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New research on human resources from Harvard Business School faculty on issues including organizational design, compensation, incentive plans, hiring practices, and recruitment.
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Weighing Digital Tradeoffs in Private Equity

by Michael Blanding

Private equity firms often streamline the operations of portfolio companies, but cost-cutting isn't the only road to efficiency. The right technology improvements can increase the value of PE investments, says research by Brian Baik and Suraj Srinivasan.

Are Management Consulting Firms Failing to Manage Themselves?

by David Fubini

In response to unprecedented client demand a few years ago, consulting firms went on a growth-driven hiring spree, but now many of these firms are cutting back staff. David Fubini questions whether strategy firms, which are considered experts at solving a variety of problems for clients, are struggling to apply their own management principles internally to address their current challenges.

Rapport: The Hidden Advantage That Women Managers Bring to Teams

by Kara Baskin

Lack of communication between managers and their employees can hurt productivity and even undermine the customer experience. Female managers are more adept at building rapport among mixed-gender teams, which can improve an organization’s performance, says research by Jorge Tamayo.

Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

by Rachel Layne

Some employers have pared staff and reduced hiring amid mixed economic signals. What does it mean for job seekers? Paul Gompers, Letian Zhang, and David Fubini offer advice for overcoming search challenges to score that all-important offer.

Why Work Rituals Bring Teams Together and Create More Meaning

by Michael Blanding

From weekly lunch dates with colleagues to bedtime stories with children, we often rely on rituals to relax and bond with others. While it may feel awkward to introduce teambuilding rituals in the workplace, the truth is, the practices improve performance, says Michael Norton in his book The Ritual Effect.

Employees Out Sick? Inside One Company's Creative Approach to Staying Productive

by Michael Blanding

Regular absenteeism can hobble output and even bring down a business. But fostering a collaborative culture that brings managers together can help companies weather surges of sick days and no-shows. Research by Jorge Tamayo shows how.

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

by Avery Forman

Few people enjoy talking about succession plans, performance problems, and pay, but sometimes you must. Christina Wing offers five rules for navigating thorny conversations in the workplace, and makes the case for tackling even sensitive topics, like age, health, and politics.

Do People Want to Work Anymore?

by James Heskett

Surveys indicate that US employee engagement and job satisfaction are down. To what degree are attitudes toward work to blame? asks James Heskett. Open for comment; 0 Comments.

Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent

by Avery Forman

Reach soccer's pinnacle. Become a global brand. Buy a team. Sign Lionel Messi. David Beckham makes success look as easy as his epic free kicks. But leveraging world-class talent takes discipline and deft decision-making, as case studies by Anita Elberse reveal. What could other businesses learn from his ascent?

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

by Shalene Gupta

Companies that make their workforce demographics public earn consumer goodwill, even if the numbers show limited progress on diversity, says research by Ryan Buell, Maya Balakrishnan, and Jimin Nam. How can brands make transparency a differentiator?

How Do You Hire for Attitude?

by James Heskett

Organizations often make the mistake of hiring employees based largely on their skills, rather than their attitude. What questions can you ask to determine if a job candidate aligns with your company’s mission and culture? asks James Heskett. Open for comment; 0 Comments.

‘Intrinsic Joy’ Sparks Ideas Better than Cash

by Rachel Layne

Can financial incentives turn innovation into a chore? A study of GitHub's efforts to sponsor software coders by Maria Roche and colleagues explores the interplay between motivation and creativity.

How to Keep Employees Productive: Support Caregivers

by Kara Baskin

Three-quarters of US employees are balancing caregiving with their careers. If companies could prevent five of them from quitting, they could save $200,000. Joseph Fuller offers a seven-point plan for supporting the sandwich generation and beyond.

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

by Anna Lamb, Harvard Gazette

When COVID pushed service-based businesses to the brink, tipping became a way for customers to show their appreciation. Now that the pandemic is over, new technologies have enabled companies to maintain and expand the use of digital payment nudges, says Jill Avery.

10 Trends to Watch in 2024

by Rachel Layne

Employees may seek new approaches to balance, even as leaders consider whether to bring more teams back to offices or make hybrid work even more flexible. These are just a few trends that Harvard Business School faculty members will be following during a year when staffing, climate, and inclusion will likely remain top of mind.

Cold Call: Building a More Equitable Culture at Delta Air Lines

Re: Linda A. Hill

In December 2020 Delta Air Lines CEO Ed Bastian and his leadership team were reviewing the decision to join the OneTen coalition, where he and 36 other CEOs committed to recruiting, hiring, training, and advancing one million Black Americans over the next ten years into family-sustaining jobs. But, how do you ensure everyone has equal access to opportunity within an organization? Professor Linda Hill discusses Delta’s decision and its progress in embedding a culture of diversity, equity, and inclusion in her case, “OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent.”

The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections

by Ben Rand

What do Honeywell, IBM, and Pfizer have in common? Employees with strong professional networks. A study of 2 billion employee relationships on LinkedIn probes the power of such connections—and potential benefits for companies. Research by Frank Nagle.

Do We Underestimate the Importance of Generosity in Leadership?

by James Heskett

Management experts applaud leaders who are, among other things, determined, humble, and frugal, but rarely consider whether they are generous. However, executives who share their time, talent, and ideas often give rise to legendary organizations. Does generosity merit further consideration? asks James Heskett. Open for comment; 0 Comments.

When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

by Scott Van Voorhis

Is an eyeglass-wearer more likely to be a strong web developer? Employers that use online talent platforms tend to consider profile photos in final hiring decisions, says research by Isamar Troncoso. What's the role of recruiting platforms in preventing bias?

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

by Lane Lambert

By emphasizing skills and expanding professional development opportunities, the airline is making strides toward recruiting and advancing Black employees. Case studies by Linda Hill offer an inside look at how Delta CEO Ed Bastian is creating a more equitable company and a stronger talent pipeline.