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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 02 Mar 2021
      • Cold Call Podcast

      Can Historic Social Injustices be Addressed Through Reparations?

      Survivors of the 1921 Tulsa Massacre and their descendants believe historic social injustices should be addressed through reparations. Professor Mihir Desai discusses the arguments for and against reparations in response to the Tulsa Massacre and, more broadly, to the effects of slavery and racist government policies in the US in his case, “The Tulsa Massacre and the Call for Reparations.”  Open for comment; 0 Comment(s) posted.

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      EducationRemove Education →

      New research on education from Harvard Business School faculty on issues including higher education, business school curriculums, and job training.
      Page 1 of 95 Results →
      • 02 Feb 2021
      • Cold Call Podcast

      Using Empathy and Curiosity to Overcome Differences

      Bill Riddick, an African-American community leader and counselor, must find a way to bridge the divide between Black and white community leaders, who are on opposing sides of school integration in Durham, North Carolina, in 1971. Harvard Business School professor Francesca Gino and Jeffrey Huizinga explain how empathy and curiosity can foster understanding in divisive situations in their case, “Bill Riddick and the Durham S.O.S. Charrette.” Open for comment; Comment(s) posted.

      • 01 Feb 2021
      • Working Paper Summaries

      Learning with People Like Me: The Role of Age-Similar Peers on Online Business Course Engagement

      by Laura R. Huber, Jacqueline N. Lane, and Karim R. Lakhani

      Online learning usually has lower course engagement and higher dropout rates than in-person instruction. However, when classmates are of similar ages it helps boost retention and engagement. Similar-aged classmates have more in common, making interactions mutually rewarding.

      • 17 Dec 2020
      • Working Paper Summaries

      How Do CEOs Make Strategy?

      by Mu-Jeung Yang, Michael Christensen, Nicholas Bloom, Raffaella Sadun, and Jan Rivkin

      A study of 262 Harvard Business School-educated CEOs traces differences in strategic decision-making across managers. CEOs leading larger, faster-growing firms tend to make highly structured strategic decisions and use more analytical deliberation. Management education has long-lasting effects on decision-making.

      • 06 Aug 2020
      • Research & Ideas

      Who Will Give You the Best Professional Guidance?

      by Julia B. Austin

      Even the most powerful leaders need support and guidance occasionally. Julia Austin offers advice own how and where to find the right type of mentor. Open for comment; Comment(s) posted.

      • 01 Jul 2020
      • Working Paper Summaries

      Scaling Up Behavioral Science Interventions in Online Education

      by Rene F. Kizilcec, Justin Reich, Michael Yeomans, Christoph Dann, Emma Brunskill, Glenn Lopez, Selen Turkay, Joseph J. Williams, and Dustin Tingley

      Online courses can lack support structures that are often bundled with traditional higher education. Short pre-course interventions can have short-term benefits, but more innovation throughout the course is needed to have sustained impact on student success.

      • 27 Apr 2020
      • Research & Ideas

      How Remote Work Changes What We Think About Onboarding

      by Boris Groysberg

      COVID-19 has turned many companies into federations of remote workplaces, but without guidance on how their onboarding of new employees must change, says Boris Groysberg. Open for comment; Comment(s) posted.

      • 06 Mar 2020
      • Book

      A Great Teacher's Lessons for Leading

      by Martha Lagace

      Thomas DeLong, a professor at Harvard Business School, explains in a new book what makes a great teacher—and manager. Open for comment; Comment(s) posted.

      • 03 Mar 2020
      • Cold Call Podcast

      Do Universities Need 2U To Create Digital Education?

      Karim Lakhani and Marco Iansiti discuss how universities are looking for technology partners to deliver digital education, as well as their new book, “Competing in the Age of AI.” Open for comment; Comment(s) posted.

      • 06 Jan 2020
      • Working Paper Summaries

      The Future of Executive Development: The CLO’s Compass and The Executive Programs Designer’s Guide

      by Mihnea Moldoveanu and Das Narayandas

      Digitalization is reshaping companies’ demand for executive education. Executive education providers have to adapt quickly to these new demands and cost structures if they wish to survive. This paper guides providers as well as chief learning officers and chief talent officers who want to chart effective routes through the emerging landscape of executive development.

