Working Knowledge
Business Research for Business Leaders
Filter Results: (138) Arrow Down

EthicsRemove Ethics →

New research on ethics and principles from Harvard Business School faculty on issues including white-collar crime, activist CEOs, and group loyalty.
Page 1 of 138 Results →

Corruption: New Insights for Fighting an Age-Old Business Problem

Re: Tarun KhannaRe: Geoffrey G. Jones

Corruption is as old as humanity, with cases documented as far back as the Egyptian dynasties. While the World Bank estimates that international bribery exceeds $1.5 trillion annually, the larger and more subtle effects of corruption on economies and populations is incalculable. Harvard Business School professors Geoff Jones and Tarun Khanna explore how corruption uniquely affects business in emerging markets, and why it should be addressed by the public and private sectors in their case, “Corruption and Business in Emerging Markets,” and companion video interviews with more than 100 iconic entrepreneurs in emerging markets.

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

by Avery Forman

Leaders today must be ready to take a stand on thorny social and political issues. A case study by Nien-hê Hsieh and Henry McGee examines how Apple CEO Tim Cook turned calls for data access into a rallying cry for privacy, and the complexities that followed.

What Role Do Individual Leaders Play in Corporate Governance?

Re: Aiyesha Dey

From 1997 to 2012, Scott Tucker built a nationwide network of payday lending businesses, becoming a pioneer in online lending along the way. Many of his borrowers could not access credit from commercial banks and depended on payday loans as a financial lifeline to cope with emergency expenses. But in 2012 federal prosecutors indicted Tucker on several criminal charges that he violated disclosure requirements. He was later convicted on 14 charges, including racketeering, misleading disclosures, and fraud. Associate Professor Aiyesha Dey discusses how the case, “Scott Tucker: Race to the Top,” examines the role of individual leaders in the corporate governance system, as well as their responsibility for creating a positive corporate culture that embodies ethics, self-restraint, and a commitment to serve. Open for comment; 0 Comments.

Dick’s Sporting Goods Followed Its Conscience on Guns—and It Paid Off

by Jay Fitzgerald

After the 2018 school shooting in Parkland, Florida, Dick's Sporting Goods' CEO declared: "I don't want to be part of the story anymore." Two new case studies by George Riedel go inside the retailer's decision to remove certain firearms from stores and restrict gun sales. Open for comment; 0 Comments.

How to Avoid the 'Ethical Slide' That Leads Companies Astray

by Lane Lambert

Building strong ethics requires continuous effort from everyone in an organization. In the book Business Ethics: What Everyone Needs to Know, J.S. Nelson offers practical advice for cultivating a "speak-up" culture. Open for comment; 0 Comments.

Giving Back: Consumers Care More About How Companies Donate Than How Much

by Pamela Reynolds

When it comes to corporate donations for brand enhancement, bigger isn't necessarily better. Research from Elizabeth Keenan and Leslie John offers new insights for companies trying to win the hearts of socially conscious consumers. Open for comment; 0 Comments.

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

by Ranjay Gulati

Leaders wrestle with tough decisions every day. Focusing on a company's higher purpose can help them make better choices, says Ranjay Gulati in this excerpt from his book Deep Purpose. Open for comment; 0 Comments.

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

by James Heskett

Letting a senior leader go is one of the biggest—and most fraught—decisions for a corporate board. Consider the recent CEO scandal and legal wrangling at McDonald's, says James Heskett. Open for comment; 0 Comments.

Truth Be Told: Unpacking the Risks of Whistleblowing

by April White

The stakes are high for employees who report potential malfeasance at their companies. Aiyesha Dey and Jonas Heese discuss how companies benefit from whistleblowers and steps regulators could take to empower them. Open for comment; 0 Comments.

Is the Business World Finally Ready for the Wisdom of Shibusawa?

by Geoffrey Jones and Rei Morimoto

Legendary financier Eiichi Shibusawa advocated for business prosperity that would also benefit society. One hundred years after his death, his message is resonating with a new generation of leaders, say Geoffrey Jones and Rei Morimoto. Open for comment; 0 Comments.

How Newspaper Closures Open the Door to Corporate Crime

by Avery Forman

A study of misbehavior among publicly traded companies illustrates the critical watchdog role that newspapers play, and the problems that arise when publications go out of business. Research by Jonas Heese. Open for comment; 0 Comments.

The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

by Christina Pazzanese, Harvard Gazette

Eugene Soltes explains why the fraud case against the Theranos cofounder isn't as simple as it seems, and why a conviction probably wouldn't deter unethical behavior from others. Open for comment; 0 Comments.

Good News for Disgraced Companies: You Can Regain Trust

by Lane Lambert

Companies skilled at building trust focus on four key elements, say Sandra Sucher and Shalene Gupta in their book, The Power of Trust. Open for comment; 0 Comments.

Employee Performance vs. Company Values: A Manager’s Dilemma

Re: Nitin Nohria

The Cold Call podcast celebrate its five-year anniversary with a classic case study. Harvard Business School Dean Nitin Nohria discusses the dilemma of how to treat a brilliant individual performer who can't work with colleagues. Open for comment; 0 Comments.

Older People Are Less Pessimistic about the Health Risks of COVID-19

by Pedro Bordalo, Katherine B. Coffman, Nicola Gennaioli, and Andrei Shleifer

The pandemic presents a unique opportunity to investigate formation of beliefs about an unprecedented, widespread, and life-threatening event. One finding: COVID-19 makes the prospect of disease and death particularly salient for the young.

Spreading the Health: Americans' Estimated and Ideal Distributions of Death and Health(care)

by Sorapop Kiatpongsan and Michael I. Norton

Across varying political ideologies and income levels, Americans both underestimate the current extent of inequality of mortality and healthcare, and prefer each to be more equally distributed.

Stereotypes and Politics

by Pedro Bordalo, Marco Tabellini, and David Yang

Stereotypes exaggerate true differences across groups. This study identifies factors that shape and distort individuals’ beliefs about others’ political and social attitudes.

When to Apply?

by Katherine Coffman, Manuela Collis, and Leena Kulkarni

Using a series of experiments, the authors studied gender differences in how job-seekers perceive their own qualifications for different opportunities and how this affects their decision to apply. Results suggest that soft touch employer interventions can improve the diversity of applicant pools even if candidate beliefs about their own ability are unchanged.

Activist CEOs Are Rising Up—and Their Customers Are Listening

by Michael Blanding

Are product sales affected by the CEO's stance on political and social issues? Michael Toffel and Aaron Chatterji study how consumers react to vocal chief executives. Open for comment; 0 Comments.

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

by Michael Blanding

Digital technologies such as artificial intelligence and robotics allow companies to create more effective codes of business conduct, says Eugene Soltes. But technology isn't the only solution. Open for comment; 0 Comments.