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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 23 Feb 2021
      • Cold Call Podcast

      Examining Race and Mass Incarceration in the United States

      The late 20th century saw dramatic growth in incarceration rates in the United States. Of the more than 2.3 million people in US prisons, jails, and detention centers in 2020, 60 percent were Black or Latinx. Harvard Business School assistant professor Reshmaan Hussam probes the assumptions underlying the current prison system, with its huge racial disparities, and considers what could be done to address the crisis of the American criminal justice system in her case, “Race and Mass Incarceration in the United States.”  Open for comment; 0 Comment(s) posted.

      Read the Transcript

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      Decision MakingRemove Decision Making →

      New research on decision making from Harvard Business School faculty on issues including policymaking, approaches to common work problems, and predicting behavior.
      Page 1 of 202 Results →
      • 17 Dec 2020
      • Working Paper Summaries

      How Do CEOs Make Strategy?

      by Mu-Jeung Yang, Michael Christensen, Nicholas Bloom, Raffaella Sadun, and Jan Rivkin

      A study of 262 Harvard Business School-educated CEOs traces differences in strategic decision-making across managers. CEOs leading larger, faster-growing firms tend to make highly structured strategic decisions and use more analytical deliberation. Management education has long-lasting effects on decision-making.

      • 06 Dec 2020
      • Working Paper Summaries

      'Repayment-by-Purchase' Helps Consumers to Reduce Credit Card Debt

      by Grant E. Donnelly, Cait Lamberton, Stephen Bush, Zoe Chance, and Michael I. Norton

      Many consumers fail to pay off credit card debt each month and suffer financial consequences. Repayment-by-purchase, allocating payment toward specific purchases on a credit card bill, helps consumers gain a sense of progress and control over credit card debt.

      • 13 Oct 2020
      • Cold Call Podcast

      Can Entrepreneurs Make Mobile Voting Easy and Secure?

      Making voting more accessible through technology could have tremendous payoffs for democracy—but also pose critical downsides if the product fails. Mitch Weiss, who teaches a course on public entrepreneurship, discusses his case study on Voatz and their plan to turn mobile phones into voting booths. Open for comment; Comment(s) posted.

      • 24 Sep 2020
      • Research & Ideas

      Financial Meltdowns Are More Predictable Than We Thought

      by Danielle Kost

      Robin Greenwood and Samuel G. Hanson discuss new research that shows economic crises follow predictable patterns. Open for comment; Comment(s) posted.

      • 17 Aug 2020
      • Research & Ideas

      What the Stockdale Paradox Tells Us About Crisis Leadership

      by Boris Groysberg and Robin Abrahams

      The Stockdale Paradox and survival psychology contain wisdom for how leaders can manage the coronavirus crisis, according to Boris Groysberg and Robin Abrahams. Open for comment; Comment(s) posted.

      • 02 Aug 2020
      • What Do You Think?

      Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

      by James Heskett

      SUMMING UP: Digital experimentation is gaining momentum as an everyday habit in many organizations, especially those in high tech, say James Heskett's readers. Open for comment; Comment(s) posted.

      • 21 Jul 2020
      • Working Paper Summaries

      Business Reopening Decisions and Demand Forecasts During the COVID-19 Pandemic

      by Dylan Balla-Elliott, Zoë B. Cullen, Edward L. Glaeser, Michael Luca, and Christopher Stanton

      Findings from a nationwide survey underscore the importance of demand projections and interdependencies among businesses for owners’ reopening decisions. Businesses expect the demand for their services will be greatly depressed for many months to come.

      • 09 Jul 2020
      • Research & Ideas

      It’s Time to Reset Decision-Making in Your Organization

      by Boris Groysberg and Sarah Abbott

      Clear decision-making in a crisis depends on sound methodology and gathering information from a variety of sources. Advice from Boris Groysberg and Sarah Abbott. Open for comment; Comment(s) posted.

      • 04 May 2020
      • Research & Ideas

      Predictions, Prophets, and Restarting Your Business

      by Frank V. Cespedes

      Businesses are starting to plan their re-entry into the market, but how do they know what that market will look like? Frank V. Cespedes warns against putting too much trust in forecasters. Open for comment; Comment(s) posted.

