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      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 05 Jan 2021
      • Cold Call Podcast

      Using Behavioral Science to Improve Well-Being for Social Workers

      For child and family social workers, coping with the hardships of children and parents is part of the job. But that can cause a lot of stress. Is it possible for financially constrained organizations to improve social workers’ well-being using non-cash rewards, recognition, and other strategies from behavioral science? Assistant Professor Ashley Whillans describes the experience of Chief Executive Michael Sanders’ at the UK’s What Works Centre for Children’s Social Care, as he led a research program aimed at improving the morale of social workers in her case, “The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being.”  Open for comment; 0 Comment(s) posted.

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      Cost ManagementRemove Cost Management →

      Page 1 of 7 Results
      • 03 Sep 2020
      • Op-Ed

      Why American Health Care Needs Its Own SEC

      by Regina E. Herzlinger

      The United States needs a health care equivalent of the Securities and Exchange Commission to increase transparency and competition, argues Regina Herzlinger. Open for comment; Comment(s) posted.

      • 27 Feb 2020
      • Sharpening Your Skills

      How Following Best Business Practices Can Improve Health Care

      by Sean Silverthorne

      Why do Harvard Business School scholars spend so much time and money analyzing health care delivery? Open for comment; Comment(s) posted.

      • 24 Sep 2018
      • Research & Ideas

      How Cost Accounting is Improving Healthcare in Rural Haiti

      by Carmen Nobel

      The cost of healthcare in rural Haiti was found to vary widely, even inside the same health organization. A pioneering cost accounting system co-developed by Robert Kaplan was called in to determine the cause. Open for comment; Comment(s) posted.

      • 15 Mar 2018
      • Working Paper Summaries

      Targeted Price Controls on Supermarket Products

      by Alberto Cavallo and Diego Aparicio

      Governments sometimes consider targeted price controls when popular goods become less affordable. Looking at price controls in Argentina between 2007 and 2015, this study’s findings suggest that new technologies like mobile phones are allowing governments to better enforce targeted price control programs, but the impact of these policies on aggregate inflation is small and short-lived.

      • 07 Mar 2018
      • Research & Ideas

      Electronic Health Records Were Supposed to Cut Medical Costs. They Haven't.

      by Roberta Holland

      Digitizing patient information promised to cut health care costs by driving down administrative expenses. So why can it cost a doctor more than $200 to process a single bill? New research by Robert Kaplan and colleagues. Open for comment; Comment(s) posted.

      • 23 Mar 2017
      • Cold Call Podcast

      Cost-cutting Leads to Turbulence in the Airline Industry

      Re: Susanna Gallani

      When a business known for delivering an exemplary customer experience faces cutbacks, what services get chopped? Assistant Professor Susanna Gallani discusses a recent case study about an airline that looks not just to survive a downturn but emerge stronger. Open for comment; Comment(s) posted.

      • 28 Jun 2004
      • Research & Ideas

      How to Avoid a Price Increase

      by Manda Salls

      Consumers hate price increases, but what is a company to do when material costs skyrocket? One answer: Think small. Professor John Gourville considers the alternative in this Q&A. Closed for comment; 0 Comment(s) posted.

      • 1
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