
- 20 Apr 2021
- Cold Call Podcast
What Went Wrong with the Boeing 737 Max?
How did the evolution of Boeing’s organization and management lead up to two tragic plane crashes—the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines flight 302 on March 9, 2019, in Ethiopia—in which a total of 346 people died? What role did cost cutting, FAA pressure, and CEO succession play in laying the foundation for this tragedy? Professor Bill George discusses the long roots that ultimately led to two tragic Boeing 737 Max crashes, and examines the response of Boeing executives to the crisis in his case, “What Went Wrong with Boeing's 737 Max?” Open for comment; 0 Comment(s) posted.
Entrepreneurship
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- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
John H. Patterson's sales management techniques built National Cash Register into the dominant force in its industry and had a major impact on the development of modern selling. This excerpt from Business History Review looks at one aspect of the Patterson method. Closed for comment; 0 Comment(s) posted.
- 12 Oct 1999
- Research & Ideas
It Came in the First Ships: Capitalism in America
The Virginians in Jamestown, the Puritans in Massachusetts Bay, the Quakers in Pennsylvania and other early settlers of what later became the United States all brought with them elements of capitalism, precursors of the future nation's market-driven direction. In this excerpt from his article "American Capitalism" in Creating Modern Capitalism: How Entrepreneurs, Companies, and Countries Triumphed in Three Industrial Revolutions, HBS Professor Thomas K. McCraw looks at the early years of capitalism on the North American continent. Open for comment; 0 Comment(s) posted.
- 12 Oct 1999
- Research & Ideas
The Intellectual Underpinnings of Entrepreneurial Management
The term entrepreneur — literally, "undertaker"—has been around for over two centuries, but attempts to define it have remained elusive. In this excerpt from their article "Entrepreneurial Management: In Pursuit of Opportunity," HBS Professors Howard H. Stevenson and Teresa M. Amabile look back at the roots of entrepreneneurship as an academic field of interest and ahead to what they believe will be "the entrepreneur's century." Closed for comment; 0 Comment(s) posted.
- 12 Oct 1999
- Research & Ideas
How to Write a Great Business Plan
HBS Professor William Sahlman tells entrepreneurs how to give themselves a better shot at success. Closed for comment; 0 Comment(s) posted.
- 12 Oct 1999
- Research & Ideas
Women Leading Business: A New Kind of Conversation
For women in business today, there's much more to talk about than gender specific issues like dual career families or the glass ceiling. Women Leading Business, an HBS Executive Forum, brings together executive women—entrepreneurs and corporate leaders alike—for a different kind of conversation about strategy, decision-making and paths to success. In this interview, Professor Myra Hart talks about the program, and how it enhances both the personal and professional lives of senior-level businesswomen. Closed for comment; 0 Comment(s) posted.

Determinants of Early-Stage Startup Performance: Survey Results
In this study of 470 founders/CEOs and their management practices, startups that employ lean startup techniques had better valuation outcomes. So did ventures that balanced hiring for skill versus attitude and, more broadly, made early efforts to professionalize human resource management.
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Market Makers Bid for Success
Two CEOs at the forefront of the transformation in the way businesses buy and sell goods—Scott Randall of FairMarket (HBS MBA '87) and Glen Meakem of FreeMarkets (HBS MBA '91—spoke with Professor Bill Sahlman recently about their paths to new business models and what they've learned along the way. Closed for comment; 0 Comment(s) posted.