      • 13 Apr 2020
      • Working Paper Summaries

      The Bulletproof Glass Effect: When Privacy Notices Backfire

      by Aaron R. Brough, David A. Norton, and Leslie John

      Consumers regularly encounter privacy notices explaining if and how their personal information will be collected, stored, used, and shared. Evidence in this study demonstrates that privacy notices, though designed to promote a sense of confidence that personal data will not be misused, can undermine consumer trust and decrease purchase intent.

      • 12 Dec 2019
      • Research & Ideas

      How to Turn Down the Boil on Group Conflict

      by Michael Blanding

      Intergroup conflict can grind office productivity to a halt. Jeffrey Lees discusses how understanding psychological stereotypes can help divided parties compromise. Open for comment; Comment(s) posted.

      • 11 Dec 2019
      • Working Paper Summaries

      When to Apply?

      by Katherine Coffman, Manuela Collis, and Leena Kulkarni

      Using a series of experiments, the authors studied gender differences in how job-seekers perceive their own qualifications for different opportunities and how this affects their decision to apply. Results suggest that soft touch employer interventions can improve the diversity of applicant pools even if candidate beliefs about their own ability are unchanged.

      • 04 Dec 2019
      • Book

      Creating the Experimentation Organization

      by Michael Blanding

      New tools allow companies to innovate on an unprecedented scale, in every aspect of business. But the organization must also change. Stefan Thomke previews his forthcoming book, Experimentation Works. Open for comment; Comment(s) posted.

      • 13 Nov 2019
      • Research & Ideas

      Don't Turn Your Marketing Function Over to AI Just Yet

      by Kristen Senz

      Lacking human insight, artificial intelligence will be limited when it comes to helping marketers open the black box of market prediction, says Tomomichi Amano. Open for comment; Comment(s) posted.

      • 22 Oct 2019
      • Research & Ideas

      Use Artificial Intelligence to Set Sales Targets That Motivate

      by Michael Blanding

      Setting sales targets has always been an inexact science, with serious consequences if done poorly. Using AI-based advanced analytics might be the answer, argues Doug Chung. Open for comment; Comment(s) posted.

      • 17 Oct 2019
      • Working Paper Summaries

      Persuasion by Populist Propaganda: Evidence from the 2015 Argentine Ballotage

      by Rafael Di Tella, Sebastian Galiani, and Ernesto Schargrodsky

      This paper studies data generated prior to the 2015 Argentine presidential ballotage, when a government propaganda campaign was used to attack the opposition candidate and influence voter preferences. Results show the propaganda was persuasive.

      • 15 Oct 2019
      • Working Paper Summaries

      Vote Choice Formation and the Minimal Effects of TV Debates: Evidence from 61 Elections in 9 OECD Countries

      by Caroline Le Pennec-Caldichoury and Vincent Pons

      This study of 61 elections around the world finds that vote choices aggregate a lot of information obtained during the electoral season, but the contribution of TV debates to this process is negligible.

      • 18 Sep 2019
      • Working Paper Summaries

      Using Models to Persuade

      by Joshua Schwartzstein and Adi Sunderam

      “Model persuasion” happens when would-be persuaders offer receivers a streamlined way of understanding data they already know, especially when the data is open to interpretation. Using examples from finance, politics, and law, the authors find that truthtellers do not eliminate the impact of misleading persuasion because wrong models may better fit the past than correct models.

      • 24 Jul 2019
      • Lessons from the Classroom

      Can These Business Students Motivate Londoners to Do the Right Thing?

      by Dina Gerdeman

      In the Harvard Business School course Behavioral Insights, students work in the UK with psychology experts to understand what motivates consumers and workers. What they learn can help businesses of all types, says Michael Luca. Open for comment; Comment(s) posted.

      • 07 Jun 2019
      • Working Paper Summaries

      Reflexivity in Credit Markets

      by Robin Greenwood, Samuel G. Hanson, and Lawrence J. Jin

      Investors’ biases and market outcomes affect each other in a two-way feedback loop. This study develops a model of a credit market feedback loop, finding that when investors become more bullish this can predict positive returns in the short run, even if expected returns become more negative at longer horizons.

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