Leadership
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- 07 May 2019
- Cold Call Podcast
Managers, Are You Prepared to Handle Religion in the Workplace?
Managers face growing challenges related to religion in the workplace as religious discrimination claims and monetary settlements increase. Derek van Bever discusses two examples that made their way to the US Supreme Court. Open for comment; Comment(s) posted.
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
SUMMING UP Readers comment on how YouTube CEO Susan Wojcicki should solve its “sustainability” versus "respectability" problem. What should YouTube do? asks James Heskett. Open for comment; Comment(s) posted.
- 22 Apr 2019
- Research & Ideas
Micromanagers in the Making? Why Salespeople Struggle to Lead
When salespeople become managers, they often do a horrible job. Four key steps can help them—and all soon-to-be managers—make the shift, says Frank V. Cespedes. Open for comment; Comment(s) posted.
- 04 Apr 2019
- Cold Call Podcast
Can Mark Zuckerberg Rebuild Trust in Facebook?
Bill George discusses his case study, "Facebook Confronts a Crisis of Trust," including why Zuckerberg handled the crisis as he did, the role of companies in protecting privacy, and the pros and cons of regulation. Open for comment; Comment(s) posted.
- 04 Feb 2019
- Book
Green Businesses Are Incredibly Difficult to Make Profitable. Try It Anyway
Making a business successful is a challenge in itself, but making a green business profitable is an even harder journey. For society's sake, entrepreneurs must be prepared to make that journey, says Geoffrey Jones. Open for comment; Comment(s) posted.
- 30 Jan 2019
- What Do You Think?
Who Will Measure up to These Two Remarkable Leaders?
SUMMING UP. In the wake of the loss of two great CEOs, James Heskett asks which schools are ready to turn out the next generation of transformative leaders? Open for comment; Comment(s) posted.
- 23 Jan 2019
- Sharpening Your Skills
Sports: Lessons for Managers
When people look to illustrate a great business idea or accomplishment, a sports metaphor usually isn't far away. Why Harvard Business School researchers look for teaching gold on the playing fields of the world. Open for comment; Comment(s) posted.
- 16 Jan 2019
- Research & Ideas
What Football Firings Teach Managers About Staying Relevant
Many executives are confident they can retain their skills over time. Experience shows they are wrong. Just look at the National Football League's "Black Monday" for proof, says Boris Groysberg. Open for comment; Comment(s) posted.
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
At the height of the 2008 financial crisis, these four corporate leaders stepped forward—and changed how we think of leadership forever, says Bill George. Open for comment; Comment(s) posted.
- 27 Dec 2018
- Working Paper Summaries
Team Learning Capabilities: A Meso Model of Sustained Innovation and Superior Firm Performance
In strategic management research, the dynamic capabilities framework enables a “helicopter view” of how firms achieve sustainable competitive advantage. This paper focuses on the critical role of work teams, arguing that managers must leverage the knowledge generated by teams to support innovation and strategic change. It matches types of team learning to innovation activities.
- 05 Dec 2018
- Research & Ideas
Why Managers Should Reveal Their Failures
If you want to get your messages through to employees, be ready to confess your own management shortcomings, counsels Alison Wood Brooks. Open for comment; Comment(s) posted.
- 26 Nov 2018
- Book
Make Your Employees Feel Psychologically Safe
To do their best work, people need to feel secure and safe in their workplace. In a new book, Amy C. Edmondson details how companies can develop psychological safety. Open for comment; Comment(s) posted.
- 31 Oct 2018
- What Do You Think?
What is the Function of Fear in Leadership?
SUMMING UP Is the use of fear by managers ever justified? For James Heskett's readers, the answer is not so simple. Open for comment; Comment(s) posted.
- 03 Jul 2018
- What Do You Think?
Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?
SUMMING UP Respondents to this month’s James Heskett column provided a resounding “no” to the question of whether Microsoft CEO Satya Nadella should accede to the wishes of a vocal minority of employees and cancel ICE contracts. Open for comment; Comment(s) posted.
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
SUMMING UP: Executives fired fairly or unfairly over worker violence and harassment charges are about to seek new jobs. James Heskett's readers have widely divergent beliefs about whether they should ever be considered for new posts. Open for comment; Comment(s) posted.
- 30 Apr 2018
- Book
How to Be a Rebel Leader
In the book Rebel Talent, Francesca Gino argues companies should encourage rebellion in their workplaces. Quiz: Discover what type of rebel you really are. Open for comment; Comment(s) posted.
- 27 Apr 2018
- Working Paper Summaries
Is Overconfidence a Motivated Bias? Experimental Evidence
People are most at risk of making overly positive self-assessments when their assessment criteria are not clearly defined. Yet, even within ambiguous domains, providing clearly defined criteria for what makes a productive employee, an effective leader, and an efficient team, may help people better calibrate their self-perceptions with reality.
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
Starbucks and Facebook present a contrast in crisis leadership, says Bill George. While Starbucks CEO Kevin Johnson stepped up to take responsibility and met with victims, Mark Zuckerberg delayed action and side-stepped responsibility. Open for comment; Comment(s) posted.
- 20 Apr 2018
- Working Paper Summaries
Executive Education in the Digital Vortex: The Disruption of the Supply Landscape
The competitive landscape of executive education is feeling a tectonic shift even as demand grows for managerial skills. This study maps and analyzes the major providers of executive education programs, including business schools, consultancies, and corporate universities, to better understand and explain the industry’s present and future dynamics.
Activist CEOs Are Rising Up—and Their Customers Are Listening
Are product sales affected by the CEO's stance on political and social issues? Michael Toffel and Aaron Chatterji study how consumers react to vocal chief executives. Open for comment; Comment(s) posted.