
- 06 Apr 2021
- Cold Call Podcast
Disrupting the Waste Industry with Technology
Rubicon began with a bold idea: create a cloud-based, full-service waste management platform, providing efficient service anywhere in the US. Their mobile app did for waste management what Uber had done for taxi service. Five years after the case’s publication, Harvard Business School Associate Professor Shai Bernstein and Rubicon founder and CEO Nate Morris discuss how the software startup leveraged technology to disrupt the waste industry and other enduring lessons of professor Bill Sahlman’s case about Rubicon. Open for comment; 0 Comment(s) posted.
Management Style
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- 30 May 2019
- What Do You Think?
Is There a Distinctive West Coast Style of Management?
SUMMING UP: Does West Coast Management Need Adult Supervision? Jim Heskett's readers dissect East Coast vs. West Coast management styles. Open for comment; Comment(s) posted.
- 30 Jan 2019
- What Do You Think?
Who Will Measure up to These Two Remarkable Leaders?
SUMMING UP. In the wake of the loss of two great CEOs, James Heskett asks which schools are ready to turn out the next generation of transformative leaders? Open for comment; Comment(s) posted.

- 05 Dec 2018
- Research & Ideas
Why Managers Should Reveal Their Failures
If you want to get your messages through to employees, be ready to confess your own management shortcomings, counsels Alison Wood Brooks. Open for comment; Comment(s) posted.

- 19 Jun 2017
- Working Paper Summaries
Learning to Manage: A Field Experiment in the Indian Startup Ecosystem
This study of 100 high-growth startups in India finds that founder-executives can learn how to improve their management style from their peers at other firms. These interfirm network connections between founders may help explain why some companies are well managed and others less so. Despite the apparent value of this peer learning, founders don’t appear to naturally connect with peers who could help them improve their management style.

- 24 Apr 2017
- Op-Ed
Op-Ed: Courage: The Defining Characteristic of Great Leaders
Courageous leaders inspire employees, energize customers, and position their companies on the front lines of societal change. Bill George explains why there aren't more of them. Open for comment; Comment(s) posted.
- 03 Aug 2016
- What Do You Think?
How Can We Hold the “Leadership Industry” Accountable?
SUMMING UP This month’s reader comments provide little hope that the leadership-development industry can achieve its goals, says James Heskett. So why does the leadership industry continue to thrive? Open for comment; Comment(s) posted.
- 18 Nov 2013
- Research & Ideas
Pulpit Bullies: Why Dominating Leaders Kill Teams
Power interrupts, and absolute power interrupts absolutely. Francesca Gino and colleagues discover that a high-powered boss can lead a team into poor performance. Closed for comment; 24 Comment(s) posted.
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
Summing Up: Jim Heskett's readers agree that 'no surprises management' should be practiced by bosses as well their direct reports. Closed for comment; 27 Comment(s) posted.
- 04 Oct 2010
- Research & Ideas
Introverts: The Best Leaders for Proactive Employees
Think effective leadership requires gregariousness and charisma? Think again. Introverts can actually be better leaders than extraverts, especially when their employees are naturally proactive, according to Francesca Gino. Closed for comment; 95 Comment(s) posted.
- 14 Aug 2006
- HBS Case
On Managing with Bobby Knight and “Coach K”
Bobby Knight and Mike Krzyzewski are arguably the two most successful college basketball coaches in the country. But their leadership styles could not be more different. Professor Scott Snook wonders: Is it better to be loved or feared? Closed for comment; 0 Comment(s) posted.
- 03 Jun 2002
- Research & Ideas
How to Succeed With Your New Boss
We all know it's true: Managing up is as important as managing down. That's especially true when you are starting a relationship with a new boss. HBS professor Michael Watkins discusses the importance of clearly defining goals with your superior. Closed for comment; 0 Comment(s) posted.
When Your Passion Works Against You
Passion is supposed to be the secret sauce that transforms average managers into dynamic leaders. The reality is more complicated, says Jon M. Jachimowicz. Open for comment; Comment(s) posted.