Leadership
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- 02 May 2000
- Research & Ideas
Leading Professional Service Firms
Firms in the $80 billion professional services industry all face the same fundamental challenge: aligning their most valuable assets—the talents of their employees—with the strategy and organization of the firm. In this interview, HBS Professor Jay Lorsch, chair of the Executive Education program Leading Professional Service Firms, discusses the role these firms play in the world's economy and the keys to their success. Closed for comment; 0 Comment(s) posted.
- 08 Feb 2000
- Research & Ideas
- 01 Nov 1999
- Lessons from the Classroom
What’s Next & So What? Leading in the 21st Century
Efficient, restructured, and reengineered organizations may have been good enough to succeed in the 20th century, say John Kotter and Gary Hamel, but organizations that want to compete in the next century need to develop the leadership and innovation to change the marketplace. Closed for comment; 0 Comment(s) posted.
- 12 Oct 1999
- Research & Ideas
Building Bridges: New Dimensions in Negotiation
How does a master negotiator negotiate? HBS Professor James Sebenius, founder of the school's Negotiation Unit, frames options in such a way that "what you choose in your perceived interest is, in fact, what I want." How does he accomplish this? Through what he calls "three-dimensional negotiation:" persuasion at the bargaining table; delving into the deeper interests that underlie the parties' positions; and a studied determination of whether to take the deal on the table or to walk away. Closed for comment; 0 Comment(s) posted.
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The Emerging Art of Negotiation
A negotiation is rarely open-and-shut, but research is starting to reveal a number of ways that this complicated and often-volatile process might go a lot better for all concerned. HBS Professor Kathleen L. Valley, HBS Senior Research Fellow Max H. Bazerman and two colleagues point the way toward a new understanding of the psychology of negotiation. Closed for comment; 0 Comment(s) posted.