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      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 06 Apr 2021
      • Cold Call Podcast

      Disrupting the Waste Industry with Technology

      Rubicon began with a bold idea: create a cloud-based, full-service waste management platform, providing efficient service anywhere in the US. Their mobile app did for waste management what Uber had done for taxi service. Five years after the case’s publication, Harvard Business School Associate Professor Shai Bernstein and Rubicon founder and CEO Nate Morris discuss how the software startup leveraged technology to disrupt the waste industry and other enduring lessons of professor Bill Sahlman’s case about Rubicon.  Open for comment; 0 Comment(s) posted.

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      Experience and ExpertiseRemove Experience and Expertise →

      Page 1 of 5 Results
      • 06 Aug 2020
      • Research & Ideas

      Who Will Give You the Best Professional Guidance?

      by Julia B. Austin

      Even the most powerful leaders need support and guidance occasionally. Julia Austin offers advice own how and where to find the right type of mentor. Open for comment; Comment(s) posted.

      • 14 May 2019
      • Working Paper Summaries

      Do Experts Listen to Other Experts? Field Experimental Evidence from Scientific Peer Review

      by Misha Teplitskiy, Hardeep Ranu, Gary Gray, Michael Menietti, Eva Guinan, and Karim R. Lakhani

      Influence is a fundamental aspect of collective decisions. It is thus crucial to consider not only the composition of evaluation panels but also their deliberation process. This study illuminates drivers of influence among an elite population of experts and contributes to our understanding of resource allocation in science and other expert domains.

      • 13 Jun 2018
      • Working Paper Summaries

      Learning to Become a Taste Expert

      by Kathryn A. Latour and John A. Deighton

      How should we learn to discriminate a fine wine or chocolate? Tradition says use a flavor wheel and map the taste into vocabulary. We find that works for novices, but, beyond a point, it is counterproductive. Enthusiasts perform more like experts when they abandon language and just “draw the shape” of the taste.

      • 11 Apr 2014
      • Working Paper Summaries

      Learning By Thinking: How Reflection Improves Performance

      by Giada Di Stefano, Francesca Gino, Gary Pisano & Bradley Staats

      Knowledge plays an important role in the productivity and prosperity of economies, organizations, and individuals. Even so, research on learning has primarily focused on the role of doing (experience) in fostering progress over time. To compare the effectiveness of different sources of learning, the authors take a micro approach and study learning at the individual level. They argue that learning from direct experience can be more effective if coupled with reflection—that is, the intentional attempt to synthesize, abstract, and articulate the key lessons taught by experience. Using a mixed-method approach that combines laboratory experiments and a field study in a large business process outsourcing company in India, they find support for this prediction. Further, they find that the effect of reflection on learning is mediated by greater perceived ability to achieve a goal (i.e., self-efficacy). Together, these results reveal reflection to be a powerful mechanism behind learning, confirming the words of American philosopher, psychologist, and educational reformer John Dewey: "We do not learn from experience ... we learn from reflecting on experience." Key concepts include: Learning from direct experience can be more effective if coupled with reflection-that is, the intentional attempt to synthesize, abstract, and articulate the key lessons taught by experience. Reflecting on what has been learned makes experience more productive. Reflection builds one's confidence in the ability to achieve a goal (i.e., self-efficacy), which in turn translates into higher rates of learning. Closed for comment; 0 Comment(s) posted.

      • 03 Jan 2008
      • What Do You Think?

      Does Judgment Trump Experience?

      by Jim Heskett

      It's a question as relevant for business as for the U.S. presidential campaign, says HBS professor Jim Heskett. If "judgment capability" is a function of experience, what kind of experience is important? Does plenty of experience really improve judgment? Online forum now CLOSED. Closed for comment; 111 Comment(s) posted.

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