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New research on management from Harvard Business School faculty on issues including management strategy, accountability, design and succession planning.
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Intelligent Design of Inclusive Growth Strategies

by Robert S. Kaplan, George Serafeim, and Eduardo Tugendhat

How companies, working with a catalyst, can redesign supply chains to achieve economic, environmental, and social returns.

The Effect of Systems of Management Controls on Misreporting

by Aishwarrya Deore, Susanna Gallani, and Ranjani Krishnan

This study provides insights for designing effective management control systems. Managers must select their individual management control practices with care, craft mission statements to convey clear messages that drive organizational alignment with the firm’s overall goals, and consider the effects of interaction between components of their system of controls.

When Your Passion Works Against You

by Dina Gerdeman

Passion is supposed to be the secret sauce that transforms average managers into dynamic leaders. The reality is more complicated, says Jon M. Jachimowicz. Open for comment; Comment(s) posted.

Robots in the Boardroom

by Sean Silverthorne

Understanding cloud technology was the No. 1 imperative for executives this decade. Next up: How does artificial intelligence change business and management? Open for comment; Comment(s) posted.

Core Earnings? New Data and Evidence

by Ethan Rouen, Eric So, and Charles C.Y. Wang

Using a novel dataset of earnings-related disclosures embedded in the 10-Ks, this paper shows how detailed financial statement analysis can produce a measure of core earnings that is more persistent than traditional earnings measures and forecasts future performance. Analysts and market participants are slow to appreciate the importance of transitory earnings.

How Companies Can Make Up with (Very) Unhappy Customers

by Sean Silverthorne

It happens to the best of companies. One fine day a public relations nightmare explodes and shatters your hard-won trust with customers. What should you do next? Open for comment; Comment(s) posted.

Solving the Riddle of How Companies Grow Over Time

by Michael Blanding

Can company growth rates persist over long periods of time? A new study of long-lasting enterprises might make CEOs rethink their strategies, says Gary Pisano. Open for comment; Comment(s) posted.

Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making

by Michael Blanding

Hollywood insiders have created "The Black List," which helps surface good but often overlooked scripts. Does the wisdom of the crowd work at the box office? Research by Hong Luo. Open for comment; Comment(s) posted.

What Machine Learning Teaches Us about CEO Leadership Style

by Michael Blanding

Tarun Khanna and Prithwiraj Choudhury use machine-learning technology to look for links between a CEO's communications style and company performance. Open for comment; Comment(s) posted.

How Scale Changes a Manager's Responsibilities

by Julia Austin

As small companies grow to around 100 employees, the skills of their managers are challenged in new ways. Julia Austin describes how leaders themselves must scale. Open for comment; Comment(s) posted.

Are Super Stretch Goals Only for the Very Young?

by James Heskett

SUMMING UP: Super stretch goals can produce audacious results, but they are best left to companies agile enough to execute then, readers say. Open for comment; Comment(s) posted.

The Airbnb Lesson for Startups? Success Takes More Than Technology

by Danielle Kost

As investors speculate about the timing of an Airbnb IPO, Thales S. Teixeira discusses the analog tactics and economic conditions that helped catapult the company. Open for comment; Comment(s) posted.

Can Khan Academy Scale to Educate Anyone, Anywhere?

Khan Academy is an online global education nonprofit launched by Sal Khan with the audacious mission to “provide a free world-class education for anyone, anywhere.” Professor Bill Sahlman discusses his case study of the company. Open for comment; Comment(s) posted.

Are You a Digital Manager?

by Martha Lagace

Linda Hill explains how the digital workplace is generating greater burdens on managers but also creating new opportunities to shine. PLUS: Book excerpt. Open for comment; Comment(s) posted.

Is There a Distinctive West Coast Style of Management?

by James Heskett

SUMMING UP: Does West Coast Management Need Adult Supervision? Jim Heskett's readers dissect East Coast vs. West Coast management styles. Open for comment; Comment(s) posted.

If the Key to Business Success Is Focus, Why Does Amazon Work?

Re: Sunil Gupta

Sunil Gupta explores the infiltration of Amazon into dozens of industries including web services, grocery, and movie production. What’s the big plan? Is the company spread too thin? Open for comment; Comment(s) posted.

What Should the Leadership of YouTube Do?

by James Heskett

SUMMING UP Readers comment on how YouTube CEO Susan Wojcicki should solve its “sustainability” versus "respectability" problem. What should YouTube do? asks James Heskett. Open for comment; Comment(s) posted.

Managerial Quality and Productivity Dynamics

by Achyuta Adhvaryu, Anant Nyshadham, and Jorge Tamayo

Which managerial skills, traits, and practices matter most for productivity? This study of a large garment firm in India analyzes the integration of features of managerial quality into a production process characterized by learning by doing.

The Hidden Cost of a Product Recall

by Danielle Kost

Product failures create managerial challenges for companies but market opportunities for competitors, says Ariel Dora Stern. The stakes have only grown higher. Open for comment; Comment(s) posted.

The Business of Saving the Planet

by Sean Silverthorne

The biggest challenge facing today's business leaders? Putting their operations in harmony with the environment. Read the latest research around building sustainability into business processes and management practices. Open for comment; Comment(s) posted.