Management
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- 20 Sep 2020
- Working Paper Summaries
Updating the Balanced Scorecard for Triple Bottom Line Strategies
Society increasingly expects businesses to help solve problems of environmental degradation, inequality, and poverty. This paper explains how the Balanced Scorecard and Strategy Map should be modified to reflect businesses’ expanded role for society.
- 15 Sep 2020
- Cold Call Podcast
Is Happiness at Work Really Attainable?
Francesca Gino discuss whether Henco Logistics' focus on employee happiness can endure through the Mexican company's rapid growth and leadership transition. Open for comment; Comment(s) posted.
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
Leaders today face two great questions: how to survive, and how to capitalize on new opportunities. Insights from Boris Groysberg and Katherine Connolly Baden. Open for comment; Comment(s) posted.
- 07 Sep 2020
- Research & Ideas
How to Help Small Businesses Survive COVID's Next Phase
For small businesses that have survived the coronavirus so far, what's next? Karen Mills outlines steps that business owners and government should take immediately. Open for comment; Comment(s) posted.
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
Inclusive organizations consistently produce a competitive advantage over peers. So why don't more CEOs insist on racial diversity in their leadership ranks? asks James Heskett. Open for comment; Comment(s) posted.
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
The Stockdale Paradox and survival psychology contain wisdom for how leaders can manage the coronavirus crisis, according to Boris Groysberg and Robin Abrahams. Open for comment; Comment(s) posted.
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
Top restaurant operators share their experiences attempting to survive the pandemic, and how they see the future. Research by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery. Open for comment; Comment(s) posted.
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
A survey of 50 companies across countries and industries reveals business leaders are hard at work adapting to the COVID threat. Research by Raffaella Sadun and colleagues. Open for comment; Comment(s) posted.
- 10 Jul 2020
- Working Paper Summaries
Making Economics More Useful: How Technological Eclecticism Could Help
This paper shows how tools, such as simulations used to design new technologies, can facilitate collaborative economic policy judgments. The paper forms part of a broader, ongoing study of knowledge in practical fields such as engineering, medicine, and business.
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
Clear decision-making in a crisis depends on sound methodology and gathering information from a variety of sources. Advice from Boris Groysberg and Sarah Abbott. Open for comment; Comment(s) posted.
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
As demonstrated after the 2011 earthquake and tsunami, Japanese businesses have a unique capability for long-term survival. Hirotaka Takeuchi explains their strategy of investing in community over profits during turbulent times. Open for comment; Comment(s) posted.
- 22 Jun 2020
- Working Paper Summaries
Iterative Coordination and Innovation
Do Agile methodologies promote innovation? Results of a field experiment with Google show that increasing the frequency and goal orientation of stand-up meetings reinforces integration and value but reduces specialization and novelty in outcomes.
- 12 Jun 2020
- Working Paper Summaries
Corporate Resilience and Response During COVID-19
Investors look for evidence during a market crisis that a company is resilient. This study includes findings that challenge the notion that companies need to adopt practices that hurt their employees because investors want them to do so.
- 04 Jun 2020
- Book
It’s Not About You: Why Leaders Need to Look Outward
By unleashing the full potential of their teams, leaders increase safety and inclusion in the workplace. Co-author Frances Frei discusses her new book, "Unleashed." Open for comment; Comment(s) posted.
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
South Korea initially had the largest number of Coronavirus infections outside of China, but new cases have decreased sharply. What is the country doing right? asks Doug Chung. Open for comment; Comment(s) posted.
- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
The challenge during times of unchartered uncertainty is to find a pragmatic middle ground between acting thoughtlessly and not acting at all, say Howard Stevenson and colleagues. Open for comment; Comment(s) posted.
- 12 May 2020
- Research & Ideas
It’s Time To Relaunch Your Remote Team
Now that we have learned the basics of working from home, managers need to relaunch their teams, advises Tsedal Neeley. Open for comment; Comment(s) posted.
- 12 May 2020
- Working Paper Summaries
Elusive Safety: The New Geography of Capital Flows and Risk
Examining motives and incentives behind the growing international flows of US-denominated securities, this study finds that dollar-denominated capital flows are increasingly intermediated by tax haven financial centers and nonbank financial institutions.
- 08 May 2020
- Research & Ideas
We’ve Now Been Asking “What Do You Think?” for 20 Years
James Heskett reflects on 20 years of writing his monthly business management column for HBS Working Knowledge. Open for comment; Comment(s) posted.
Are You Sabotaging Your Own Company?
A World War II spy manual offers intriguing insights into how modern management techniques may be sabotaging your organization, says Stefan Thomke. Open for comment; Comment(s) posted.