Change Management
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- 05 Dec 2022
- What Do You Think?
How Would Jack Welch’s Leadership Style Fare in Today’s World?
Some consider Jack Welch the best CEO of the 20th century, but two recent books examine his effectiveness as a leader. James Heskett ponders his early interactions with Welch and his complex legacy. Open for comment; 0 Comments.

- 29 Nov 2022
- Research & Ideas
Is There a Method to Musk’s Madness on Twitter?
Elon Musk's brash management style has upended the social media platform, but was bold action necessary to address serious problems? Andy Wu discusses the tech entrepreneur's takeover of Twitter.

- 18 Nov 2022
- HBS Case
What Does It Take to Safeguard a Legacy in Asset Management?
Diverse hiring, deep research, and a collaborative culture have defined Brown Capital's successful investment approach. But would those qualities endure after its founder retires? A case study by Luis Viceira and Emily McComb explores how the second-largest Black-founded investment firm is preparing for its next phase.

- 08 Sep 2022
- Book
Gen Xers and Millennials, It’s Time To Lead. Are You Ready?
Generation X and Millennials—eagerly waiting to succeed Baby Boom leaders—have the opportunity to bring more collaboration and purpose to business. In the book True North: Emerging Leader Edition, Bill George offers advice for the next wave of CEOs.

- 16 Aug 2022
- Op-Ed
Now Is the Time for Entrepreneurs to Play Offense
With the specter of recession looming, many worried founders and executives are aggressively shoring up cash. But shrewd entrepreneurs are using these six tactics instead to gain advantage, says Jeffrey Bussgang.

- 05 Apr 2022
- Cold Call Podcast
Transforming Deloitte’s Approach to Consulting
Pixel helps facilitate open talent and crowdsourcing for Deloitte Consulting client engagements. But while some of Deloitte’s principals are avid users of Pixel’s services, uptake across the organization has been slow, and in some pockets has met with deep resistance. Balaji Bondili, head of Pixel, must decide how best to grow Deloitte Consulting’s use of on-demand talent, as consulting companies and their clients face transformative change. Professor Mike Tushman discusses Deloitte’s challenges in pursuing this new approach to consulting, and what it takes to be a “corporate explorer” like Bondili in his case, “Deloitte’s Pixel: Consulting with Open Talent.” Open for comment; 0 Comments.

- 14 Dec 2021
- Op-Ed
To Change Your Company's Culture, Don't Start by Trying to Change the Culture
Skip the inspirational speeches and culture committees. Meaningful culture change comes about only when companies rethink how they manage, lead, and pursue strategic goals, says Michael Beer. Open for comment; 0 Comments.

- 01 Nov 2021
- What Do You Think?
How Long Does It Take to Improve an Organization’s Culture?
If organizational culture is so important, why do so many companies struggle to change? James Heskett looks at the role of leaders—like Microsoft CEO Satya Nadella—in challenging a company's collective mindset. Open for comment; 0 Comments.

- 17 Sep 2021
- Research & Ideas
The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?
Eugene Soltes explains why the fraud case against the Theranos cofounder isn't as simple as it seems, and why a conviction probably wouldn't deter unethical behavior from others. Open for comment; 0 Comments.

- 12 May 2021
- Book
The Hard Truth About Being a CEO
CEOs rarely get the full story from advisers and don't seem to know when to step down, says David Fubini. His book Hidden Truths offers candid wisdom for leaders. Open for comment; 0 Comments.

- 04 May 2021
- Book
Best Buy: How Human Connection Saved a Failing Retailer
In The Heart of Business, former Best Buy CEO Hubert Joly shares how he revived the ailing electronics chain, offering a guide to leaders facing seemingly insurmountable challenges. Open for comment; 0 Comments.

- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
Many business leaders are convinced that large-scale change is necessary to bounce back from difficult times. But a professional soccer team's surprise success shows that smaller measures can work better, write Boris Groysberg and colleagues. Open for comment; 0 Comments.

- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
Welcome to the new world of remote work, where employees struggle to learn the rules, managers are unsure how to help them, and organizations get a glimpse into the future. Open for comment; 0 Comments.

- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
A case study by William Kerr explores Walmart's plans for future workforce makeup and training, and its search for opportunities from digital infrastructure and automation. Open for comment; 0 Comments.
- 25 Apr 2016
- Book
A Three-Box Solution to Managing Innovation
In The Three-Box Solution, Vijay Govindarajan adapts an ancient Hindu philosophy to balance a company's often competing realities of past, present, and future. The more we can plan for opportunity, the better the possibility of creating a successful future. Open for comment; 0 Comments.
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
SUMMING UP: Is good management timing primarily a function of strategy or culture? James Heskett's readers add their opinions. What do YOU think? Open for comment; 0 Comments.
- 03 Jun 2015
- What Do You Think?
Is the Time Right for Self-Management?
SUMMING UP When and where will holacracy, also known as self-management, work best? James Heskett's readers are conflicted as they respond to Zappos.com's radical adoption of the less-is-more management structure. What do YOU think? Open for comment; 0 Comments.
- 20 Apr 2015
- Research & Ideas
The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs
David Yoffie and Michael Cusumano find common leadership lessons from the tech titans of Microsoft, Intel, and Apple in the new book, Strategy Rules. Open for comment; 0 Comments.
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
Part 1: The new book Retail Revolution: Will Your Brick and Mortar Store Survive? argues that ecommerce is about to deal severe blows to many familiar store-based brands—even including Walmart. Here's how retailers can fight back, according to Rajiv Lal, José Alvarez, and Dan Greenberg. Open for comment; 0 Comments.
How Does Remote Work Affect Innovation?
Many companies are still trying to figure out how to manage teams that have limited in-person contact. Remote work will likely lead to new ideas, but what kind? asks James Heskett. Open for comment; 0 Comments.