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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 23 Feb 2021
      • Cold Call Podcast

      Examining Race and Mass Incarceration in the United States

      The late 20th century saw dramatic growth in incarceration rates in the United States. Of the more than 2.3 million people in US prisons, jails, and detention centers in 2020, 60 percent were Black or Latinx. Harvard Business School assistant professor Reshmaan Hussam probes the assumptions underlying the current prison system, with its huge racial disparities, and considers what could be done to address the crisis of the American criminal justice system in her case, “Race and Mass Incarceration in the United States.”  Open for comment; 0 Comment(s) posted.

      Read the Transcript

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      DesignRemove Design →

      New research on design from Harvard Business School faculty on issues including urban design, designing for behavioral change, and sustainable design.
      Page 1 of 10 Results
      • 21 Mar 2019
      • HBS Case

      The Ferrari Way

      by Michael Blanding

      Secretive sports car maker Ferrari opens up to Stefan Thomke about how it has bucked industry trends to achieve success. Open for comment; Comment(s) posted.

      • 27 Feb 2019
      • Research & Ideas

      The Hidden Cost of a Product Recall

      by Danielle Kost

      Product failures create managerial challenges for companies but market opportunities for competitors, says Ariel Dora Stern. The stakes have only grown higher. Open for comment; Comment(s) posted.

      • 20 Dec 2017
      • Lessons from the Classroom

      How to Design a Better Customer Experience

      by Dina Gerdeman

      With the help of LEGO bricks, Stefan Thomke helps business executives discover how design principles can serve as building blocks to create a great customer experience. Open for comment; Comment(s) posted.

      • 05 Jul 2017
      • Working Paper Summaries

      Designing an Agile Software Portfolio Architecture: The Impact of Coupling on Performance

      by Alan MacCormack, Robert Lagerström, Martin Mocker, and Carliss Y. Baldwin

      This study deepens our understanding of how firms can better design software portfolio architectures to improve their agility. The authors examined data from over 1,000 different software applications and 3,000 dependencies between them. They found that indirect measures of coupling and dependency have more power in predicting IT agility than direct measures.

      • 14 Jun 2017
      • Working Paper Summaries

      Minimizing Justified Envy in School Choice: The Design of New Orleans' OneApp

      by Atila Abdulkadiroglu, Yeon-Koo Che, Parag A. Pathak, Alvin E. Roth, and Oliver Tercieux

      TCC (Top Trading Cycles) and DA (deferred acceptance) are the two main algorithms for priority-based resource allocation. In 2012, the New Orleans school system tried to use TCC for school assignments, but dropped it after one year. The authors of this paper compared data from New Orleans and Boston in order to review designs and algorithms for better school assignment systems.

      • 20 Jul 2016
      • Research & Ideas

      Airplane Design Brings Out the Class Warfare in Us All

      by Dina Gerdeman

      Air rage is often blamed on overcrowded flights and postage stamp-size seats, but researchers Michael Norton and Katherine A. DeCelles find another culprit: resentment toward passengers in first class. Open for comment; Comment(s) posted.

      • 23 Nov 2015
      • Working Paper Summaries

      Self Control and Commitment: Can Decreasing the Liquidity of a Savings Account Increase Deposits?

      by John Beshears, James J. Choi, David Laibson, Brigitte C. Madrian, Christopher Harris & Jung Sakong

      John Beshears and colleagues find evidence to show commitment accounts can help would-be savers with self-control problems.

      • 15 Nov 2012
      • Research & Ideas

      Funding the Design of Livable Cities

      by Lisa Chase

      As a burgeoning global population migrates to the world's urban centers, it's crucial to design livable cities that function with scarce natural resources. John Macomber discusses the critical connection between real estate financing and innovative design in the built environment. Open for comment; 4 Comment(s) posted.

      • 19 Oct 2011
      • Research & Ideas

      Designing Cities for a Sustainable Future

      by Garry Emmons

      The city of the past is likely not the city of the future—climate change is bringing an end to the traditional model. Harvard Business School faculty are thinking along with government leaders and business practitioners about how to create sustainable places to live and work. From HBS Alumni Bulletin. Open for comment; 8 Comment(s) posted.

      • 19 Feb 2008
      • Research & Ideas

      Radical Design, Radical Results

      by Julia Hanna

      Consumers appear increasingly willing to make purchase decisions based upon their emotions about a product—how it looks, or sounds, or makes them feel using it. But the traditional design process based on user experience goes only so far in creating radical innovation. Harvard Business School visiting scholar Roberto Verganti is exploring the new world of "design-driven innovation." Key concepts include: Innovative product design is risky, but provides competitive advantage to companies that understand how a product "speaks" to customers. Little theory exists to point the way for companies that want to create a successful design strategy beyond the traditional user-driven design process. Companies often adopt one of three design strategies: launch and see, see and launch, or wait and see. Innovators may often be in the see and launch category. Innovators understand and build off each other's ideas better than the imitators do. Closed for comment; 0 Comment(s) posted.

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