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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 06 Apr 2021
      • Cold Call Podcast

      Disrupting the Waste Industry with Technology

      Rubicon began with a bold idea: create a cloud-based, full-service waste management platform, providing efficient service anywhere in the US. Their mobile app did for waste management what Uber had done for taxi service. Five years after the case’s publication, Harvard Business School Associate Professor Shai Bernstein and Rubicon founder and CEO Nate Morris discuss how the software startup leveraged technology to disrupt the waste industry and other enduring lessons of professor Bill Sahlman’s case about Rubicon.  Open for comment; 0 Comment(s) posted.

      Read the Transcript

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      Information TechnologyRemove Information Technology →

      New research on information technology from Harvard Business School faculty on issues including the HealthCare.gov fiasco, online privacy concerns, and the civic benefits of technologies that utilize citizen-created data.
      Page 1 of 56 Results →
      • 15 Oct 2020
      • Research & Ideas

      IT Job Wages Are No Longer 'Exceptional'

      by Rachel Layne

      Wage growth in IT jobs has moderated following the dot-com boom, according to new research by Ruiqing Sam Cao and Shane Greenstein. Open for comment; Comment(s) posted.

      • 09 Oct 2020
      • Working Paper Summaries

      Where the Cloud Rests: The Economic Geography of Data Centers

      by Shane Greenstein and Tommy Pan Fang

      This study quantifies how data center managers make a trade-off between the setup and operational costs of running a facility and capturing local demand.

      • 14 Sep 2020
      • Research & Ideas

      You're Right! You Are Working Longer and Attending More Meetings

      by Danielle Kost

      A study of 3 million people confirms what many work-from-home employees already know: We're swamped. Research by Raffaella Sadun, Jeffrey Polzer, and colleagues. Open for comment; Comment(s) posted.

      • 19 Jul 2020
      • Working Paper Summaries

      Open Source Software and Global Entrepreneurship

      by Nataliya Langburd Wright, Frank Nagle, and Shane Greenstein

      Does more activity in open source software development lead to increased entrepreneurial activity and, if so, how much, and in what direction? This study measures how participation on the GitHub open source platform affects the founding of new ventures globally.

      • 29 Oct 2019
      • Sharpening Your Skills

      Robots in the Boardroom

      by Sean Silverthorne

      Understanding cloud technology was the No. 1 imperative for executives this decade. Next up: How does artificial intelligence change business and management? Open for comment; Comment(s) posted.

      • 22 Oct 2019
      • Research & Ideas

      Use Artificial Intelligence to Set Sales Targets That Motivate

      by Michael Blanding

      Setting sales targets has always been an inexact science, with serious consequences if done poorly. Using AI-based advanced analytics might be the answer, argues Doug Chung. Open for comment; Comment(s) posted.

      • 05 Sep 2019
      • Sharpening Your Skills

      Making the Right Technical Hire

      by Julia Austin

      CEOs are usually more comfortable making key hires on the business side of the house than the technology side. Here is what executives need to understand about technical hires, according to Julia Austin. Open for comment; Comment(s) posted.

      • 10 Jun 2019
      • Working Paper Summaries

      Going Digital: Implications for Firm Value and Performance

      by Wilbur Chen and Suraj Srinivasan

      More and more nontechnology companies are adopting digital technologies like AI, data analytics, and machine learning. This study of the economic performance of nontech firms adopting new digital technologies finds a persistent future increase in valuation. However, investors only slowly incorporate the value implications of digital activities into prices. Nontech companies with senior executives with tech talent improve performance more than those without.

      • 30 Mar 2018
      • What Do You Think?

      What Should Mark Zuckerberg Do?

      by James Heskett

      SUMMING UP: Facebook doesn't necessarily need a better data-privacy policy, James Heskett's readers suggest. Instead, Mark Zuckerberg needs a new business model. Open for comment; Comment(s) posted.

      • 21 Mar 2018
      • Research & Ideas

      Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

      by Michael Blanding

      As companies adopt artificial intelligence to increase efficiency, are their employees skilled enough to use those technologies effectively? Prithwiraj Choudhury looks to the US Patent and Trademark Office for a case study. Open for comment; Comment(s) posted.

      • 05 Mar 2018
      • Working Paper Summaries

      Nowcasting Gentrification: Using Yelp Data to Quantify Neighborhood Change

      by Edward L. Glaeser, Hyunjin Kim, and Michael Luca

      This study finds that data from digital platforms (in this case, Yelp) can help forecast which neighborhoods are gentrifying and provide new ways to measure business landscape changes that accompany demographic changes.

      • 01 Mar 2018
      • What Do You Think?

      Two Decades Later, is the 'New Economy' Finally Here?

      by James Heskett

      SUMMING UP Have recent advances in technology such as artificial intelligence ushered in (finally) the "new economy?" Not so fast, answer James Heskett's readers. Open for comment; Comment(s) posted.

      • 21 Aug 2017
      • Lessons from the Classroom

      Companies Love Big Data But Lack the Strategy To Use It Effectively

      by Dina Gerdeman

      Big data is a critical competitive advantage for companies that know how to use it. Harvard Business School faculty share insights that they teach to executives. Open for comment; Comment(s) posted.

      • 15 May 2017
      • Sharpening Your Skills

      The Promises and Limitations of Big Data

      by Sean Silverthorne

      Recent stories chart the rise of big data, its impact on business, and how it affects our lives every day. Open for comment; Comment(s) posted.

      • 20 Oct 2016
      • Cold Call Podcast

      The Spectacular Fall and Fix of HealthCare.gov

      Professor Len Schlesinger describes his case study around the enormous challenges involved with building, launching, and ultimately fixing HealthCare.gov—one of the largest IT fiascos ever. Open for comment; Comment(s) posted.

      • 02 Mar 2016
      • What Do You Think?

      Is Apple’s Real Privacy Challenge Technology Innovation Itself?

      by James Heskett

      SUMMING UP: Apple's battle with the FBI over the iPhone contents of one of the San Bernardino shooters raises a question for James Heskett. Given the relentless pace of technology, can any company guarantee the privacy and security of its users? What do YOU think? Closed for comment; Comment(s) posted.

      • 08 Feb 2016
      • Research & Ideas

      The Civic Benefits of Google Street View and Yelp

      by Michael Blanding

      Cities are increasingly rich in citizen-created data, which can be used to improve programs and services, says Michael Luca and his research colleagues. Open for comment; Comment(s) posted.

      • 05 Aug 2015
      • What Do You Think?

      What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

      by James Heskett

      SUMMING UP. Jim Heskett’s readers are divided on whether we are seeing productivity dividends from the latest round of technological innovation. Open for comment; 11 Comment(s) posted.

      • 08 Apr 2015
      • What Do You Think?

      Are Technology Companies Ripe for Disruption?

      by James Heskett

      SUMMING UP Jim Heskett's readers discuss the fate of tech companies that continue to stuff their products with unwanted bells and whistles. What do YOU think? Open for comment; 20 Comment(s) posted.

      • 02 Feb 2015
      • Research & Ideas

      Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

      by Michael Blanding

      By "decoupling" activities that consumers value from the ones they don't, enterprising digital startups are wreaking havoc on established firms. Thales Teixeira discusses his research on the second wave of Internet disruption. Open for comment; 8 Comment(s) posted.

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