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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 05 Jan 2021
      • Cold Call Podcast

      Using Behavioral Science to Improve Well-Being for Social Workers

      For child and family social workers, coping with the hardships of children and parents is part of the job. But that can cause a lot of stress. Is it possible for financially constrained organizations to improve social workers’ well-being using non-cash rewards, recognition, and other strategies from behavioral science? Assistant Professor Ashley Whillans describes the experience of Chief Executive Michael Sanders’ at the UK’s What Works Centre for Children’s Social Care, as he led a research program aimed at improving the morale of social workers in her case, “The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being.”  Open for comment; 0 Comment(s) posted.

      Read the Transcript

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      Competitive StrategyRemove Competitive Strategy →

      New research on competitive strategy from Harvard Business School faculty on issues including Michael E. Porter's pioneering work on the "five forces," how nations compete, and the unique challenges of competing in a digital world.
      Page 1 of 55 Results →
      • 07 Sep 2020
      • Research & Ideas

      How to Help Small Businesses Survive COVID's Next Phase

      by Danielle Kost

      For small businesses that have survived the coronavirus so far, what's next? Karen Mills outlines steps that business owners and government should take immediately. Open for comment; Comment(s) posted.

      • 01 Jun 2020
      • What Do You Think?

      Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

      by James Heskett

      James Heskett's readers have little sympathy for Amazon's loss of market share during the pandemic. Has the organization lost its ability to learn? Open for comment; Comment(s) posted.

      • 21 Apr 2020
      • Research & Ideas

      7 Successful Battle Strategies to Beat COVID-19

      by Euvin Naidoo

      The Agile methodology used to speed complex software development is also helpful for managing decision-making in today's crisis environment, says Euvin Naidoo. Open for comment; Comment(s) posted.

      • 17 Mar 2020
      • Cold Call Podcast

      Is There a Winner in Huawei’s Digital Cold War with the US?

      Re: William C. Kirby

      Bill Kirby discusses his case study of China-based Huawei’s growth and ultimate confrontation with the United States government, and China's response to the coronavirus. Open for comment; Comment(s) posted.

      • 09 Mar 2020
      • Research & Ideas

      Warring Algorithms Could Be Driving Up Consumer Prices

      by Kristen Senz

      Companies increasingly use software to conduct rapid price changes. Alexander MacKay explains why firms might benefit but consumers should be worried. Open for comment; Comment(s) posted.

      • 25 Feb 2020
      • Working Paper Summaries

      Reinventing Retail: The Novel Resurgence of Independent Bookstores

      by Ryan Raffaelli

      Independent booksellers in the United States have proven resilient in the face of multiple technological and business model shifts in the bookselling industry. By tapping into a larger social movement that promotes the value of shopping local and a desire to cultivate community, successful booksellers are differentiating themselves from online and big box competitors.

      • 10 Feb 2020
      • In Practice

      6 Ways That Emerging Technology Is Disrupting Business Strategy

      by Danielle Kost

      How are AI, data analytics, and the Internet of Things changing the way business leaders think about strategy? Harvard Business School faculty members discuss how emerging technology has changed the rules of competition. Open for comment; Comment(s) posted.

      • 21 Jan 2020
      • Research & Ideas

      Lessons for Retailers from the Rebirth of Indie Bookstores

      by Michael Blanding

      Independent bookstores are resurging. Their strategies offer lessons for many disrupted industries to compete against Amazon and other digital retailers, says Ryan Raffaelli. Open for comment; Comment(s) posted.

      • 09 Jan 2020
      • Book

      Rethinking Business Strategy in the Age of AI

      by Dina Gerdeman

      For the first time in 100 years, new technologies such as artificial intelligence are causing firms to rethink their competitive strategy and organizational structure, say Marco Iansiti and Karim R. Lakhani, authors of the new book Competing in the Age of AI. Open for comment; Comment(s) posted.

      • 17 Dec 2019
      • Cold Call Podcast

      Under Pressure, Oxxo Rethinks the Convenience Store

      Re: Tatiana Sandino

      Mexican convenience store chain Oxxo dominated its market—until its chief rival doubled in size almost overnight. Professor Tatiana Sandino discusses her recent case study CEO Eduardo Padilla's response. Open for comment; Comment(s) posted.

      • 20 Sep 2019
      • Research & Ideas

      Solving the Riddle of How Companies Grow Over Time

      by Michael Blanding

      Can company growth rates persist over long periods of time? A new study of long-lasting enterprises might make CEOs rethink their strategies, says Gary Pisano. Open for comment; Comment(s) posted.

      • 25 Jun 2019
      • Cold Call Podcast

      In the Platform Economy, Upwork Searches for Better Matches in the Cloud

      Re: David B. Yoffie

      Welcome to the Platform Economy, where business strategists must learn a new form of competition. David Yoffie and Michael Cusumano explain choices facing Upwork, which matches jobs with job hunters in the cloud. Open for comment; Comment(s) posted.

      • 17 Jun 2019
      • Research & Ideas

      What Hospitals Must Learn to Compete

      by Alumni Bulletin Staff

      3QUESTIONS Why is it so difficult for American health care providers to compete for customers? Raffaella Sadun and Leemore Dafny discuss why health care needs a business strategy. Open for comment; Comment(s) posted.

      • 17 Jun 2019
      • Working Paper Summaries

      The Comprehensive Effects of a Digital Paywall Sales Strategy

      by Doug J. Chung, Ho Kim, and Reo Song

      Many print media firms are switching to a business model requiring readers to pay for online content. This study of media paywall strategies in the US finds that adopting a digital paywall can lead to positive demand substitution from digital to print channels, particularly for large-sized firms and those with unique content.

      • 21 May 2019
      • Cold Call Podcast

      If the Key to Business Success Is Focus, Why Does Amazon Work?

      Re: Sunil Gupta

      Sunil Gupta explores the infiltration of Amazon into dozens of industries including web services, grocery, and movie production. What’s the big plan? Is the company spread too thin? Open for comment; Comment(s) posted.

      • 22 Apr 2019
      • Working Paper Summaries

      Government Technology Policy, Social Value, and National Competitiveness

      by Frank Nagle

      This study examines the impact of a French law requiring government agencies to favor open source software (OSS) over proprietary software in technology procurement processes. Results suggest a cost-effective policy lever that countries can use to both create global social value and increase their own national competitiveness.

      • 21 Mar 2019
      • HBS Case

      The Ferrari Way

      by Michael Blanding

      Secretive sports car maker Ferrari opens up to Stefan Thomke about how it has bucked industry trends to achieve success. Open for comment; Comment(s) posted.

      • 20 Feb 2019
      • Research & Ideas

      Rocket-tunity: Can Private Firms Turn a Profit in Space?

      by Scott Wallask

      Private rocket companies are competing to be the first to send paying tourists into space, perhaps even this year. Matthew Weinzierl lays out the strategic roadmap to the stars. Open for comment; Comment(s) posted.

      • 18 Feb 2019
      • Book

      What’s Really Disrupting Business? It’s Not Technology

      by Danielle Kost

      Technology doesn't drive disruption—customers do. In a new book, marketing professor Thales Teixeira argues that successful disruptors are faster to spot and serve emerging customer needs than larger competitors. Open for comment; Comment(s) posted.

      • 11 Feb 2019
      • Working Paper Summaries

      The IBM PC

      by Carliss Y. Baldwin

      The IBM PC was the first computer platform to be open by choice and not because of financial constraints. Initially, this openness kept IBM competitive. But IBM’s control over two strategic bottlenecks— standards embedded in the Basic Input Output System, and system integration and manufacturing of the computer itself—turned out to be weak.

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