Communication Intention and Meaning
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- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
When company leaders can't hear the voices of their workers, serious strategic mistakes are likely. Michael Beer discusses ways organizations can build powerful communication channels in new video. Open for comment; 0 Comments.
- 25 Nov 2019
- Research & Ideas
When Your Passion Works Against You
Passion is supposed to be the secret sauce that transforms average managers into dynamic leaders. The reality is more complicated, says Jon M. Jachimowicz. Open for comment; 0 Comments.
- 19 Nov 2018
- Working Paper Summaries
Lazy Prices
The most comprehensive information windows that firms provide to the markets—in the form of their mandated annual and quarterly filings—have changed dramatically over time, becoming significantly longer and more complex. When firms break from their routine phrasing and content, this action contains rich information for future firm stock returns and outcomes.
- 29 Aug 2017
- Book
Using Language to Build a Global Company
In her new book The Language of Global Success, Tsedal Neeley describes Japanese tech giant Rakuten's five-year effort to adopt English as its lingua franca of business. Open for comment; 0 Comments.
- 03 Aug 2016
- Research & Ideas
Ominous Background Music Is Bad for Sharks
Experimental research reveals the influential power of music to help or hurt fundraising campaigns. Elizabeth Keenan and Andrew P. Nosal discuss how the scary music associated with sharks gives them a bad rap, which may hinder conservation efforts. Open for comment; 0 Comments.
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
In a social media culture that encourages sharing of embarrassing information, revealing too much can benefit individuals but hurt businesses. New research papers from Leslie John and Michael Luca help explain why. Open for comment; 0 Comments.
- 06 Oct 2010
- Research & Ideas
John Kotter: Four Ways to Kill a Good Idea
Every visionary knows the frustration of pitching a great idea, only to see it killed by naysayers, say HBS professor emeritus John P. Kotter and University of British Columbia professor Lorne A. Whitehead. In an excerpt from their new book, Buy-IN: Saving Your Good Idea from Getting Shot Down, the authors reveal strategies used by your critics—and how to defend against them. Key concepts include: Fear mongering involves creating infectious anxiety, scaring others into believing that a good idea is far too risky to pursue. Death by delay entails stalling an idea with never-ending questions, straw polls, and meetings—until the idea eventually loses momentum and peters out. Confusion consists of peppering a conversation with a stream of irrelevant facts and convoluted questions, making it nearly impossible for the innovator to keep the discussion on track. Ridicule is a direct attack on the character of the person who proposed the idea, creating indirect doubts about the idea itself. Closed for comment; 0 Comments.
- 05 Mar 2009
- What Do You Think?
How Frank or Deceptive Should Leaders Be?
HBS professor Jim Heskett sums up comments to this month's column. Given the possibility that a naturally pessimistic (or perhaps more realistic) CEO might adversely affect everything from market reactions to employee morale, HBS Working Knowledge readers' comments are full of advice for honesty, candor, and an optimistic bias. Closed for comment; 0 Comments.
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
Francesca Gino discusses the psychology of conversation in politicized workplaces and how managers can improve their conversation styles to create high-quality collaboration. Open for comment; 0 Comments.