Leadership
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- 26 Nov 2018
- Book
Make Your Employees Feel Psychologically Safe
To do their best work, people need to feel secure and safe in their workplace. In a new book, Amy C. Edmondson details how companies can develop psychological safety. Open for comment; Comment(s) posted.
- 31 Oct 2018
- What Do You Think?
What is the Function of Fear in Leadership?
SUMMING UP Is the use of fear by managers ever justified? For James Heskett's readers, the answer is not so simple. Open for comment; Comment(s) posted.
- 03 Jul 2018
- What Do You Think?
Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?
SUMMING UP Respondents to this month’s James Heskett column provided a resounding “no” to the question of whether Microsoft CEO Satya Nadella should accede to the wishes of a vocal minority of employees and cancel ICE contracts. Open for comment; Comment(s) posted.
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
SUMMING UP: Executives fired fairly or unfairly over worker violence and harassment charges are about to seek new jobs. James Heskett's readers have widely divergent beliefs about whether they should ever be considered for new posts. Open for comment; Comment(s) posted.
- 30 Apr 2018
- Book
How to Be a Rebel Leader
In the book Rebel Talent, Francesca Gino argues companies should encourage rebellion in their workplaces. Quiz: Discover what type of rebel you really are. Open for comment; Comment(s) posted.
- 27 Apr 2018
- Working Paper Summaries
Is Overconfidence a Motivated Bias? Experimental Evidence
People are most at risk of making overly positive self-assessments when their assessment criteria are not clearly defined. Yet, even within ambiguous domains, providing clearly defined criteria for what makes a productive employee, an effective leader, and an efficient team, may help people better calibrate their self-perceptions with reality.
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
Starbucks and Facebook present a contrast in crisis leadership, says Bill George. While Starbucks CEO Kevin Johnson stepped up to take responsibility and met with victims, Mark Zuckerberg delayed action and side-stepped responsibility. Open for comment; Comment(s) posted.
- 20 Apr 2018
- Working Paper Summaries
Executive Education in the Digital Vortex: The Disruption of the Supply Landscape
The competitive landscape of executive education is feeling a tectonic shift even as demand grows for managerial skills. This study maps and analyzes the major providers of executive education programs, including business schools, consultancies, and corporate universities, to better understand and explain the industry’s present and future dynamics.
- 26 Mar 2018
- Working Paper Summaries
The Impact of CEOs in the Public Sector: Evidence from the English NHS
To what extent do CEOs impact their organizations? This study finds little consistent evidence of any CEO effect on the large set of production metrics examined in hospitals averaging 4,500 employees in the English National Health Service. This result stands in stark contrast with earlier findings of a CEO effect in the private sector and smaller public sector organizations.
- 05 Feb 2018
- What Do You Think?
Should Companies Disclose Employee Compensation?
SUMMING UP Do you want your salary broadcast on the company website? James Heskett's readers debate the value of corporate transparency on compensation. Open for comment; Comment(s) posted.
- 01 Feb 2018
- Cold Call Podcast
Black Business Leaders Series: Oprah’s Path to Authentic Leadership
Bill George traces Oprah Winfrey's growth from childhood, focusing on how and when she discovered her true voice and how that authenticity spurred her career success. Open for comment; Comment(s) posted.
- 25 Jan 2018
- Cold Call Podcast
One Love: Managing a Movement Against Relationship Violence
One Love Foundation is dedicated to the prevention of relationship violence through education. Professor Tom DeLong talks about the challenges CEO Katie Hood faces as the organization works to create a movement and then maintain momentum around community engagement, fundraising, and growth. Open for comment; Comment(s) posted.
- 12 Jan 2018
- Cold Call Podcast
Leadership Lessons from a Young Martin Luther King, Jr.
As a young man, Martin Luther King, Jr. was unsure about his future as a leader of a social change. Bill George explains how King grew to become one of the most powerful civil rights leaders in history. Open for comment; Comment(s) posted.
- 20 Nov 2017
- Research & Ideas
How Independent Bookstores Have Thrived in Spite of Amazon.com
Ryan Raffaelli set out to discover how independent bookstores managed to survive and even thrive in spite of competition from Amazon and other online retailers. His initial findings reveal how much consumers still value community and personal contact. Open for comment; Comment(s) posted.
- 01 Nov 2017
- What Do You Think?
What Are the Real Lessons of the Wells Fargo Case?
SUMMING UP James Heskett's readers identify key failures in Wells Fargo's culture and leadership. Open for comment; Comment(s) posted.
- 16 Oct 2017
- Research & Ideas
The Most Successful Startups Have Hands-On Founders
Research by Rembrand Koning and colleagues says the best-performing startups are those where the founder is hands-on with people management. Open for comment; Comment(s) posted.
- 04 Oct 2017
- Book
Five Leaders Forged in Crisis, and What We Can Learn From Them
Business historian Nancy Koehn details the leadership skills of five people forged in crisis: Abraham Lincoln, Ernest Shackleton, Frederick Douglass, Dietrich Bonhoeffer, and Rachel Carson. Includes book excerpt. Open for comment; Comment(s) posted.
- 03 Oct 2017
- Sharpening Your Skills
7 Effective Ways to Lead Teams
Managers of teams require communications skills, organizational capabilities, and a knack for judging how people might work together. Research from Harvard Business School investigates the challenges of team leadership. Open for comment; Comment(s) posted.
- 20 Sep 2017
- Research & Ideas
The Three Types of Leaders Who Create Radical Change
Every successful social movement requires three distinct leadership roles: the agitator, the innovator, and the orchestrator, according to institutional change expert Julie Battilana. Open for comment; Comment(s) posted.
Why Managers Should Reveal Their Failures
If you want to get your messages through to employees, be ready to confess your own management shortcomings, counsels Alison Wood Brooks. Open for comment; Comment(s) posted.