      • 06 Jan 2020
      • Working Paper Summaries

      From Know-It-Alls to Learn-It-Alls: Executive Development in the Era of Self-Refining Algorithms, Collaborative Filtering and Wearable Computing

      by Mihnea Moldoveanu and Das Narayandas

      Learning happens most reliably and efficiently when it is contextualized, personalized, and socialized. This is important for executive learning in particular and adult learning more generally. Innovators and educational designers can leverage technologies that enable sensing, interacting, computing, searching, and storing to produce learner-optimal experiences.

      • 06 Nov 2019
      • Working Paper Summaries

      Why Does Business Invest in Education in Emerging Markets? Why Does It Matter?

      by Valeria Giacomin, Geoffrey Jones, and Erica Salvaj

      Drawing on 110 interviews with business leaders as part of the Creating Emerging Markets project at Harvard Business School, this paper represents the first systematic attempt to identify and compare investment in education across emerging economies, specifically in Africa, Asia, Latin America, Turkey, and the Persian Gulf between the 1960s and the present day.

      • 01 Aug 2019
      • What Do You Think?

      Has the Twitter Age Left the Case Method Behind?

      by James Heskett

      SUMMING UP: Is the business case study method outmoded? James Heskett's readers are divided on whether the case is ripe for replacement. Open for comment; Comment(s) posted.

      • 07 Jul 2019
      • HBS Case

      Walmart's Workforce of the Future

      by Julia Hanna

      A case study by William Kerr explores Walmart's plans for future workforce makeup and training, and its search for opportunities from digital infrastructure and automation. Open for comment; Comment(s) posted.

      • 30 Jun 2019
      • Working Paper Summaries

      The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training

      by Doug J. Chung, Byungyeon Kim, and Byoung G. Park

      When sales forces are well managed, firms can induce greater performance from them. For this study, the authors collaborated with a major multinational firm to develop and estimate a dynamic structural model of sales employee responses to various management instruments like compensation, training, and recruiting/termination policies.

      • 03 Apr 2019
      • Working Paper Summaries

      Learning or Playing? The Effect of Gamified Training on Performance

      by Ryan W. Buell, Wei Cai, and Tatiana Sandino

      Games-based training is widely used to engage and motivate employees to learn, but research about its effectiveness has been scant. This study at a large professional services firm adopting a gamified training platform showed the training helps performance when employees are already highly engaged, and harms performance when they’re not.

      • 02 Apr 2019
      • Working Paper Summaries

      Managerial Quality and Productivity Dynamics

      by Achyuta Adhvaryu, Anant Nyshadham, and Jorge Tamayo

      Which managerial skills, traits, and practices matter most for productivity? This study of a large garment firm in India analyzes the integration of features of managerial quality into a production process characterized by learning by doing.

      • 23 Jan 2019
      • Sharpening Your Skills

      Sports: Lessons for Managers

      by Sean Silverthorne

      When people look to illustrate a great business idea or accomplishment, a sports metaphor usually isn't far away. Why Harvard Business School researchers look for teaching gold on the playing fields of the world. Open for comment; Comment(s) posted.

      • 20 Nov 2018
      • Working Paper Summaries

      Reverse the Curse of the Top-5

      by Robert S. Kaplan

      Scholars and those who evaluate them for promotion can overweight publications ranked in a discipline’s five top journals. This paper explains the origins of journal rankings, the errors and distortions when journal rankings are used to evaluate faculty research, how they inhibit innovative research on emerging practice issues, and possible reforms to reduce their perverse incentives.

      • 23 Jul 2018
      • Working Paper Summaries

      The Creative Consulting Company

      by Robert S. Kaplan, Richard Nolan, and David P. Norton

      Management theories cannot be tested in laboratories; they must be applied, tested, and extended in real organizations. For this reason the most creative consulting companies balance conflicting demands between short‐term business development and long‐term knowledge creation.

      • 27 Jun 2018
      • Working Paper Summaries

      Negotiating a Better Future: How Interpersonal Skills Facilitate Inter-Generational Investment

      by Nava Ashraf, Natalie Bau, Corinne Low, and Kathleen McGinn

      For many girls in developing countries, early adolescence is a time of key challenges: school dropout rates rise, and social and economic pressures increase for marriage and motherhood. This randomized control trial involving Zambian adolescent girls finds that negotiation skills can help them navigate these challenges. Girls taught negotiation skills had significantly better educational outcomes over the next three years.

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