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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 06 Apr 2021
      • Cold Call Podcast

      Disrupting the Waste Industry with Technology

      Rubicon began with a bold idea: create a cloud-based, full-service waste management platform, providing efficient service anywhere in the US. Their mobile app did for waste management what Uber had done for taxi service. Five years after the case’s publication, Harvard Business School Associate Professor Shai Bernstein and Rubicon founder and CEO Nate Morris discuss how the software startup leveraged technology to disrupt the waste industry and other enduring lessons of professor Bill Sahlman’s case about Rubicon.  Open for comment; 0 Comment(s) posted.

      Read the Transcript

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      Employee Relationship ManagementRemove Employee Relationship Management →

      New research about employee relationship management from Harvard Business School faculty on issues including how to improve employee engagement and job satisfaction, motivational techniques, and HR strategies.
      Page 1 of 31 Results →
      • 01 Nov 2019
      • What Do You Think?

      Should Non-Compete Clauses Be Abolished?

      by James Heskett

      SUMMING UP: Non-compete clauses need to be rewritten, especially when they are applied to lower-income workers, respond James Heskett's readers. Open for comment; Comment(s) posted.

      • 27 Jun 2019
      • Research & Ideas

      Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

      by Dina Gerdeman

      Couples with deliberate rituals feel more satisfied with their relationships, says research by Michael I. Norton and Ximena Garcia-Rada. Can businesses benefit? Open for comment; Comment(s) posted.

      • 28 Jan 2019
      • Research & Ideas

      Forget Cash. Here Are Better Ways to Motivate Employees

      by Dina Gerdeman

      In today's tight job market, employers must focus on how to attract and keep top talent. Giving away stacks of money may not always be the best incentive, warns Ashley Whillans. Open for comment; Comment(s) posted.

      • 17 Dec 2018
      • Research & Ideas

      Women Receive Harsher Punishment at Work Than Men

      by Michael Blanding

      Women caught in misconduct were 20 percent more likely to be fired and 30 percent less likely to find new employment in the financial services industry, reports new research by Mark Egan and colleagues. Open for comment; Comment(s) posted.

      • 05 Dec 2018
      • Working Paper Summaries

      The Salary Taboo: Privacy Norms and the Diffusion of Information

      by Zoë B. Cullen and Ricardo Perez-Truglia

      Barriers to the diffusion of salary information have implications for a wide range of labor market phenomena. This study of employees of a real organization shows that individuals significantly misinterpret their peers’ salaries, partly due to pervasive preferences for concealing own salary, and a potentially strategic decision of high earners to withhold their personal information.

      • 26 Nov 2018
      • Book

      Make Your Employees Feel Psychologically Safe

      by Martha Lagace

      To do their best work, people need to feel secure and safe in their workplace. In a new book, Amy C. Edmondson details how companies can develop psychological safety. Open for comment; Comment(s) posted.

      • 16 Jul 2018
      • Research & Ideas

      Kids of Working Moms Grow into Happy Adults

      by Dina Gerdeman

      In earlier research, Kathleen McGinn and colleagues discovered that adult kids of working moms are high achievers at work. Now it turns out they are happy, too. Open for comment; Comment(s) posted.

      • 04 Jan 2018
      • Cold Call Podcast

      How to Monetize Happiness

      Is there a business model around happiness? Hitachi believes that a happy employee is a productive one, and is investing in "happiness sensors" to prove the connection. Ethan Bernstein explains why in this podcast. Open for comment; Comment(s) posted.

      • 02 Aug 2017
      • What Do You Think?

      Summing Up: Why Can’t Organizations Engage Their Employees?

      by James Heskett

      Who is responsible for generating employee engagement? The employee, or the employee's managers? Readers of this month's James Heskett column have a lot to say on the issue. Open for comment; Comment(s) posted.

      • 03 Nov 2016
      • Cold Call Podcast

      You're Fired: Managing Gray-Area Decisions

      Joseph Badaracco discusses how managers can sort through difficult gray-area decisions, such as firing an employee. Open for comment; Comment(s) posted.

      • 18 Jan 2016
      • Research & Ideas

      Hazard Warning: The Unacceptable Cost of Toxic Workers

      by Roberta Holland

      As much as a firm gains by hiring a superstar, it loses twice that much by hiring a toxic worker. Dylan Minor details the troubles brought by creepy co-workers. Open for comment; Comment(s) posted.

      • 06 Jan 2016
      • What Do You Think?

      Why Do Leaders Get Their Timing Wrong?

      by James Heskett

      SUMMING UP: Is good management timing primarily a function of strategy or culture? James Heskett's readers add their opinions. What do YOU think? Open for comment; Comment(s) posted.

      • 09 Nov 2015
      • Working Paper Summaries

      Toxic Workers

      by Dylan Minor

      This paper identifies personality and situational factors that lead to a worker engaging in toxic behavior, including sexual harassment, workplace violence, and fraud.

      • 09 Sep 2015
      • Research & Ideas

      Leadership Lessons of the Great Recession: Options for Economic Downturns

      by Sandra Sucher & Susan Winterberg

      In the new case study “Honeywell and the Great Recession,” Sandra Sucher and Susan Winterberg explore employer tradeoffs when a downturn hits: conducting layoffs vs. orchestrating furloughs. Plus: Video interviews with Honeywell CEO Dave Cote. Open for comment; Comment(s) posted.

      • 02 Sep 2015
      • What Do You Think?

      What's Wrong With Amazon’s Low-Retention HR Strategy?

      by James Heskett

      SUMMING UP Does Amazon's "only the strongest survive" employee-retention policy make for a better company or improved customer relationships? Jim Heskett's readers chime in. Open for comment; 0 Comment(s) posted.

      • 07 Jan 2015
      • Research & Ideas

      The Quest for Better Layoffs

      by Carmen Nobel

      Professor Sandra Sucher wants to change the way business thinks about workforce reductions. "We want people to learn about the forces they unleash in the firm when they institute layoffs." Open for comment; 18 Comment(s) posted.

      • 05 Jun 2014
      • Research & Ideas

      Fixing the ‘I Hate Work’ Blues

      by Bill George

      Many employees report they are overworked and not engaged—a recent New York Times article on the phenomenon was titled, "Why You Hate Work." The problem, says Bill George, is that the way we design work stifles engagement. Here's the fix. Closed for comment; 20 Comment(s) posted.

      • 25 Nov 2013
      • Research & Ideas

      Hiding From Managers Can Increase Your Productivity

      by Carmen Nobel

      Harvard Business School Assistant Professor Ethan S. Bernstein explains why decreasing workplace transparency can increase productivity. Open for comment; 26 Comment(s) posted.

      • 01 Apr 2013
      • Research & Ideas

      First Minutes are Critical in New-Employee Orientation

      by Carmen Nobel

      Employee orientation programs ought to be less about the company and more about the employee, according to new research by Daniel M. Cable, Francesca Gino, and Bradley R. Staats. Closed for comment; 16 Comment(s) posted.

      • 23 Jul 2012
      • Research & Ideas

      The Power of Conversational Leadership

      by Carmen Nobel

      Communication is always a challenge, especially in multinational corporations. Boris Groysberg and Michael Slind discuss why it makes sense to adopt the principles of face-to-face conversation in organizational communication. Closed for comment; 24 Comment(s) posted.

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