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    • COVID-19 Business Impact Center
      COVID-19 Business Impact Center
      Cold Call
      A podcast featuring faculty discussing cases they've written and the lessons they impart.
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      • 05 Jan 2021
      • Cold Call Podcast

      Using Behavioral Science to Improve Well-Being for Social Workers

      For child and family social workers, coping with the hardships of children and parents is part of the job. But that can cause a lot of stress. Is it possible for financially constrained organizations to improve social workers’ well-being using non-cash rewards, recognition, and other strategies from behavioral science? Assistant Professor Ashley Whillans describes the experience of Chief Executive Michael Sanders’ at the UK’s What Works Centre for Children’s Social Care, as he led a research program aimed at improving the morale of social workers in her case, “The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being.”  Open for comment; 0 Comment(s) posted.

      Read the Transcript

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      Management SkillsRemove Management Skills →

      Page 1 of 16 Results
      • 12 May 2020
      • Research & Ideas

      It’s Time To Relaunch Your Remote Team

      by Tsedal Neeley

      Now that we have learned the basics of working from home, managers need to relaunch their teams, advises Tsedal Neeley. Open for comment; Comment(s) posted.

      • 08 May 2020
      • Research & Ideas

      We’ve Now Been Asking “What Do You Think?” for 20 Years

      by James Heskett

      James Heskett reflects on 20 years of writing his monthly business management column for HBS Working Knowledge. Open for comment; Comment(s) posted.

      • 10 Mar 2020
      • Research & Ideas

      The Little Understood Problem Confronting Diverse Workplaces

      by Julia Hanna

      Knitting together a diverse workforce into a common fabric is a difficult challenge for managers—and even more difficult for the workers themselves, say Lakshmi Ramarajan and Erin Reid. Open for comment; Comment(s) posted.

      • 27 Jan 2020
      • Research & Ideas

      Hard Work Isn't Enough: How to Find Your Edge

      by Dina Gerdeman

      Life isn't fair, especially in the workplace. In Edge: Turning Adversity into Advantage, Laura Huang offers a new strategy for uncovering and showcasing your unique value in the face of obstacles. Open for comment; Comment(s) posted.

      • 17 Jan 2020
      • In Practice

      6 Traits That Set Top Business Leaders Apart

      by Danielle Kost

      What do the best leaders do differently? Harvard Business School faculty members highlight the leadership skills and qualities that separate good from great. Open for comment; Comment(s) posted.

      • 12 Aug 2019
      • Research & Ideas

      How Scale Changes a Manager's Responsibilities

      by Julia Austin

      As small companies grow to around 100 employees, the skills of their managers are challenged in new ways. Julia Austin describes how leaders themselves must scale. Open for comment; Comment(s) posted.

      • 07 Jun 2019
      • Book

      Are You a Digital Manager?

      by Martha Lagace

      Linda Hill explains how the digital workplace is generating greater burdens on managers but also creating new opportunities to shine. PLUS: Book excerpt. Open for comment; Comment(s) posted.

      • 02 Apr 2019
      • Working Paper Summaries

      Managerial Quality and Productivity Dynamics

      by Achyuta Adhvaryu, Anant Nyshadham, and Jorge Tamayo

      Which managerial skills, traits, and practices matter most for productivity? This study of a large garment firm in India analyzes the integration of features of managerial quality into a production process characterized by learning by doing.

      • 05 Dec 2018
      • Research & Ideas

      Why Managers Should Reveal Their Failures

      by Dina Gerdeman

      If you want to get your messages through to employees, be ready to confess your own management shortcomings, counsels Alison Wood Brooks. Open for comment; Comment(s) posted.

      • 23 Jul 2018
      • Working Paper Summaries

      The Creative Consulting Company

      by Robert S. Kaplan, Richard Nolan, and David P. Norton

      Management theories cannot be tested in laboratories; they must be applied, tested, and extended in real organizations. For this reason the most creative consulting companies balance conflicting demands between short‐term business development and long‐term knowledge creation.

      • 19 Jun 2017
      • Working Paper Summaries

      Learning to Manage: A Field Experiment in the Indian Startup Ecosystem

      by Aaron Chatterji, Solene Delecourt, Sharique Hasan, and Rembrand Koning

      This study of 100 high-growth startups in India finds that founder-executives can learn how to improve their management style from their peers at other firms. These interfirm network connections between founders may help explain why some companies are well managed and others less so. Despite the apparent value of this peer learning, founders don’t appear to naturally connect with peers who could help them improve their management style.

      • 28 Mar 2017
      • Working Paper Summaries

      CEO Behavior and Firm Performance

      by Oriana Bandiera, Stephen Hansen, Andrea Pratt, and Raffaella Sadun

      This paper combines a new survey methodology with a machine learning algorithm to measure the behavior of CEOs in large samples. Results show that larger and more complex firms require CEOs with a more coordinative—and less micromanaging—behavior. Inefficiencies in the way CEOs match with firms have important consequences for firm productivity.

      • 03 Aug 2016
      • What Do You Think?

      How Can We Hold the “Leadership Industry” Accountable?

      by James Heskett

      SUMMING UP This month’s reader comments provide little hope that the leadership-development industry can achieve its goals, says James Heskett. So why does the leadership industry continue to thrive? Open for comment; Comment(s) posted.

      • 16 Mar 2015
      • Research & Ideas

      Advice on Advice

      by Dina Gerdeman

      To be effective leaders, we all need good advice, and we need to give good advice to others. Problem is, advice sharing is not as easy as it sounds, explain Joshua Margolis and the late David Garvin. Open for comment; 14 Comment(s) posted.

      • 30 Jan 2012
      • Research & Ideas

      Measuring the Efficacy of the World’s Managers

      by Carmen Nobel

      Over the past seven years, Harvard Business School's Raffaella Sadun and a team of researchers have interviewed managers at some 10,000 organizations in 20 countries. The goal: to determine how and why management practices differ vastly in style and quality not only across nations, but also across various organizations and industries. Closed for comment; 19 Comment(s) posted.

      • 27 Oct 2011
      • Research & Ideas

      Horrible Boss Workarounds

      by Carmen Nobel

      Bad bosses are generally more inept than evil, and often aren't purposefully bad, says Professor Rosabeth Moss Kanter. She discusses common bad-boss behaviors, and how good colleagues can mobilize to overcome the roadblocks. Key concepts include: Common traits of bad bosses include a failure to communicate goals effectively, if at all; a failure to realize that employees have more to offer than their job descriptions dictate, and a tendency to get caught up in the details to the detriment of the big picture. Employees can work around bad-boss roadblocks by proactively mobilizing their peers toward a common goal. Closed for comment; 11 Comment(s) posted.

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