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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 20 Apr 2021
      • Cold Call Podcast

      What Went Wrong with the Boeing 737 Max?

      How did the evolution of Boeing’s organization and management lead up to two tragic plane crashes—the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines flight 302 on March 9, 2019, in Ethiopia—in which a total of 346 people died? What role did cost cutting, FAA pressure, and CEO succession play in laying the foundation for this tragedy? Professor Bill George discusses the long roots that ultimately led to two tragic Boeing 737 Max crashes, and examines the response of Boeing executives to the crisis in his case, “What Went Wrong with Boeing's 737 Max?”  Open for comment; 0 Comment(s) posted.

      Read the Transcript

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      Corporate Social Responsibility and ImpactRemove Corporate Social Responsibility and Impact →

      New research on corporate social responsibility and impact from Harvard Business School faculty on issues including measuring impact, reporting results, and community involvement.
      Page 1 of 82 Results →
      • 09 Mar 2021
      • Working Paper Summaries

      Stock Price Reactions to ESG News: The Role of ESG Ratings and Disagreement

      by George Serafeim and Aaron Yoon

      Company performance evaluations have included sell-side analyst forecasts, recommendations, and credit ratings, but a newer set has emerged: environmental, social, and governance (ESG) ratings. This study finds that ESG ratings are useful for predicting future ESG news, but their predictive ability diminishes for firms with large disagreement between raters.

      • 28 Feb 2021
      • Working Paper Summaries

      Measuring Employment Impact: Applications and Cases

      by Katie Panella and George Serafeim

      Employment impact-weighted accounting statements quantify the positive and negative effects of firm practices for employees and the broader labor community. This analysis of companies in different sectors shows how these statements are beneficial both at an aggregate and more specific level.

      • 23 Feb 2021
      • Research & Ideas

      COVID-19 Shines New Light on Working Conditions in Supply Chains

      by Danielle Kost

      Michael Toffel discusses how the coronavirus pandemic has renewed concerns about how suppliers treat employees, and how a new online resource can help. Open for comment; Comment(s) posted.

      • 22 Feb 2021
      • Working Paper Summaries

      Auditor Independence and Outsourcing: Aligning Incentives to Mitigate Shilling and Shirking

      by Ashley Palmarozzo, Jodi L. Short, and Michael W. Toffel

      Firms use external auditors to monitor the quality of difficult-to-observe aspects of their business partners’ performance, including the working conditions of their suppliers. Firms can improve monitoring accuracy by having their own employees conduct some audits, and by rotating across third-party auditing firms.

      • 16 Feb 2021
      • Research & Ideas

      To Fight Climate Change, Should Green Investors Reconsider Big Oil?

      by Kristen Senz

      Sustainability funds eschew some of the biggest backers of green technology: oil companies. Research by Lauren Cohen offers reasons to re-evaluate the role of traditional energy companies in addressing climate change. Open for comment; Comment(s) posted.

      • 22 Dec 2020
      • Cold Call Podcast

      Dove: Maintaining a Brand with Purpose

      Unilever’s Dove soap became a brand with purpose when it launched the “Campaign for Real Beauty” to combat media-driven stereotypes of female beauty. Can Dove maintain both its market position and social impact in the future? Senior Lecturer, Mark Kramer discusses his case, “Dove and Real Beauty: Building a Brand with Purpose.” Open for comment; Comment(s) posted.

      • 24 Nov 2020
      • Working Paper Summaries

      Accounting for Product Impact in the Consumer Finance Industry

      by George Serafeim and Katie Trinh

      A framework and method for measuring and monetizing product impact across industries, applying it to two competitors in the consumer finance space.

      • 13 Nov 2020
      • Working Paper Summaries

      Long-Run Returns to Impact Investing in Emerging Markets and Developing Economies

      by Shawn Cole, Martin Melecky, Florian Mölders, and Tristan Reed

      Examination of every equity investment made by the International Finance Corporation, one of the largest and longest-operating impact investors, shows this portfolio has outperformed the S&P 500 by 15 percent.

