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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 23 Feb 2021
      • Cold Call Podcast

      Examining Race and Mass Incarceration in the United States

      The late 20th century saw dramatic growth in incarceration rates in the United States. Of the more than 2.3 million people in US prisons, jails, and detention centers in 2020, 60 percent were Black or Latinx. Harvard Business School assistant professor Reshmaan Hussam probes the assumptions underlying the current prison system, with its huge racial disparities, and considers what could be done to address the crisis of the American criminal justice system in her case, “Race and Mass Incarceration in the United States.”  Open for comment; 0 Comment(s) posted.

      Read the Transcript

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      Crisis ManagementRemove Crisis Management →

      New research on crisis management from Harvard Business School faculty on issues including how to avoid panicking in the face of adversity, what companies learned from 9/11 and other crises, and the proper use of risk management.
      Page 1 of 43 Results →
      • 04 Feb 2021
      • Research & Ideas

      Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

      by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg

      Boris Groysberg and colleagues peer into the minds of 10 global CEOs trying to steer their businesses through the upheaval of COVID-19. Open for comment; Comment(s) posted.

      • 14 Dec 2020
      • Working Paper Summaries

      Nonprofit Boards: It is Time to Lift Your Gaze and See the System

      by Shamal Dass, Kristy Muir, and V. Kasturi Rangan

      Not every organization should attempt to solve problems at a system level, but can become more aware of systemic issues, ensuring that solutions dovetail into the macrosystem for best collective impact.

      • 16 Nov 2020
      • Research & Ideas

      Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

      by Sean Silverthorne

      Rosabeth Moss Kanter discusses ways leaders can navigate bumpy transitions and heal divided constituencies. Open for comment; Comment(s) posted.

      • 10 Sep 2020
      • Research & Ideas

      The COVID Two-Step for Leaders: Protect and Pivot

      by Boris Groysberg and Katherine Connolly Baden

      Leaders today face two great questions: how to survive, and how to capitalize on new opportunities. Insights from Boris Groysberg and Katherine Connolly Baden. Open for comment; Comment(s) posted.

      • 07 Sep 2020
      • Research & Ideas

      How to Help Small Businesses Survive COVID's Next Phase

      by Danielle Kost

      For small businesses that have survived the coronavirus so far, what's next? Karen Mills outlines steps that business owners and government should take immediately. Open for comment; Comment(s) posted.

      • 17 Aug 2020
      • Research & Ideas

      What the Stockdale Paradox Tells Us About Crisis Leadership

      by Boris Groysberg and Robin Abrahams

      The Stockdale Paradox and survival psychology contain wisdom for how leaders can manage the coronavirus crisis, according to Boris Groysberg and Robin Abrahams. Open for comment; Comment(s) posted.

      • 16 Jul 2020
      • Research & Ideas

      Restaurant Revolution: How the Industry Is Fighting to Stay Alive

      by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery

      Top restaurant operators share their experiences attempting to survive the pandemic, and how they see the future. Research by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery. Open for comment; Comment(s) posted.

      • 14 Jul 2020
      • Research & Ideas

      Restarting Under Uncertainty: Managerial Experiences from Around the World

      by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

      A survey of 50 companies across countries and industries reveals business leaders are hard at work adapting to the COVID threat. Research by Raffaella Sadun and colleagues. Open for comment; Comment(s) posted.

      • 09 Jul 2020
      • Research & Ideas

      It’s Time to Reset Decision-Making in Your Organization

      by Boris Groysberg and Sarah Abbott

      Clear decision-making in a crisis depends on sound methodology and gathering information from a variety of sources. Advice from Boris Groysberg and Sarah Abbott. Open for comment; Comment(s) posted.

      • 26 Jun 2020
      • Research & Ideas

      Why Japanese Businesses Are So Good at Surviving Crises

      by Dina Gerdeman

      As demonstrated after the 2011 earthquake and tsunami, Japanese businesses have a unique capability for long-term survival. Hirotaka Takeuchi explains their strategy of investing in community over profits during turbulent times. Open for comment; Comment(s) posted.

      • 12 Jun 2020
      • Working Paper Summaries

      Corporate Resilience and Response During COVID-19

      by Alex Cheema-Fox, Bridget LaPerla, George Serafeim, and Hui (Stacie) Wang

      Investors look for evidence during a market crisis that a company is resilient. This study includes findings that challenge the notion that companies need to adopt practices that hurt their employees because investors want them to do so.

      • 27 May 2020
      • Research & Ideas

      What South Korea Teaches the World About Fighting COVID

      by Doug J. Chung

      South Korea initially had the largest number of Coronavirus infections outside of China, but new cases have decreased sharply. What is the country doing right? asks Doug Chung. Open for comment; Comment(s) posted.

      • 15 May 2020
      • Research & Ideas

      Find Your Pragmatic Path through Radical Uncertainty

      by Howard Stevenson, Eugene B. Kogan, and Shirley Spence

      The challenge during times of unchartered uncertainty is to find a pragmatic middle ground between acting thoughtlessly and not acting at all, say Howard Stevenson and colleagues. Open for comment; Comment(s) posted.

      • 04 May 2020
      • Research & Ideas

      Predictions, Prophets, and Restarting Your Business

      by Frank V. Cespedes

      Businesses are starting to plan their re-entry into the market, but how do they know what that market will look like? Frank V. Cespedes warns against putting too much trust in forecasters. Open for comment; Comment(s) posted.

      • 13 Apr 2020
      • Research & Ideas

      Small Businesses Are Worse Off Than We Thought

      by Kristen Senz

      A survey of small-business owners shows that lack of liquidity and skepticism of government programs are compounding COVID crisis recovery efforts. Open for comment; Comment(s) posted.

      • 03 Apr 2020
      • Working Paper Summaries

      Working (From Home) During a Crisis: Online Social Contributions by Workers During the Coronavirus Shock

      by Prithwiraj Choudhury, Wesley W. Koo, and Xina Li

      This study shows that people working from home (WFH) make more online contributions to socially helpful topics, yet face higher psychic costs and anxiety about time constraints. Managers might consider giving WFH workers more temporal flexibility to deal with time constraints during this crisis.

      • 02 Apr 2020
      • What Do You Think?

      What Are Lessons for Leaders from This Black Swan Crisis?

      by James Heskett

      SUMMING UP: Readers of this month's James Heskett post disagree on whether COVID-19 is a Black Swan event, but most argue that organizations must be better prepared for inevitable downturns. Open for comment; Comment(s) posted.

      • 26 Mar 2020
      • Research & Ideas

      7 Leadership Principles for Managing in the Time of Coronavirus

      by John A. Quelch

      Leaders managing their organizations through crisis show seven distinctive capabilities, says John A. Quelch. Call them the seven Cs. Open for comment; Comment(s) posted.

      • 24 Mar 2020
      • Research & Ideas

      These Coronavirus Heroes Show Us How Crisis Leadership Works

      by Bill George

      Now is the time for leaders to inspire their organizations to help the world through the COVID-19 crisis. Bill George has a list of authentic leaders who are up to the challenge. Open for comment; Comment(s) posted.

      • 20 Mar 2020
      • Research & Ideas

      How Small Businesses Can Survive the Coronavirus Outbreak

      by Danielle Kost

      COVID-19 will put many small businesses on life support. Karen G. Mills, who has been advising policymakers on aid options, offers guidance to owners on the brink of ruin. Open for comment; Comment(s) posted.

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