Management
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- 05 Dec 2018
- Research & Ideas
Why Managers Should Reveal Their Failures
If you want to get your messages through to employees, be ready to confess your own management shortcomings, counsels Alison Wood Brooks. Open for comment; Comment(s) posted.
- 30 Nov 2018
- What Do You Think?
What’s the Best Administrative Approach to Climate Change?
SUMMING UP: James Heskett's readers point to examples of complex environmental problems conquered through multinational cooperation. Can those serve as roadmaps for overcoming global warming? Open for comment; Comment(s) posted.
- 26 Nov 2018
- Book
Make Your Employees Feel Psychologically Safe
To do their best work, people need to feel secure and safe in their workplace. In a new book, Amy C. Edmondson details how companies can develop psychological safety. Open for comment; Comment(s) posted.
- 05 Nov 2018
- Working Paper Summaries
Pioneer (Dis-)advantages in Markets for Technology
When and how to enter a new market is central to firms’ innovation strategies, including in the medical device industry. The authors show how to evaluate early-mover advantage vs. disadvantage when the primary option to monetize an innovation lies in selling it in an intermediate “market for technology” rather than in a final product market.
- 30 Oct 2018
- Working Paper Summaries
The Value Structure of Technologies, Part 2: Technical and Strategic Bottlenecks as Guides for Action
This paper presents analytic tools to formulate strategy in large, evolving technical systems. It explains how value-enhancing technical change comes from the effective management of technical and strategic bottlenecks in conjunction with module boundaries and property rights. The analytic tools are used to explain the evolution of three historic technologies: early aircraft, machine tools, and container shipping.
- 17 Oct 2018
- Working Paper Summaries
Quantile Forecasts of Product Life Cycles Using Exponential Smoothing
Many important business decisions rely on a manager’s forecast of a product or service’s life cycle. One of the most widely used forecasting techniques is exponential smoothing models. This paper introduces a model suitable for large-scale forecasting environments where key operational decisions depend on quantile forecasts.
- 11 Oct 2018
- Cold Call Podcast
Baseball’s Billy Beane Shows Companies the Power of Data
With a relatively small payroll, the Oakland A's baseball team remains competitive by being smarter about data. Srikant Datar discusses the "Moneyball" strategy and how it can be applied in business. Open for comment; Comment(s) posted.
- 08 Oct 2018
- Working Paper Summaries
Developing Theory Using Machine Learning Methods
This paper provides a step-by-step roadmap for using machine learning (ML) techniques to explore novel and robust patterns in data. It introduces management researchers to a new use case for ML tools: building new theory from quantitative observational data. Open for comment; Comment(s) posted.
- 29 Aug 2018
- What Do You Think?
What Should Harley-Davidson’s Management Do?
SUMMING UP Stuck between a rock and a critical POTUS, Harley-Davidson should ignore the politics and operate where best business practices lead it, most of James Heskett's readers advise. Open for comment; Comment(s) posted.
- 23 Jul 2018
- Working Paper Summaries
The Creative Consulting Company
Management theories cannot be tested in laboratories; they must be applied, tested, and extended in real organizations. For this reason the most creative consulting companies balance conflicting demands between short‐term business development and long‐term knowledge creation.
- 11 Jul 2018
- Cold Call Podcast
The Transformation of Microsoft
In early 2015, Microsoft CFO Amy Hood and the rest of senior leadership faced a fundamental choice. Was the company ready to invest in long-term growth at the expense of some short-term profit? Professor Fritz Foley discusses how executives thought through the tradeoffs. Open for comment; Comment(s) posted.
- 18 Jun 2018
- Working Paper Summaries
A Measure of Risk Appetite for the Macroeconomy
This paper sheds new light on connections between financial markets and the macroeconomy. It shows that investors’ appetite for risk—revealed by common movements in the pricing of volatile securities—helps determine economic outcomes and real interest rates.
- 06 Jun 2018
- Research & Ideas
Cut Salaries or Cut People? The Best Way to Survive a Downturn
When times are tight, companies usually respond with employee layoffs. But what if they held on to workers and cut their salaries instead? New research by Christopher Stanton and colleagues has the answer. Open for comment; Comment(s) posted.
- 31 May 2018
- Cold Call Podcast
Careem: Riding the First Unicorn in the Middle East
Doubling in size every two-and-a-half months, ride-hailing service Careem was experiencing growing pains operationally and culturally. Shikhar Ghosh discusses how the founders struggled to keep its 4 million customers satisfied. Open for comment; Comment(s) posted.
- 16 May 2018
- Research & Ideas
How Companies Managed Risk (and Even Benefitted) in World War Internment Camps
Foreign businesses located in at-war countries are often victims of expropriation. Historian Valeria Giacomin explores how German businesses in the United Kingdom and India mitigated risk and even benefitted when their employees were placed in internment camps during the World Wars. Open for comment; Comment(s) posted.
- 10 May 2018
- Cold Call Podcast
'Candy Crush' Was a Blockbuster; Can King Digital Capitalize?
The mobile game "Candy Crush Saga" was a megahit for Riccardo Zacconi and his studio, King Digital Entertainment. But can he scale up the business to include several hundred titles? A Cold Call podcast with Jeffrey Rayport. Open for comment; Comment(s) posted.
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
Starbucks and Facebook present a contrast in crisis leadership, says Bill George. While Starbucks CEO Kevin Johnson stepped up to take responsibility and met with victims, Mark Zuckerberg delayed action and side-stepped responsibility. Open for comment; Comment(s) posted.
- 19 Feb 2018
- Sharpening Your Skills
Amazoned: Is Any Industry Safe?
Like the Amazon River itself, Jeff Bezos's company cuts a powerful, meandering channel through the business landscape, changing every industry it touches. Open for comment; Comment(s) posted.
- 13 Feb 2018
- Working Paper Summaries
In Search of Organizational Alignment Using a 360° Assessment System: Evidence from a Retail Chain
This study assesses a values-based 360° performance measurement system implemented at an Indian retail chain that led to improvements on financial performance, but not on desired non-financial dimensions.
Team Learning Capabilities: A Meso Model of Sustained Innovation and Superior Firm Performance
In strategic management research, the dynamic capabilities framework enables a “helicopter view” of how firms achieve sustainable competitive advantage. This paper focuses on the critical role of work teams, arguing that managers must leverage the knowledge generated by teams to support innovation and strategic change. It matches types of team learning to innovation activities.