      • 27 Oct 2020
      • Cold Call Podcast

      Growing a Manufacturing Company with a Social Mission

      Nehemiah Manufacturing turned a social mission of hiring convicted felons into a competitive advantage. In this podcast, Michael Chu discusses the challenges and opportunities of combining profit with social impact. Open for comment; Comment(s) posted.

      • 01 Oct 2020
      • What Do You Think?

      Are CEOs the Wrong Leaders for Stakeholder Capitalism?

      by James Heskett

      SUMMING UP: Who bears responsibility for fostering "stakeholder capitalism" to better serve societal goals? Directors? Shareholders? CEOs? Employees? Readers offer their own views to James Heskett. Open for comment; Comment(s) posted.

      • 07 Jul 2020
      • Research & Ideas

      Market Investors Pay More for Resilient Companies

      by Kristen Senz

      During a market collapse, investors will pay up for companies considered resilient in their response, according to George Serafeim. Open for comment; Comment(s) posted.

      • 30 Jun 2020
      • Book

      Capitalism Is More at Risk Than Ever

      by Martha Lagace

      Almost a decade after writing Capitalism at Risk, Joseph Bower, Herman Leonard, and Lynn Paine argue that not enough companies are stepping up to fix big global problems. Open for comment; Comment(s) posted.

      • 05 Jun 2020
      • Research & Ideas

      How Anchor Investors Help Impact Funds Succeed

      by Sean Silverthorne

      3Questions A startup fund's ability to attract a major first investor is a signal to others that the investment pool is just fine for entering. Shawn Cole and Rob Zochowski answer questions about anchor investors. Open for comment; Comment(s) posted.

      • 08 May 2020
      • Working Paper Summaries

      Corporate Environmental Impact: Measurement, Data and Information

      by George Serafeim, DG Park, David Freiberg, and T. Robert Zochowski

      This paper proposes a methodology for investors, companies, or regulators to use established environmental resources, reasonably accessible in the public domain, to measure an organization’s environmental impact from operations. These measurements contain information that is different from environmental ratings widely used by investors and other stakeholders.

      • 08 May 2020
      • In Practice

      Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

      by Danielle Kost

      Experts from Harvard Business School's Social Enterprise Initiative offer advice to nonprofits struggling to survive the coronavirus pandemic. Open for comment; Comment(s) posted.

      • 22 Apr 2020
      • Research Event

      How Investors Are Sizing Up Climate Change’s Risks—and Opportunities

      by Danielle Kost

      What are the financial implications of rising seas and extreme weather? Asset managers and risk experts gathered at Harvard Business School to discuss how they’re evaluating climate risk in their portfolios. Open for comment; Comment(s) posted.

      • 09 Apr 2020
      • Research & Ideas

      How Social Entrepreneurs Can Increase Their Investment Impact

      by Rachel Layne

      Grants or investments? Philanthropic organizations have multiple funding tools available, but choosing the wrong one can dilute the benefits, according to research by Benjamin N. Roth. Open for comment; Comment(s) posted.

      • 23 Jan 2020
      • Research & Ideas

      Businesses Need a 'Catalyst' to Make CSR Practices Stick

      by Michael Blanding

      Despite best intentions, many corporate social responsibility programs fail. One answer: Companies need community partners to sustain work over the long term, says Robert Kaplan. Open for comment; Comment(s) posted.

      • 07 Jan 2020
      • Cold Call Podcast

      Can Capitalism Be Fixed by Making Companies More Just?

      JUST Capital seeks to make public companies more "just" by measuring and ranking their overall impact on society, based on priorities most important to average Americans. Ethan Rouen and Charles Wang explore whether JUST Capital's performance evaluation methodology can improve corporate behavior. Open for comment; Comment(s) posted.

      • 04 Dec 2019
      • Working Paper Summaries

      Intelligent Design of Inclusive Growth Strategies

      by Robert S. Kaplan, George Serafeim, and Eduardo Tugendhat

      How companies, working with a catalyst, can redesign supply chains to achieve economic, environmental, and social returns.

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