 Jul 2019
      • Research & Ideas

      Are Paywalls Saving Newspapers?

      by Kristen Senz

      Newspapers with reputable brands and unique content are finding success behind paywalls. For most papers, however, the future is not so clear, says Doug J. Chung. Open for comment; Comment(s) posted.

      • 07 Jul 2019
      • HBS Case

      Walmart's Workforce of the Future

      by Julia Hanna

      A case study by William Kerr explores Walmart's plans for future workforce makeup and training, and its search for opportunities from digital infrastructure and automation. Open for comment; Comment(s) posted.

      • 18 Feb 2019
      • Book

      What’s Really Disrupting Business? It’s Not Technology

      by Danielle Kost

      Technology doesn't drive disruption—customers do. In a new book, marketing professor Thales Teixeira argues that successful disruptors are faster to spot and serve emerging customer needs than larger competitors. Open for comment; Comment(s) posted.

      • 11 Feb 2019
      • Research & Ideas

      The Business of Saving the Planet

      by Sean Silverthorne

      The biggest challenge facing today's business leaders? Putting their operations in harmony with the environment. Read the latest research around building sustainability into business processes and management practices. Open for comment; Comment(s) posted.

      • 07 Feb 2019
      • Book

      How Big Companies Can Outrun Disruption

      by Martha Lagace

      Large companies can be easy targets for disruption, but Gary Pisano says there are steps that can keep them ahead of the innovation curve. Rule 1: Don't emulate startup cultures. Open for comment; Comment(s) posted.

      • 07 Jan 2019
      • Research & Ideas

      The Better Way to Forecast the Future

      by Roberta Holland

      We can forecast hurricane paths with great certainty, yet many businesses can't predict a supply chain snafu just around the corner. Yael Grushka-Cockayne says crowdsourcing can help. Open for comment; Comment(s) posted.

      • 20 Dec 2018
      • Cold Call Podcast

      Using Fintech to Disrupt Eastern Bank from Within

      When Eastern Bank decided to battle a threat from new competitors, it hired a fintech executive to set up Eastern Labs and start innovating. Karen Mills discusses her case study on what happened next. Open for comment; Comment(s) posted.

      • 28 Nov 2018
      • HBS Case

      On Target: Rethinking the Retail Website

      by Dina Gerdeman

      Target is one big-brand retailer that seems to have survived and even thrived in the apocalyptic retail landscape. What's its secret? Srikant Datar discusses the company's relentless focus on online data. Open for comment; Comment(s) posted.

      • 20 Apr 2018
      • Working Paper Summaries

      Executive Education in the Digital Vortex: The Disruption of the Supply Landscape

      by Mihnea Moldoveanu and Das Narayandas

      The competitive landscape of executive education is feeling a tectonic shift even as demand grows for managerial skills. This study maps and analyzes the major providers of executive education programs, including business schools, consultancies, and corporate universities, to better understand and explain the industry’s present and future dynamics.

      • 05 Mar 2018
      • Working Paper Summaries

      Nowcasting Gentrification: Using Yelp Data to Quantify Neighborhood Change

      by Edward L. Glaeser, Hyunjin Kim, and Michael Luca

      This study finds that data from digital platforms (in this case, Yelp) can help forecast which neighborhoods are gentrifying and provide new ways to measure business landscape changes that accompany demographic changes.

      • 03 Feb 2018
      • Op-Ed

      How to Heed BlackRock's Call for Corporate Social Responsibility

      by Julie Battilana

      BlackRock's Larry Fink is challenging CEOs to serve a social purpose as well as a financial one. Institutional change expert Julie Battilana discusses what it will take to create this "transformation of capitalism." Open for comment; Comment(s) posted.

      • 02 Jan 2018
      • Research & Ideas

      The Most Popular Stories and Research Papers of 2017

      by Sean Silverthorne

      The most visited stories on Harvard Business School Working Knowledge in 2017 included new research on gender and racial bias, personal productivity, and happiness. What do you think were the most powerful business trends of the year? Open for comment; Comment(s) posted.

      • 20 Sep 2017
      • Research & Ideas

      The Three Types of Leaders Who Create Radical Change

      by Carmen Nobel

      Every successful social movement requires three distinct leadership roles: the agitator, the innovator, and the orchestrator, according to institutional change expert Julie Battilana. Open for comment; Comment(s) posted.

      • 24 May 2017
      • Working Paper Summaries

      Reinventing the American Wine Industry: Marketing Strategies and the Construction of Wine Culture

      by Ai Hisano

      Since the 1960s, the United States has seen spectacular growth in wine consumption. This paper explores how businesses reinveted the image of wine. This creation of the new market, like other consumer products, had social and cultural consequences. In the US, wine became a status symbol and a renforcer of social and class divisions.

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