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New research on competency and skills from Harvard Business School faculty on issues including global talent flows, talent development, and motivation.
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Diversity and Inclusion at Mars Petcare: Translating Awareness into Action

Re: Katherine B. Coffman

In 2020, the Mars Petcare leadership team found themselves facing critically important inclusion and diversity issues. Unprecedented protests for racial justice in the U.S. and across the globe generated demand for substantive change, and Mars Petcare's 100,000 employees across six continents were ready for visible signs of progress. How should Mars’ leadership build on their existing diversity, equity, and inclusion efforts and effectively capitalize on the new energy for change? Harvard Business School associate professor Katherine Coffman is joined by Erica Coletta, Mars Petcare’s chief people officer, and Ibtehal Fathy, global inclusion and diversity officer at Mars Inc., to discuss the case, “Inclusion and Diversity at Mars Petcare.”

How Are Middle Managers Falling Down Most Often on Employee Inclusion?

by James Heskett

Companies are struggling to retain employees from underrepresented groups, many of whom don't feel heard in the workplace. What do managers need to do to build truly inclusive teams? asks James Heskett. Open for comment; 0 Comments.

Every Company Should Have These Leaders—or Develop Them if They Don't

by Hise Gibson

Companies need T-shaped leaders, those who can share knowledge across the organization while focusing on their business units, but they should be a mix of visionaries and tacticians. Hise Gibson breaks down the nuances of each leader and how companies can cultivate this talent among their ranks.

Is AI Coming for Your Job?

by Kristen Senz

In a post-AI world, where an algorithm can draft marketing copy—or even pop songs and movie scripts—anything seems possible. Harvard Business School faculty members discuss how artificial intelligence could reshape how work gets done.

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

by Ben Rand

Employees who clock in a few minutes late—or not at all—often dampen sales and productivity, says a study of 100,000 workers by Ananth Raman and Caleb Kwon. What can managers do to address chronic tardiness and absenteeism?

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

by Scott Van Voorhis

Employees who bow out of a company's wellness program or retirement savings plan might not know these perks exist. Leslie John offers advice for motivating workers to participate in incentive programs.

5 Companies Where Employees Move Up the Ladder Fast

by Pamela Reynolds

IBM, Southwest Airlines, and other companies proactively help workers advance their careers to try to retain them, says research by Joseph Fuller. The findings show just how important an employer can be to future salary and job prospects.

It’s All in a Name: Reputable Investors Help Startups Shine

by Rachel Layne

Attracting high-quality talent is a challenge for any young firm. Shai Bernstein says startups get a reputation boost and draw more job applicants when they're backed by well-known venture capital investors.

Your Best Employees Are Burning Out: A Framework for Retaining Talent

by Hise Gibson and MaShon Wilson

Companies have long ignored the factors that are burning out employees today. Hise Gibson and MaShon Wilson offer a five-step approach for leaders who are ready to confront this scourge and support their talent.

Now Is the Time for Entrepreneurs to Play Offense

by Jeffrey Bussgang

With the specter of recession looming, many worried founders and executives are aggressively shoring up cash. But shrewd entrepreneurs are using these six tactics instead to gain advantage, says Jeffrey Bussgang.

What Does It Take to Close the Opportunity Gap in America’s Labor Market?

Re: V. Kasturi Rangan

In the wake of George Floyd’s killing and widespread protests for social justice in the United States, OneTen was formed by a coalition of 40 large companies to address the disparity in job opportunities for African Americans without four-year college degrees. Their goal was to provide one million jobs in 10 years. But in order to do that, OneTen had to analyze the underlying problems and formulate recommendations for both system-level problems and those that manifest themselves at an organizational level. Professor Kash Rangan and OneTen CEO Maurice Jones discuss OneTen’s approach in the case, “OneTen: One Million Opportunities in Ten Years.”

College Degrees: The Job Requirement Companies Seek, but Don't Really Need

by Jay Fitzgerald

Hiring platforms routinely screen out experienced candidates simply because they aren't college graduates. With millions of openings going unfilled, Boris Groysberg says that companies should look for skills instead of degrees.

Effective Leaders Share the Spotlight with Their Teams

by Pamela Reynolds

Many executives make decisions alone and take credit for every win. Research by Yuan Zou and Ethan Rouen shows how leaders—and their companies—directly benefit when they engage and elevate colleagues. Open for comment; 0 Comments.

When Working Harder Doesn’t Work, Time to Reinvent Your Career

by Avery Forman

The second half of your life could be better than the first. Really. In the book From Strength to Strength, Arthur Brooks shows how letting go of past glory can open the possibilities of life's "second curve." Open for comment; 0 Comments.

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

by Hise Gibson and Shawnette Rochelle

Too many companies fail to see the potential of their best middle managers—and lose them to other firms. Hise Gibson and Shawnette Rochelle offer a framework for helping these promising leaders grow. Open for comment; 0 Comments.

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

by Robin Abrahams, Boris Groysberg, and Steven L. Manchel

Remote work and pandemic turbulence have made it easier to poach star teams. Boris Groysberg and colleagues offer advice for companies trying to retain or recruit high performers, and for professionals considering a move. Open for comment; 0 Comments.

Why America Needs a Better Bridge Between School and Career

by Joseph B. Fuller and Rachel Lipson

As the COVID-19 pandemic wanes, America faces a critical opportunity to close gaps that leave many workers behind, say Joseph Fuller and Rachel Lipson. What will it take? Open for comment; 0 Comments.

Launching a Career in the COVID Economy? Here Are 5 Tips.

by Carolyn DiPaolo

The pandemic roiled education and the economy, but it doesn't have to derail a new graduate's career. In The Unspoken Rules, Gorick Ng offers advice to help job seekers find the right path. Open for comment; 0 Comments.

Reversing Brain Drain: Moving Talent to Middle America

Re: Prithwiraj Choudhury

After decades of brain drain in rural America, Tulsa Remote is working to attract a diverse group of remote workers to live in Tulsa, Oklahoma. The program offers a $10,000 grant to remote workers and entrepreneurs living outside Oklahoma, who relocate to the state’s second largest city for one year, with the goal that they stay longer and truly engage in the community. Professor Prithwiraj “Raj” Choudhury discusses how the Tulsa Remote model provides workers the flexibility to move out of congested cities and explores the challenges in scaling this model throughout rural America and beyond, in his case, “Tulsa Remote: Moving Talent to Middle America.” Open for comment; 0 Comments.

Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups

by Rachel Layne

Small companies are receiving fewer applications, particularly from experienced professionals, according to research by Shai Bernstein and colleagues. How can startups overcome pandemic fears and compete for talent? Open for comment; 0 Comments.